System Maintenance This Weekend

Beginning this Saturday evening we will be completing required system maintenance to our servers. During the maintenance window Sales Professional Access and iPipeline e-Application will be inaccessible. The planned outage will last 7:00 p.m. (CST) Saturday, August 15, 2020 through 7:00 a.m. (CST) Sunday, August 16, 2020. For consideration of additional time zones, the outage window will be: Eastern – 8:00 p.m. Saturday through 8:00 a.m. Sunday Mountain – 6:00 p.m. Saturday through 6:00 a.m. Sunday West Coast – 5:00 p.m. Saturday through 5:00 a.m. Sunday After the brief outage you will be able to access Sales Professional Access and
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

You Can Avoid LTCi Application Pitfalls

Did You Know? You can avoid these LTCi application pitfalls It’s a jungle out there. There’s a lot for you to remember, and LTCi is a complicated product. And you certainly don’t want to get through the sales process only to have the application declined, postponed, or withdrawn. Mutual of Omaha’s underwriting team offers these tips to help you avoid LTCi application pitfalls: If clients haven’t had a physical and lab work in the past 2 years, there’s no way to know if they’re healthy. Mutual of Omaha will not be able to insure someone who has not met this
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Watch GTL’s Straight Through Processing in Action

Access GTL Policies within Seconds of Approval!   Instantly Issue your Hospital Indemnity policies and get paid quicker with GTL’s online submission platforms! Whether your client meetings are virtual or in-person, GTL’s Straight Through Processing will help instantly deliver your policies online. Watch our short video to see it in action! Watch the Video Visit the Agent Portal   Watch GTL’s Straight Through Processing in Action   #goldencareagent #gtl
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Categories: Guarantee Trust Life, Hospital Indemnity Plan, and Industry News.

iPipeline e-App Browser Update

We have been working with iPipeline to fix security issues caused by a recent Apple operating system update. We are excited to share that you can now resume using Safari as one of the preferred browsers for iPipeline e-Applications. We appreciate your patience and flexibility while we addressed this issue. As a reminder, please keep the browser requirements below in mind when submitting an e-Application. Only use the preferred browsers below. Please note, Internet Explorer is not a preferred browser. Chrome Safari Firefox Edge Make sure you’re always using the most recent version of a preferred browser. If you aren’t,
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Update to GTL’s Agent Portal Voice Verification

You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal   View Voice Verification FAQs     Update to GTL’s Agent Portal
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.

Using the LTC e-Application

Time is money. Save both by completing and submitting long-term care insurance applications online. The e-App is fast and convenient. Best of all, it ensures everything is complete in its entirety before the application is submitted. That helps to eliminate unnecessary delays so policies can be issued quickly. Still haven’t tried it? Here are the tools to get you started: > LTC e-App Quick Start Guide > LTC e-App Training Video > LTC e-App FAQ Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required).
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Use the Critical Advantage Portfolio e-Application

The e-Application streamlines the application process, so your clients get coverage faster and you get paid sooner. Built with ease-of-use in mind. The most accurate way to submit business for Critical Illness, Cancer and Heart Attack and Stroke products is by using the e-Application. Take a look at these features: Allows you to quote a premium and complete an application at the same time You’re always using correct forms and your applications are completed in good order Provides a paperless “green” experience Simple e-signature process Auto-save functionality A dashboard shows all applications in process Take a look at the Critical
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Medicare Center: Text to Enroll!

Medicare Center: Text to Enroll! New for AEP 2021 Offering Agents the Greatest Flexibility in Telework, Customer Engagement and Increasing Medicare Enrollments. With easy and flexible functionality, all agents can build seniors’ trust and retain customers for life. Available for call centers and field agents to:   PREFILL ENROLLMENT APPLICATIONS Send link via text or email for seniors to review, sign and submit their enrollments. BUILD RELATIONSHIPS Engage seniors on the phone and verbally communicate a personal code so they can enroll with your guidance right then and there. ENGAGE SENIORS THE WAY THEY WANT TO ENGAGE Let your customers
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

TLE e-Application Training and Helpful Hints

Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Get Business Submitted Fast and Easy with the Critical Advantage e-App

The Critical Advantage e-App is the best way to submit your applications for Critical Illness, Cancer and Heart Attack and Stroke. Here are a few reasons why. Allows you to quote a premium and complete an application at the same time You’re always using correct forms and your applications are completed in good order Provides a paperless “green” experience Simple e-signature process Auto-save functionality A dashboard shows all applications in process Take a look at the Critical Advantage Quick Start Guide here for detailed instructions on using the e-App..   If you have questions, please contact your Mutual of Omaha
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).