CLOSING OF NEW SALES FOR AGENT SOLD MEDICARE SUPPLEMENT BUSINESS Our commitment to you and your customers has always been to provide quality protection, products, and services to individuals and families that they can count on. With this in mind, we’ve decided to streamline our focus and product portfolio by closing new sales of our agent sold Medicare Supplement Insurance business. Effective September 28, 2020, we will stop all new sales for this line of business. This includes all new sales for Agent Sold (MSH1) Medicare Supplement Insurance plans A, B, C, D, F, G, and N. DATES OF TRANSITION
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Independence Day Office Closing 2020
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Sales Ideas for Critical Advantage Portfolio
If you need some help selling Critical Illness insurance, Cancer insurance or Heart Attack/Stroke insurance, check out our sales ideas on Sales Professional Access (SPA). On the Critical Advantage sales tools page, you can find helpful sales ideas: Cross-selling Cancer insurance to your Med Sup clients Filling Coverage Gaps Built-in Return of Premium on Critical Illness insurance High Deductible Health Insurance and more. Visit the Critical Advantage sales tools page on Sales Professional Access for more information. If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Sales Ideas
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Understanding your Exposure with Telephone Solicitations
Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for – MI, MN, MO, and OR. One Company/One State – KS and NM Effective August 1, 2020, only applications underwritten by Omaha Insurance Company will be accepted for Kansas and New Mexico new Medicare supplement business. Medicare Solutions Product Portfolio Offerings Mutual offers a suite of products designed to meet the needs of your Medicare aged clients. Learn more. Value-Added Benefits Give your clients more value when they purchase a Mutual of Omaha or its affiliates Medicare supplement policy. New Mutual of Omaha Medicare Supplement Plans
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Update to GTL’s Agent Portal Voice Verification
You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal View Voice Verification FAQs Update to GTL’s Agent Portal
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Changes to Asset-Care® in California launching on July 25
Changes to Asset-Care® in California launching on July 25 OneAmerica® is committed to the asset-based long-term care market and to offering products that bring value to both our agents and the clients we serve together. To maintain the viability of our Asset-Care® product in California and continue offering it until the updated product is available in this state, we are making key updates starting July 25. What’s changing The changes we’re making to Asset-Care in California will allow us to adjust our overall product pricing to align with current market conditions while maintaining a strong product. They also reflect
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Industry News, Linked Benefit/Hybrids, and OneAmerica.
annuity, Annuity Care, hybrid, insurance, linked benefit, LTC, oneamerica, State Life, and training.
annuity, Annuity Care, hybrid, insurance, linked benefit, LTC, oneamerica, State Life, and training.
Improved Sales Support Service Line
As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
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View our New Cost of Care Resources
It’s no secret — the cost for various long-term care services goes up every year. With no end in sight, how can your clients afford not to have long-term care insurance. Cost of Care Calculator — Search for long-term care care costs by state and view what those costs might look like five, 10 or 20 years in the future. View Calculator → Cost of Care Study Brochure — This brochure provides an easy-to-read chart of how much long-term care services cost by state. View Brochure → NEW Cost of Care Sales Idea — This flyer helps explain misconceptions clients
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Using the LTC e-Application
Time is money. Save both by completing and submitting long-term care insurance applications online. The e-App is fast and convenient. Best of all, it ensures everything is complete in its entirety before the application is submitted. That helps to eliminate unnecessary delays so policies can be issued quickly. Still haven’t tried it? Here are the tools to get you started: > LTC e-App Quick Start Guide > LTC e-App Training Video > LTC e-App FAQ Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required).
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