Labor Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha & United World) will be closed on Monday, September 7th for Labor Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule All Life Cutoff 3:00 PM All LTC Cutoff 3:00 PM Health Cutoff (New Issues) Health Cutoff (Renewals) Direct Deposit (EFT) Available Labor Day, Monday 9/07/2020 Tuesday, 9/08/2020 Tuesday, 9/08/2020 Friday, 9/04/2020 Friday, 9/04/2020 Tuesday, 9/08/2020 Friday, 9/11/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

How to Safely Conduct Business

As we shared with you earlier this year, Mutual of Omaha continues to focus on providing information and recommendations to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We are all encouraged to do our part to slow the spread of the coronavirus by social distancing, practicing good hygiene and following the CDC guidelines in the areas and states where you do business in. Below are Health and Safety guidelines to help provide a safe way to conduct business. Opt for video meetings or phone calls when possible. Avoid in-person
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Premium Repayment Plans

Mutual of Omaha remains committed to helping our customers during these challenging times. We continue to follow regulatory guidance on a state-by-state basis regarding extending grace periods and/or non-cancellation/non-renewal requirements on insurance policies. In certain circumstances, clients who have been impacted by the COVID-19 pandemic may be eligible for repayment plans on their deferred premiums. Please direct any clients who inquire about their repayment options to contact Policyowner Services at 800-775-6000.   Premium Repayment Plans   #goldencareagent #mutualofomaha
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Reminder: Policyowner Services and Claims Phone Lines

As a reminder, on Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online.
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Disability Income Real Life Story

Vicki was a customer service representative for a company for 10 years, until suddenly a car accident changed her life, career, and most importantly her ability to earn an income. Read the remainder of Vicki’s story here: https://disabilitycanhappen.org/vicki/   Disability Income Real Life Story   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Policyowner Services and Claims Phone Lines

On Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online. Just go to
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Updated Transmittal Forms are Now Available

Beginning July 14, 2020, the Transmittal Forms on our Sales Professional Access producer website have been updated to include a Call Center checkbox. Call centers are becoming more prevalent in the insurance and financial services industry, and it’s important for Mutual of Omaha to know which of our agencies are operating as Call Centers. It’s also important to recognize that not all agencies conducting business over the phone are considered a Call Center. Use our Call Center Guidelines flyer to help determine if your agency or an agency in your downline would qualify as a Call Center. If you have
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Know the Basics of DI Underwriting

When you are helping clients think about income protection, you should make sure you have theses three essential pieces of information to share with underwriting. Occupation — You need to know your client’s occupation to help underwriters know the level of risk associated with the job Medical History — Knowing your client’s medical history can help underwriters make accurate and quick decisions Income — Your client’s income is the primary factor in determining the right maximum benefit amount To learn more, view the underwriting basics flyer.   Know the Basics of DI Underwriting   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Quotes on the Go

Quotes on the Go — Try our Mobile Application Today! Mutual of Omaha’s mobile app is available for all Android and Apple devices and allows you to customize the view to the products that you sell including Priority Income Protection. Producers can customize the product view to products you sell. Download the app today →   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   Quotes on the Go   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Independence Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).