Update to GTL’s Agent Portal Voice Verification

GTL Portal & e-App Updates
Voice Verification Upgrade

You asked… and we listened! We have
added a new DOB submission method on
the Agent Portal Voice Verification call.

Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year.

Example:
01/02/1960

Your client can still enter their DOB by voice if they so choose.

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Update to GTL’s Agent Portal Voice Verification
 

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