Memorial Day Office Closing 2019

Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Monday, May 27th for Memorial Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Memorial Day, Monday 5/27/2019 Tuesday 5/28/2019 Tuesday 5/28/2019 Friday 5/24/2019 Friday 5/24/2019 Friday 5/31/2019   Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

It’s Disability Insurance Awareness Month!

Whether you are brand new, seasoned in DI sales, or a life producer ready to cross-sell, start talking DI. Here are tips to get you going: To start the DI conversation, focus on the need, not the product. You can start by asking questions like: What is most important to you? How do you spend your money? Once you’ve learned what interests them, get clients to think about what would happen to the things they value in the event an illness or injury puts them out of work and stops their income. Ask: What would happen if you could no
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Disability Insurance is Key

May is Disability Awareness Month What if your clients were suddenly unable to work because of an injury or illness? How will they manage mortgage or rent payments, buy groceries or pay bills? Here’s a video from the LIFE Foundation that you can show clients the importance of owning a disability insurance policy. Click on the image below.   Disability Insurance is Key   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Can your clients live 3 years without a paycheck?

May is Disability Awareness Month If your clients become disabled and are unable to work, their income stops. The average length for a long-term disability absence from work lasts 34.6 months. Can your clients continue to pay bill if they miss that many paychecks? Check out this real-life story from Monica. She had a successful career, fantastic son, and great future ahead. But all of this changed when disability struck and changed her life forever. Click on the image below.   Can your clients live 3 years without a paycheck?   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

May is Disability Insurance Awareness Month

May is Disability Insurance Awareness Month It’s one of the things people rely on the most – their paychecks. Without a reliable income, how do they pay their bills? Buy groceries? Take care of their mortgage or rent payments? May is Disability Insurance Awareness Month. This is a great time to talk to your clients about how disability insurance can protect their lifestyle, their assets, and most importantly–their families.   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   May is Disability Insurance Awareness Month   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Three Additional Call Centers Implement the New Amazon Connect Phone System

Beginning Wednesday, May 1, 2019, the following three call centers will transition to the new Amazon Connect phone system technology: Sales Support Producer Services Distribution Compensation These call centers will continue to use the same menus that exist today; therefore, we do not anticipate any changes to the level of service you will receive. We will closely monitor performance post-deployment and will be ready to make adjustments, if needed.   What to Expect The only change you should expect is a change to the voice you will hear when you call in. You will still follow the same steps you
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Categories: Critical Illness, Dental, Disability Income Insurance, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Amazon Connect Telephone System Update

We appreciate the positive feedback we have received on the new Producer call flow that was introduced in late January. We are pleased to report that our Average Speed of Answer (ASA) has stabilized. In March, our ASA was 41 seconds. As a reminder, when calling customer service, simply answer the first question with “Producer” and then provide the product type you are calling on. Once you do this, you will be immediately transferred to the appropriate customer service team. Customer Call Flows We are continuing to work towards determining the best design for our customer call flows. The best
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Categories: Critical Illness, Dental, Disability Income Insurance, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

DI Choice Success Tips-Common Medical Conditions

When your client has a medical condition, it does not necessarily mean they won’t be considered for Disability Income Insurance. Here are some common medical conditions that can still be covered. Alcohol and Drug Addiction — client may be considered five years post treatment, if there is no alcohol or drug use of any kind and has no arrests, additional treatment or related health conditions. Sleep Apnea — clients will be considered two years post diagnosis with well-controlled condition if they are following prescribed treatment or treatment is no longer needed. Weight Issue — ratings are based on our build
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Mobile Quotes Preference Features

On March 1, we updated the look of our Mobile Quoting tool – same easy-to-use app, but with a fresh new look. While you have more than likely seen the new look, you might not know about some of the app’s features that make it even easier for you to run quotes. Mobile Quotes Tips You have the ability to save your preferences within the app — making it even faster for you to quote the products you sell. You can select a default state and choose the order the products appear in the app. Once you set these preferences,
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Use the Priority Income Protection® e-App

If you want to get your Priority Income Protection business submitted quickly, try using the PIP e-App. Here is what you can expect: A fast quote tool so clients can choose the plan and premium to fit their budget It saves you time and ensures accuracy It conveniently includes all required forms Helpful definitions are provided wherever you see a question mark symbol An auto-save function retains all information as you complete sections A dashboard shows all your e-Apps in progress Provides quick-issue in days. Fast protection for clients, fast payments for you Additional information on the Priority Income Protection®
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).