As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to our policyholders and distribution partners to ensure our pricing strategy and product offerings are in line with industry trends, internal claims data and the economic environment. Last year, Mutual of Omaha began implementing new rates and benefit option changes to the MutualCare® Solutions Portfolio in approved states. Effective November 1, 2021, we will be implementing these changes in two additional states. Impacted States Montana and New York Rate Adjustments Premium adjustments may vary by age, sex and benefit selection. You may view the new rates by
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GoldenCare Newsletter | October 11, 2021
Read Full GoldenCare Newsletter, October 11, 2021 Edition We’re making it easier than ever to get a hold of us and have your favorite tools available at your fingertips! Click here to DOWNLOAD our electronic business card, and enter to win one of TEN $100 Amazon.com Gift Cards! In this GoldenCare Newsletter Edition From GoldenCare: Our Guest Article in this edition “Long-term care’s problems are bad and getting worse — but fixable,” by Stephen A. Moses, McKnight’s LTC News SPECIAL: Mutual of Omaha Medicare Product Solutions TODAY Join Jeff Clark for a QuickStart crash course to
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Our Commitment to the LTCi Market
Long-Term Care Insurance Our Commitment Endures Through two World Wars, the Great Depression and all the economic challenges since, we have kept the promises we’ve made to our customers, helping us build a company known for its trustworthiness and fortitude. We sold our first long-term care insurance policy in 1987. Since then, we’ve been committed to delivering long-term care solutions to our customers, and we continue to invest resources into growing and refining our LTCi business year over year. The following content was designed to help you promote MutualCare® Solutions to clients confidently, knowing that Mutual of Omaha will
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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NGL EssentialLTC – New E-APP Unlock Feature
New E-APP Unlock Feature Beginning Friday, October 1, 2021, you will have the ability to unlock an E-APP without having to contact our LTC Administrative Office! The E-APP will become locked when the it enters the DocuSign® signature process. If during the signature process it is necessary to remove the application from the signature process, unlocking the application allows the signature process to terminate, making the E-APP steps 1 to 4 available again. Follow these steps if you need to adjust application information once the E-SIGN process has started. E-SIGN Confirm Contact Information nce contact information is entered in
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Help for a Chronic Condition – Marilyn’s Story
Real People. Real Stories. Marilyn’s Story Help for a Chronic Condition The best way to understand how long-term care insurance can benefit your clients is through stories from our policyholders. Here’s how having a policy made a real difference for Marilyn and her daughter, Melinda. Marilyn’s Story – View the Flyer If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. Help for a Chronic Condition – Marilyn’s Story #goldencareagent #mutualofomaha
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GoldenCare Newsletter | September 27, 2021
Read Full GoldenCare Newsletter, September, 27 2021 Edition We’re making it easier than ever to get a hold of us and have your favorite tools available at your fingertips! Click here to DOWNLOAD our electronic business card, and enter to win one of TEN $100 Amazon.com Gift Cards! In this GoldenCare Newsletter Edition From GoldenCare: Our Guest Article in this edition “Survey finds family caregiver burden is worsening,” by Diane Eastabrook, McKnight’s Senior Living SPECIAL: Medicare 101 – Crash Course to Selling October 6th! Join Jeff Clark for a QuickStart crash course to selling Medicare products
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Revised Pre-Authorized Premium Paying Service forms
Revised Pre-Authorized Premium Paying Service forms The “Pre-Authorized Check (PAC) Premium Payment Service forms used to request ongoing PAC premium payments for the EssentialLTC Product have been revised effective October 1, 2021. There are two versions of this PAC form, which vary by state. Form Name: New Form Number: Replaced Form Number: Form utilized in: Pre-Authorized Check (PAC) Premium Payment Service ICC16-NLTCAPA 09/21 ICC16-NLTCAPA Compact Approved states: AK, AL, AR, CO, GA, IA, ID, IL, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA,
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Thrivent LTC: Committed to supporting your business
Committed to supporting your long-term care business Know that our goals remains to get all LTC applications submitted prior to June 17 issued by Nov. 1. Our underwriting and case management team is currently working over-time and weekends to make this happen. We have done many things, including but not limited to adding staff, technology improvements, and offering overtime to help handle the increased volume. We are vigorously pursuing additional options to enable the team to work through the high pending volume and process this important business as quickly as possible. I’ll provide you another update early next month to
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NGL EssentialLTC – Underwriting Update
Washington State Underwriting Update We are pleased to announce that we are making good progress with Washington State applications. All cases submitted in good order are under review or actively being underwritten with completed prescription drug check reports and medical records on order. Telephone interviews Due to the volume of applications received our normal timing of telephone interviews is delayed. Please be assured that all interviews will take place in an orderly fashion. The applications received in the last two weeks of accepting Washington State business are experiencing the most delays. We ask for your patience in those cases. When
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Next Steps in the LTC Application Process
Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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