Life Insurance Awareness Month is Here

At the beginning of the year, we shared with you the clear vision we had for 2020. Unfortunately, 2020 had its own plans and our world was turned upside down. One thing; however, remained the same — customers still needed life insurance protection. And with your help, we’ve continued to offer sound planning solutions to help meet the needs of your customers and provided electronic solutions that made it easier for you to do business in today’s world. As we head into September, there’s no doubt this year’s Life Insurance Awareness Month is going to look a little different than
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Life and Annuity Policies Are Now Emailed

In August, Mutual of Omaha began sending emails with links to PDF copies of all Life and Annuity policies. Please note, policies will continue being mailed via the standard paper policy output process in addition to the new email process. Here’s How It Works An email is sent within 24 hours of policy issue The email is sent to the client, the writing agent, the top-level marketer and any authorized user designated by the writing agent or top level marketer with full access in Sales Professional Access (SPA) The email will contain a link to our Secure Message Portal system,
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Labor Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha & United World) will be closed on Monday, September 7th for Labor Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule All Life Cutoff 3:00 PM All LTC Cutoff 3:00 PM Health Cutoff (New Issues) Health Cutoff (Renewals) Direct Deposit (EFT) Available Labor Day, Monday 9/07/2020 Tuesday, 9/08/2020 Tuesday, 9/08/2020 Friday, 9/04/2020 Friday, 9/04/2020 Tuesday, 9/08/2020 Friday, 9/11/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for September 2020

Please be aware of the following US holiday telephone solicitation bans for the month of September 2020: On Monday, September 7, 2020: the following states prohibit unsolicited marketing calls to residents in observance of Labor Day. Alabama Louisiana Mississippi Pennsylvania Rhode Island Utah Holiday Telephone Solicitation Bans for September 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Rate Adjustments Effective November 1, 2020

Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective November 1, 2020: Block of Business Impacted States LTC04G North Carolina and Illinois   For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Rate Adjustment Effective December 1, 2020

Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective December 1, 2020: Block of Business Impacted States LTC04G Rhode Island   For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

System Maintenance This Weekend

Beginning this Saturday evening we will be completing required system maintenance to our servers. During the maintenance window Sales Professional Access and iPipeline e-Application will be inaccessible. The planned outage will last 7:00 p.m. (CST) Saturday, August 29, 2020 through 7:00 a.m. (CST) Sunday, August 30, 2020. For consideration of additional time zones, the outage window will be: Eastern – 8:00 p.m. Saturday through 8:00 a.m. Sunday Mountain – 6:00 p.m. Saturday through 6:00 a.m. Sunday West Coast – 5:00 p.m. Saturday through 5:00 a.m. Sunday After the brief outage you will be able to access Sales Professional Access and
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

How to Safely Conduct Business

As we shared with you earlier this year, Mutual of Omaha continues to focus on providing information and recommendations to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We are all encouraged to do our part to slow the spread of the coronavirus by social distancing, practicing good hygiene and following the CDC guidelines in the areas and states where you do business in. Below are Health and Safety guidelines to help provide a safe way to conduct business. Opt for video meetings or phone calls when possible. Avoid in-person
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Premium Repayment Plans

Mutual of Omaha remains committed to helping our customers during these challenging times. We continue to follow regulatory guidance on a state-by-state basis regarding extending grace periods and/or non-cancellation/non-renewal requirements on insurance policies. In certain circumstances, clients who have been impacted by the COVID-19 pandemic may be eligible for repayment plans on their deferred premiums. Please direct any clients who inquire about their repayment options to contact Policyowner Services at 800-775-6000.   Premium Repayment Plans   #goldencareagent #mutualofomaha
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

System Maintenance This Weekend

Beginning this Saturday evening we will be completing required system maintenance to our servers. During the maintenance window Sales Professional Access and iPipeline e-Application will be inaccessible. The planned outage will last 7:00 p.m. (CST) Saturday, August 15, 2020 through 7:00 a.m. (CST) Sunday, August 16, 2020. For consideration of additional time zones, the outage window will be: Eastern – 8:00 p.m. Saturday through 8:00 a.m. Sunday Mountain – 6:00 p.m. Saturday through 6:00 a.m. Sunday West Coast – 5:00 p.m. Saturday through 5:00 a.m. Sunday After the brief outage you will be able to access Sales Professional Access and
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).