GoldenCare Newsletter | EARLY EDITION – September 7, 2020

Read Full GoldenCare Newsletter, September 7, 2020 Edition In this GoldenCare Newsletter Edition   From GoldenCare: Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-dat Check back for our next exciting promotion! Guest Article: “Assisted living occupancy declines at highest rate since April: NIC,” by Amy Novotney, McKnight’s Senior Living Enjoy!   Compliance: Reminder: Holiday Telephone Solicitation Bans for September 2020   Industry Updates: From Mutual of Omaha: Update Available: MutualCare® Solutions Software Labor Day Office Closing REMINDER: New Business Rate Refresh and Benefit Changes Updated Marketing Materials Now Available Updated
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), and Securian.

Good News | Update Your MutualCare® Solutions Software Now!

  Update Available: MutualCare® Solutions Software Mutual of Omaha implemented LTCi pricing and benefit changes in 32 states, effective 9/1. Be sure to update your software to access new pricing. For existing users, a button in the upper right corner within the open software can initiate the update. For anyone using MutualCare® Solutions software version 3.52.0.0 or older, a full software install is needed. Download MutualCare® Solutions Software     Click Here to add additional carriers & products to your appointments. Questions? Call our Marketing Team at 800-842-7799! Don’t forget to subscribe to our News Digest for all the latest
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Categories: GoldenCare News, Industry News, and Mutual of Omaha (& Affiliates).

You’re Invited! | Mutual of Omaha LTCi e-App Demo

Electronic applications have never been more fundamental in keeping your insurance business going. Join Jenn Felten for a video tutorial walking-through Mutual of Omaha’s LTC e-App. Attend for tips to avoid common mistakes, review different consumer signature options, and learn what to expect after submission! Taking advantage of online tools & resources can save time and ensure accuracy, letting you accomplish more in your day. Using the e-App, there’s never been an easier way to submit business! Register now to reserve your space! Wed, Sept 9, 2020 11:00 AM  to  11:30 AM CDT     Questions or help registering? Call
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Categories: GoldenCare News, Industry News, and Mutual of Omaha (& Affiliates).

Contracting and Appointments – Service Level Update

We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. We remain committed to providing you with updates regarding the timeframe for which work is being processed. As of September 2, 2020, we are currently working on Contracting and Appointment requests that were received between August 13-17. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. For more information on what we are doing to improve our service levels and how you are able to help, refer to the mid-August Contracting and Appointments Service
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Life Insurance Awareness Month is Here

At the beginning of the year, we shared with you the clear vision we had for 2020. Unfortunately, 2020 had its own plans and our world was turned upside down. One thing; however, remained the same — customers still needed life insurance protection. And with your help, we’ve continued to offer sound planning solutions to help meet the needs of your customers and provided electronic solutions that made it easier for you to do business in today’s world. As we head into September, there’s no doubt this year’s Life Insurance Awareness Month is going to look a little different than
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Life and Annuity Policies Are Now Emailed

In August, Mutual of Omaha began sending emails with links to PDF copies of all Life and Annuity policies. Please note, policies will continue being mailed via the standard paper policy output process in addition to the new email process. Here’s How It Works An email is sent within 24 hours of policy issue The email is sent to the client, the writing agent, the top-level marketer and any authorized user designated by the writing agent or top level marketer with full access in Sales Professional Access (SPA) The email will contain a link to our Secure Message Portal system,
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for Delaware, Idaho, Kansas, Missouri, and Montana.   Take a Guided Tour of SPA Take a virtual tour of Sales Professional Access to see all the information you have at your fingertips.   Dental: Dental Rate Reduction and Multi-Policy Discount Exciting news about a rate reduction on our Dental Protection Plan in Arkansas, Iowa and Michigan and a multi-policy discount in Alaska, Arkansas, Iowa, and Michigan.   Medicare Advantage and Prescription Drug Plans: Ready to Sell Status Monitoring Now Available on SPA Are you Ready to Sell Mutual of Omaha’s Rx
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Sales Idea: Understanding Elimination Periods

It’s important for clients to understand long-term care insurance and how it can be tailored to meet a client’s specific needs. Talking about elimination periods is part of this process. Download our NEW Sales Idea to learn more!   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   New Sales Idea: Understanding Elimination Periods   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Labor Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha & United World) will be closed on Monday, September 7th for Labor Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule All Life Cutoff 3:00 PM All LTC Cutoff 3:00 PM Health Cutoff (New Issues) Health Cutoff (Renewals) Direct Deposit (EFT) Available Labor Day, Monday 9/07/2020 Tuesday, 9/08/2020 Tuesday, 9/08/2020 Friday, 9/04/2020 Friday, 9/04/2020 Tuesday, 9/08/2020 Friday, 9/11/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).