Care Solutions News

Product News Changes to Asset-Care® in California launching on July 25 OneAmerica is committed to the asset-based long-term care market and to offering products that bring value to both our agents and their clients. To maintain the viability of Asset-Care® in California and continue offering it until the enhanced product is available in this state, we are making key updates starting July 25.   Coming soon: Asset Care quotes are getting an upgrade Your Asset Care quote outputs will soon be much easier to understand. We heard your feedback, and we’re adding a page to Asset Care quotes that breaks
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

There for You: Presenting the OneAmerica® 2019 Annual Report

Connect with Customers by Telling Our Story We’ve faced some big challenges this year, and we can be proud of the ways in which we’ve risen to meet them together. That commitment to being there for our customers is foundational to how we do business.   Sharing Our Story Sharing our story with customers is a wonderful way to show them how we fulfill our promises. The OneAmerica® 2019 Annual Report is filled with examples of how people like you fulfilled our promise. We hope you’ll see yourself reflected in these stories, and that your customers will too. VIEW THE
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Underwriting update: A new normal

Underwriting update: A new normal In March, we announced several temporary changes to our underwriting processes that offered flexibility while the COVID-19 environment unfolded around us. Since then, we’ve stayed in close contact with our vendors and underwriters, and we’ve seen better than expected results for the completion of in-person underwriting requirements. Our key vendors have indicated that in nearly all locations, they’re able to complete exams and provide timely data back to insurers. This is consistent with the experience we’ve seen on our business.   “New normal” for Underwriting As things begin to return to a more normal state
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

UPDATE: Grace period extended through July 1 for premium payments

UPDATE: Grace period extended through July 1 for premium payments At OneAmerica, we continue to monitor the financial impact of the COVID-19 pandemic on our communities and our life insurance policyowners. We understand that some policyowners may currently be struggling to pay their premiums on time. To meet this immediate need, OneAmerica has again automatically extended the grace period on all individual life insurance coverage through July 1, 2020. After July 1, 2020, OneAmerica will consider extended grace periods on a state-by-state basis.   What does this mean? Effective immediately, OneAmerica will automatically extend the grace period on all individual
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

Care Solutions LTCG Interview Auto-Order Update

Coming soon: Care Solutions LTCG interview auto-order for ALL applications As we continue to make updates and improvements that enrich both client and agent experiences with OneAmerica®, we’re excited to announce an addition to our previously launched Care Solutions LTCG interview auto-order enhancement. In March we implemented this feature for all electronic applications (eApps). Beginning on May 22, 2020, the auto-order feature will also be implemented for non-eApps. Read below for more on how this enhancement simplifies and shortens the application process for both clients and agents, no matter which application process you choose!   What you need to know
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

An Update on Temporary Changes to Our Business Limits

COVID-19 Update: Temporary Changes to Our Business Limits As we continue to monitor the challenges of the COVID-19 pandemic, we remain committed to operating in an informed, responsible manner that upholds our commitment to maintaining financial strength. These decisions help ensure that we continue to be there for our customers when they need us the most. With that in mind, we believe it’s prudent to make a few temporary changes to our business limits. These changes only apply to business received after May 1. Our new guidelines are as follows: Care Solutions Business For Care Solutions, the temporary changes to
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

Digital Resources To Share Now

Here for You & Your Clients DIGITAL RESOURCES FOR YOU Times of uncertainty test our nation and our character. But in the calm and through the storm, we’re here to support you and your business. As our world steadies itself, let’s reassure your clients of your commitment to help protect their future. We are providing you messaging for producers and clients to view. The social media posts you find here will help you get a comforting message across, while promoting your business continuity and growth. The content reinforces that you are still available to meet and connect remotely. You can
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

COVID-19: Lapsed Policies and Grace Period Extensions

COVID-19: Lapsed Policies and Grace Period Extensions At OneAmerica, we believe in being there when our customers need us most. We recognize that due to the far-reaching effects of the COVID-19 pandemic, some life insurance policyowners currently may struggle to pay their premiums on time. To help those who have a real need during this time and to address the various state requests and directives, the following procedures are being implemented: For policies that have lapsed If a life insurance policy lapsed AFTER the policyowner’s resident state issued a moratorium on lapses, then: OneAmerica is automatically extending coverage on these
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

An Update on the Underwriting Impacts of COVID-19

What You Need to Know About the Underwriting Impacts of COVID-19 As we continue to adapt to meet the challenge of the COVID-19 pandemic, our priority is to be there for you and your new and existing clients. That means providing as much flexibility to our underwriting approach as possible, while protecting the financial futures of our in force policyholders. Securing paramedical services helps your clients have the best chance for receiving an offer from OneAmerica. Paramedical Services Though there has been some disruption, paramedical services are still widely available. Our two primary exam companies, ExamOne and APPS Paramedical Services,
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

OneAmerica Care Solutions News

Supporting our partners and customers Our Response to COVID-19 We hope you and those closest to you are doing well as the COVID-19 outbreak continues to affect businesses and communities throughout the country and across the world. OneAmerica has long been in the business of helping individuals and businesses plan for the future and protect themselves during uncertain times, and this is no exception. As the outbreak of COVID-19 continues and knowing that this situation will continue to evolve over the coming weeks, we want to make sure you’re aware of the steps we’re taking to protect our associates, customers
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.