Understanding your Exposure with Telephone Solicitations

Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the month of July 2020

Please be aware of the following US holiday telephone solicitation bans for the month of July 2020: On both Friday, July 3, 2020 and Saturday, July 4, 2020: Alabama, Louisiana, Pennsylvania, Rhode Island, Utah, and Mississippi prohibit unsolicited marketing calls to residents in observance of Independence Day. On Friday, July 24, 2020: Utah prohibits unsolicited marketing calls to residents in observance of Pioneer Day. Holiday Telephone Solicitation Bans for the month of July 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation bans for the month of June 2020

Please be aware of the following US holiday telephone solicitation bans for the month of June 2020: On Monday, June 1, 2020: Alabama prohibits unsolicited marketing calls to residents in observance of Jefferson Davis Day. On Wednesday, June 3, 2020: Louisiana prohibits unsolicited marketing calls to residents in observance of Confederate Memorial Day. On Sunday, June 14, 2020: Pennsylvania prohibits unsolicited marketing calls to residents in observance of Flag Day. Holiday Telephone Solicitation bans for the month of June 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Upcoming Changes to Sales Support

Mutual of Omaha is committed to providing you with effective resources and services that makes us easy to do business with. As a result of your feedback and to serve you better, we will be implementing some changes to the prompts on our Sales Support toll free phone line (1-800-693-6083). The new prompts will allow you to select the product, service or department you are calling in for and route you directly to the correct representative that can help. During the next few weeks, we will be slowly transitioning all incoming calls to the new prompts. In the interim, you
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Getting Started with SPA

Sales Professional Access, or SPA, is our agent portal. Here you can find reporting, case status, download forms and marketing materials – plus so much more! We created a new guide to help you get started if you are a new agent. It’s also a great resource if you need a refresher on what resources are available on SPA. The guide takes you from registration to reporting – and everything in between. Download your guide today and take a tour of SPA.   Getting Started with SPA   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Messages We are Sharing with Mutual of Omaha Customers

At Mutual of Omaha, we exist for our customers. Read the messages and FAQs that we are sharing with customers on our website. Important Information About the Steps We’re Taking Regarding Coronavirus (COVID-19) Coronavirus (COVID-19) FAQs   Messages We are Sharing with Mutual of Omaha Customers   #goldencareagent #mutualofomaha
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Categories: COVID-19, Industry News, and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the Month of May 2020

Please be aware of the following US holiday telephone solicitation bans for the month of May 2020: On Monday, May 4, 2020: Rhode Island prohibits unsolicited marketing calls to residents in observance of Rhode Island Independence Day On Monday, May 25, 2020: Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, and Utah prohibits unsolicited marketing calls to residents in observance of Memorial Day Holiday Telephone Solicitation Bans for the Month of May 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the Month of April 2020

In addition to the state of New York*, that currently prohibits unsolicited telemarketing sales calls during a State of Emergency, please be aware of the following US holiday telephone solicitation bans for the month of April: On Friday, April 10, 2020: Louisiana and Pennsylvania prohibit unsolicited marketing calls to residents in observance of Good Friday On Sunday, April 12, 2020: Louisiana prohibits unsolicited marketing calls to residents in observance of Easter; however, state law already prohibits telephone solicitations on Sundays On Monday, April 27, 2020: Alabama and Mississippi prohibit unsolicited marketing calls to residents in observance of Confederate Memorial Day
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Mutual of Omaha is Open for Business – Coronavirus Update

As you are likely aware, Mutual of Omaha’s physical location is temporarily closed. We are practicing social distancing and have asked all associates who are able, to work from home. We appreciate your patience and understanding as we take steps to protect the health and safety of our associates and ensure uninterrupted service to our customers. Please know that we are open for business in a remote capacity. Our processes and procedures are functioning and we should not experience an interruption in business for either our customers or business partners. We are able to accept and process insurance applications just
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the Month of February 2020

Please be aware of the following holiday telephone solicitation bans for the month of February. On Monday, February 17, 2020: Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, and Utah prohibit unsolicited marketing calls to residents in observance of Presidents Day On Tuesday, February 25, 2020: Alabama and Louisiana prohibit unsolicited marketing calls to residents in observance of Mardi Gras Holiday Telephone Solicitation Bans for the Month of February 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).