July 2020 Updates Please be aware of the following administrative or new business updates. Cost of Care tool temporarily removed from illustration software Thrivent’s Cost of Care calculator is currently being updated. The link to this tool in the Illustration software and the eApp Illustrations has been temporarily disabled. If you currently click on this link, you will receive an error page. Thrivent hopes to have this functionality restored before the end of the month. Policy Issue Age – Clarification To ensure that the issue age of an approved LTC policy for a client with a recent birthday is that
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SureBridge Medical Record Vendor (EMSI) Out of Business
SureBridge Medical Record Vendor Out of Business SureBridge has received notification that the medical record vendor (EMSI) has permanently closed the business as of Friday July 3, 2020. This means SureBridge may experience delays in receipt of medical records associated with current claims. We appreciate your patience as we navigate transition to a new vendor. If there are any issues or concerns please contact Producer Support at (888) 797-4447. Questions? Contact SureBridge Producer Support by calling 888-797-4447, or by emailing: AgentCommunications@SureBridgeInsurance.com. #goldencareagent #surebridge
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Dental, Industry News, and SureBridge.
Dental, Dental Vision Hearing, DVH, EMSI, hearing, insurance, SureBridge, vendor, and vision.
Dental, Dental Vision Hearing, DVH, EMSI, hearing, insurance, SureBridge, vendor, and vision.
Thrivent launches national ad campaign
National awareness campaign launches July 6 On July 6, Thrivent is kicking off its first-ever national advertising campaign with a media blitz that will include advertisements around the TODAY Show, The Wall Street Journal and much more. This comprehensive campaign will continue through the end of the year and will help raise awareness with consumers around Thrivent. Some highlights: National TV placements (see the ad below) On July 7, ads appeared on the TODAY show, LIVE with Kelly & Ryan and The Wall. After July 7, the commercial airs on: Network programs: Dateline, 20/20, 60 Minutes, 48 Hours and more.
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Care Solutions News
Product News Changes to Asset-Care® in California launching on July 25 OneAmerica is committed to the asset-based long-term care market and to offering products that bring value to both our agents and their clients. To maintain the viability of Asset-Care® in California and continue offering it until the enhanced product is available in this state, we are making key updates starting July 25. Coming soon: Asset Care quotes are getting an upgrade Your Asset Care quote outputs will soon be much easier to understand. We heard your feedback, and we’re adding a page to Asset Care quotes that breaks
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Closing of New Sales for Agent Sold Medicare Supplement
CLOSING OF NEW SALES FOR AGENT SOLD MEDICARE SUPPLEMENT BUSINESS Our commitment to you and your customers has always been to provide quality protection, products, and services to individuals and families that they can count on. With this in mind, we’ve decided to streamline our focus and product portfolio by closing new sales of our agent sold Medicare Supplement Insurance business. Effective September 28, 2020, we will stop all new sales for this line of business. This includes all new sales for Agent Sold (MSH1) Medicare Supplement Insurance plans A, B, C, D, F, G, and N. DATES OF TRANSITION
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Independence Day Office Closing 2020
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Sales Ideas for Critical Advantage Portfolio
If you need some help selling Critical Illness insurance, Cancer insurance or Heart Attack/Stroke insurance, check out our sales ideas on Sales Professional Access (SPA). On the Critical Advantage sales tools page, you can find helpful sales ideas: Cross-selling Cancer insurance to your Med Sup clients Filling Coverage Gaps Built-in Return of Premium on Critical Illness insurance High Deductible Health Insurance and more. Visit the Critical Advantage sales tools page on Sales Professional Access for more information. If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Sales Ideas
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Understanding your Exposure with Telephone Solicitations
Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for – MI, MN, MO, and OR. One Company/One State – KS and NM Effective August 1, 2020, only applications underwritten by Omaha Insurance Company will be accepted for Kansas and New Mexico new Medicare supplement business. Medicare Solutions Product Portfolio Offerings Mutual offers a suite of products designed to meet the needs of your Medicare aged clients. Learn more. Value-Added Benefits Give your clients more value when they purchase a Mutual of Omaha or its affiliates Medicare supplement policy. New Mutual of Omaha Medicare Supplement Plans
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Update to GTL’s Agent Portal Voice Verification
You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal View Voice Verification FAQs Update to GTL’s Agent Portal
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