GoldenCare Newsletter | EARLY EDITION – September 7, 2020

Read Full GoldenCare Newsletter, September 7, 2020 Edition In this GoldenCare Newsletter Edition   From GoldenCare: Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-dat Check back for our next exciting promotion! Guest Article: “Assisted living occupancy declines at highest rate since April: NIC,” by Amy Novotney, McKnight’s Senior Living Enjoy!   Compliance: Reminder: Holiday Telephone Solicitation Bans for September 2020   Industry Updates: From Mutual of Omaha: Update Available: MutualCare® Solutions Software Labor Day Office Closing REMINDER: New Business Rate Refresh and Benefit Changes Updated Marketing Materials Now Available Updated
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), and Securian.

Contracting and Appointments – Service Level Update

We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. We remain committed to providing you with updates regarding the timeframe for which work is being processed. As of September 2, 2020, we are currently working on Contracting and Appointment requests that were received between August 13-17. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. For more information on what we are doing to improve our service levels and how you are able to help, refer to the mid-August Contracting and Appointments Service
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

New Sales Idea: Understanding Elimination Periods

It’s important for clients to understand long-term care insurance and how it can be tailored to meet a client’s specific needs. Talking about elimination periods is part of this process. Download our NEW Sales Idea to learn more!   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   New Sales Idea: Understanding Elimination Periods   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Labor Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha & United World) will be closed on Monday, September 7th for Labor Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule All Life Cutoff 3:00 PM All LTC Cutoff 3:00 PM Health Cutoff (New Issues) Health Cutoff (Renewals) Direct Deposit (EFT) Available Labor Day, Monday 9/07/2020 Tuesday, 9/08/2020 Tuesday, 9/08/2020 Friday, 9/04/2020 Friday, 9/04/2020 Tuesday, 9/08/2020 Friday, 9/11/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated LTC Underwriting Guide

The LTC field underwriting guide has been updated. Review the Power of Attorney change on page 48 by downloading below or order the updated guide via normal ordering channels. LTC Underwriting Guide Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766 or emailing supplies@goldecnareusa.com for updated hardcopy materials!   Updated LTC Underwriting Guide   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Marketing Materials Now Available

Updated marketing materials are now available for states with rate and benefit changes effective September 1, 2020. The details are outlined below. Impacted States: Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming   Updated Materials Product Guide MutualCare Custom Brochure MutualCare Secure Brochure Please discontinue use of old materials and order through your normal ordering channels.   Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

GoldenCare Newsletter | August 24, 2020

Read Full GoldenCare Newsletter, August 24, 2020 Edition In this GoldenCare Newsletter Edition   From GoldenCare: Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-date on all the latest and greatest in the industry.    For a list of current topics and to get in on the discussion Click Here. Appoint with all the Top Carriers   LTCCEO Updates: NEW UPDATE!  If you haven’t updated yet or you haven’t got your copy, contact us today to find out how! Current installs: Double click “Check for Updates” on your desktop to receive
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Tomorrow – You’re Invited! True Freedom Product & Electronic Enrollment Training

Register Now To Reserve Your Space! Click below to register: Wed, August 26, 2020 1:00 PM  to  1:30 PM CDT   Need one more reason to add True Freedom to your portfolio? Check out this special limited-time incentive!   Questions? Call the GoldenCare Marketing Team at 800-842-7799! Don’t forget to subscribe to our News Digest for all the latest announcements from the Top Carriers! Check out GoldenCare News  
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Categories: GoldenCare News, Industry News, Long-Term Care, and True Freedom.

Rate Adjustments Effective November 1, 2020

Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective November 1, 2020: Block of Business Impacted States LTC04G North Carolina and Illinois   For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).