Carrier Contact Information
Full Contact List:
Aetna
Agent Services: 800-264-4000,
Options 3, 1
Email: AetSSIinformation@aetna.com
Site: www.aetnaseniorproducts.com
800 Crescent Centre Dr., Suite 200
Franklin, TN 37067
American Continental
Agent Services: 800-264-4000,
Options 3, 1
Site: www.aetnaseniorproducts.com
800 Crescent Centre Dr., Suite 200
Franklin, TN 37067
American General
A&H Support: 877-399-7747
Site: www.estationsecure.americangeneral.com
Ameritas (Security Life)
Agent Support: 855-728-75427
Email: star.sales@ameritas.com
Admin/Billing: 800-659-2223
Dental Claims: 800-487-5553
Site: www.securitylife.com/producers
5900 O Street
Lincoln, NE 68510
Continental Life
Phone: 800-264-4000
Site: www.cont-life.com
Email: http://aetssiphs@aetna.com
Equitable
Agent Services: 800-352-5150
Site: www.equiline.com
Email: Info@EquiLife.com
299 S Main Street, Ste 100
Salt Lake City, UT 84111
Foresters
Phone: 866-466-7166
Fax: 866-300-3830
Site: www.foresters.com
Email: Service@Foresters.com
Courier Address:
Foresters c/o Frontier Distributing
145 Gruner Road
Cheektowaga, New York 14227
Genworth
LTC Sales: 800-354-6902,
Option 1
LTC Rate Action Team: 877-710-0818
Gerber Life
Sales Support: 800-428-4947
Site: www.gerberlifeagency.com
1311 Mamaroneck Avenue
White Plains, NY 10605
Guaranty Income Life Insurance Company
(“GILICO”)
Sales Support: 800-535-8110
Email: sales@gilico.com
Site: www.gilicolink.com
929 Government Street
Baton Rouge, LA 70802-0689
Guarantee Trust Life
(“GTL”)
Sales Support: 800-323-6907
UW Pre-Qual Hotline: 800-635-1993
Customer Service: 800-338-7452
Site: www.gtlic.com
UW Pre-Qual: und@gtlic.com
1275 Milwaukee Avenue,
Glenview, IL 60025
Humana
Agent Support: 800-309-3163
Customer Service: 800-866-0581
Claims/Benefits: 800-866-0581
Email: AgentSupport@humana.com
Site: www.humana.com
John Hancock
Agent Support: 888-604-7296
Customer Service: 800-377-7311
Site: www.jhltc.com
Consumer Forms (LTCi)
1 John Hancock Way, Suite 1965
Boston, MA 02117
Kemper
Phone: 855-516-8528
Customer Service: 855-516-8528
Secure Site: https://kssconsole.solutainc.com/
Forms Site: http://kemperseniorsolutions.com/
LifeSecure
Sales: 866-582-7701
Site: www.yourlifesecure.com
Email: agentinquiry@yourlifesecure.com
LifeSecure Insurance Company
10559 Citation Drive, Suite 300
Brighton, MI 48116
Lumico Life Insurance Company
Phone: 855-774-4491
Site: www.lumicoagentcenter.com/
Manhattan Life
Med Supp: 800-877-7703
Annuities: 800-247-2045
Site: http://www.manhattanlife.com/
MedAmerica
Agent Services: 800-724-1582
Site: www.medamericaltc.com
Sales@MedAmericaLTC.com
MedAmerica Insurance Company
165 Court Street
Rochester, NY 14647
Medica
Broker Services: 866-752-0945
Site: www.medica.com
Securian Financial
Agent Support: 1-888-413-7860
Life Sales Support: 877-696-6654
Local: 651-665-5975
Fax: 651-665-4700
UW Pre-Qual: 888-405-5824, or
securecarequickquote@securian.com
Site: https://www.securian.com/
400 Robert Street North, A4-5975
St. Paul, MN 55101-2098
Thrivent
Agent Support: 1-800-625-9267
Local: 701-354-9975
Fax: 855-506-2307
Underwriting: thrivent.ltc.underwriting@ltcg.com
Claims: thrivent.ltc.claims@ltcg.com
LTC Services: thrivent.ltc.productservices@ltcg.com
Website: https://www.thrivent.com/
600 Portland Avenue S., Suite 100
Minneapolis, MN 55415-4402 USA
Mutual of Omaha & Affiliates
Agent Services: 800-551-2059
LTC Service Center: 877-894-2478
UW Pre-Qualification: 800-551-2059,
Option 2
Med Supp: 800-995-9324
Life Ins. Support: 800-693-6083
DI Underwriting: 800-715-4376
Site: www.mutualofomaha.com
LTCUnderwriting@mutualofomaha.com
Mutual of Omaha Plaza, Omaha, NE 68175
LTC Service Center: P.O. Box 64901
St. Paul, MN 55164-0901
National Guardian Life Insurance Company
(“NGL”)
Phone: 800-548-2962
Life Product Support: 800-762-9883
Agent Support: 888-505-2332
Fax: 608-257-3940
New Business Fax: 608-443-5368
Email: status@ngl-essentialltc.com
Site: https://www.nglic.com/
P.O. Box 1191
Madison, WI 53701-1191
One America
Phone: 800-275-5101
Option 1
Site: www.assetbasedltc.com
One American Square, P.O. Box 368
Indianapolis, IN 46206
Sentinel Security Life
Agent Support: 800-247-1423
Site: www.sslco.com
newbusiness@sslco.com
policyservice@sslco.com
Sentinel Security Life Insurance Company
1405 West 2200 South
Salt Lake City, UT 84119
Transamerica
LTC Agent Support: 888-545-2713
Customer Service: 800-322-1434
New Biz: 800-568-0692
LTC Website: www.taltc.com
Life/Med Supp Agent Line: 888-668-0335
Life Ins Website: www.taagentnetinfo.com
Home Office: Cedar Rapids, IA
Administrative Office: Plano, TX 75086
TrueFreedom
Agent Support: 888-245-9001
Email: contact@truefreedomhomecare.com
Website: www.truefreedomhomecare.com
8250 Bryan Dairy Road, Suite 350
Largo, FL 33777
Union Security Insurance Company
Phone: 833-552-0827
New Biz Fax: 859-425-5250
Site: http://www.usiccares.com/unionsecurity/
P.O. Box 14399
Lexington, KY 40512-9700
United Security Assurance
Phone: 800-872-3044
Local Phone: 215-723-3044
Site: http://usaofpa.com
673 E. Cherry Lane
P.O. Box 64477
Souderton, PA 18964
Washington National
Phone: 888-266-6002
Customer Service: 888-266-6002
Tech Support: 800-888-4918, ext. 72269
Site: http://wnbizlink.com
11825 N. Pennsylvania Street
Carmel, IN 46032
GoldenCare USA
Toll Free: 800-842-7799 • Local: 763-525-1111 • Fax: 866-863-8608
Agent Site: www.goldencareagent.com
New Business: Fax: 866-863-8609 • newbusiness@goldencareusa.com
Supplies: 888-410-7766 • supplies@goldencareusa.com
Career: 800-331-4745 • information@goldencareusa.com
Medicare Supplement: 866-862-2325 • medicare@goldencareusa.com
Marketing: marketing@goldencareusa.com
Contracting: contracting@goldencareusa.com
10700 Old County Road 15, Ste 450 • Plymouth, MN 55441