How to Safely Conduct Business

As we shared with you earlier this year, Mutual of Omaha continues to focus on providing information and recommendations to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We are all encouraged to do our part to slow the spread of the coronavirus by social distancing, practicing good hygiene and following the CDC guidelines in the areas and states where you do business in. Below are Health and Safety guidelines to help provide a safe way to conduct business. Opt for video meetings or phone calls when possible. Avoid in-person
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

LTC Age Restrictions Now Lifted in All States

LTC Age Restrictions Now Lifted in All States Mutual of Omaha will begin accepting LTC applications for clients age 65 and over in California, Oregon and Washington effective immediately, August 24, 2020. Reminder: Underwriters will initiate scheduling the face-to-face assessments for LTC applicants age 65 and over after medical records have been received, reviewed and considered favorable for insurability. This new process ensures we are only requesting face-to-face assessments on individuals who are indeed insurable, subject to the completed assessment. Restrictions are now lifted for all 50 states. For a complete list of effective dates, please view the Frequently Asked
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Premium Repayment Plans

Mutual of Omaha remains committed to helping our customers during these challenging times. We continue to follow regulatory guidance on a state-by-state basis regarding extending grace periods and/or non-cancellation/non-renewal requirements on insurance policies. In certain circumstances, clients who have been impacted by the COVID-19 pandemic may be eligible for repayment plans on their deferred premiums. Please direct any clients who inquire about their repayment options to contact Policyowner Services at 800-775-6000.   Premium Repayment Plans   #goldencareagent #mutualofomaha
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Lifting LTC Restrictions in Ten Additional States

Lifting LTC Restrictions in Ten Additional States Effective July 20, 2020, Mutual of Omaha is pleased to announce additional states where the age restriction will be lifted for LTC applications age 65 and over. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Kentucky Maine Minnesota New Hampshire New Mexico North Carolina Ohio Pennsylvania Vermont Virginia We continue to evaluate lifting restrictions for the remaining states of California, Oregon and Washington. Until then, these states must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Care Solutions News

Product News Changes to Asset-Care® in California launching on July 25 OneAmerica is committed to the asset-based long-term care market and to offering products that bring value to both our agents and their clients. To maintain the viability of Asset-Care® in California and continue offering it until the enhanced product is available in this state, we are making key updates starting July 25.   Coming soon: Asset Care quotes are getting an upgrade Your Asset Care quote outputs will soon be much easier to understand. We heard your feedback, and we’re adding a page to Asset Care quotes that breaks
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States

Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States Mutual of Omaha is pleased to announce we are lifting restrictions for LTC applications age 65 and over in additional states effective July 6, 2020. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Connecticut District of Columbia Illinois Massachusetts Michigan New Jersey New York Rhode Island We continue to evaluate lifting issue age restrictions for additional states. Until then, all states not identified must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Issue Age Restriction Lifted in Select States

As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin and Wyoming. We
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Underwriting update: A new normal

Underwriting update: A new normal In March, we announced several temporary changes to our underwriting processes that offered flexibility while the COVID-19 environment unfolded around us. Since then, we’ve stayed in close contact with our vendors and underwriters, and we’ve seen better than expected results for the completion of in-person underwriting requirements. Our key vendors have indicated that in nearly all locations, they’re able to complete exams and provide timely data back to insurers. This is consistent with the experience we’ve seen on our business.   “New normal” for Underwriting As things begin to return to a more normal state
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

LTC Issue Age Restriction Lifted in Select States

From the Desk of Marty Johnson As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah,
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

iPipeline e-App Browser Update

From the Desk of Tess Grace and Marty Johnson At Mutual of Omaha we want to ensure you have the best user experience when you submit your applications. We are continuously working with iPipeline and other vendors to improve the application functionality in regard to using mobile devices and various browsers. In the meantime we want to provide you with a few tips and workaround options should you run into any issues or receive an error message. Term Life Express and Living Promise e-Apps: For the time being, do not submit applications using Safari on Apple devices. We are currently
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).