The Bankers Fidelity® Home Office will be closing at 10:45am ET on Wednesday, July 24th. Please note that any calls made, or emails sent during this time will be responded to on Thursday, July 25th, when the home office reopens for normal business hours. Have a wonderful day! The Bankers Fidelity Home Office #goldencareagent #bankersfidelity #bfl
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Reminder: Illumifin Has Updated Their Email Address Domain
Reminder: Please note that Illumifin has changed its email address domain from ltcg.com to illumifin.com. All emails sent to illumifin employees using “@ltcg.com” will be forwarded to the illumifin.com domain until August 21st, 2024. On this date, the ltcg.com email domain will shut down permanently and emails will no longer be forwarded. The format of illumifin employee email addresses has also changed. There will no longer be a period in-between the first and last name within the email address. For example, any email that would originally be sent to firstname.lastname@ltcg.com should now be addressed to firstnamelastname@illumifin.com. Helpful Tip: A helpful
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Unlocking the Return of Premium Value
Have you ever sat down with a client and heard, “What if I pay all those premiums but don’t use the benefits?” How do you overcome this question when talking with your clients? The return of premium rider is the perfect option. This flyer discusses the need for coverage and lays out a few return of premium options available to your client. Be sure to bring it up during your next conversation as a practical solution to whether your client should purchase a long-term care insurance policy! ICC – Flyer Non-ICC Flyer If you have any questions, please contact
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Simple ways to discuss extended care planning
Discussing long-term care planning doesn’t need to be challenging. Establishing the need to have a strategy, and an affordable way to fund that strategy, can be done through simple conversations. Thrivent has created simple scripts that establish the need to create a Written Plan for Extended Care and introduce the concept of co-funding that plan. Download the scripts and watch for future emails sharing how the scripts and the written plan fit into our new Foundational Plan approach to extended care. This resource can be downloaded below, or it can be found on TFLTCStore.com or on iPipeline’s FormsPipe. Download
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Stop Talking About Nursing Homes!
Stop Talking About Nursing Homes! Focusing extended care planning discussions on home care works better, a veteran trainer says. In a recent article in ThinkAdvisor, Bill Comfort shares that when planning for extended care, many consumers and their advisors make the mistake of starting from the end. They assume and project the highest possible cost of care in a private-pay, private skilled nursing home room. Yet nursing homes are the last place anyone wants to receive care. Learn why a new approach is needed. Bill Comfort is the Director of Training for the CLTC Certification and leads CLTC Master Class
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Introducing NGL ClientConnect
Introducing NGL ClientConnect We are excited to announce NGL Client Connect powered by iCover, a new e-App designed with you and the consumer in mind! With its intuitive flow, visually pleasing layout, and medical records ordering efficiencies, it provides a clean and fast way to submit business. Here’s what you need to know: NGL ClientConnect will replace the current E-APP beginning August 2, 2024, for the majority of states. The states of AZ, CA, CT, DC, DE, FL, HI, IN, MT, ND, NJ, SC and SD will continue to use our current E-APP system. We urge you to finalize any
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National Guardian Life Insurance Company A (Excellent) Rating Affirmed by AM Best
National Guardian Life Insurance Company (NGL) is pleased to announce AM Best has affirmed its A (Excellent) rating effective July 02, 2024. This rating reflects the excellent ability of NGL to meet its ongoing insurance policy and contract obligations and further attests to its financial strength. As a longtime leader in the insurance industry, NGL is dedicated to serving policyholders and partners by offering high-quality products that are among the safest and most stable in the industry. “We are proud to have our A rating affirmed by AM Best as a measure of balance sheet strength and capital position. NGL’s
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Important: Disregard Email from ServiceNow (Thrivent)
Monday, July 8th, Thrivent’s IT ticketing system (ServiceNow) sent some appointed reps an email that was intended for a different group, and we apologize for any confusion or inconvenience this may have caused. At this moment, we are unsure of how many advisors were sent this announcement. The subject line was “Digital Client Servicing Support dashboard has been shared with you” and was meant for an internal Thrivent IT team. The dashboard referenced is not a long-term care insurance system and cannot be accessed outside of Thrivent. If you received that message in error, there is nothing you need to
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Understanding the Benefits of LTCi vs Medicare and Medicaid
Many people think that Medicare and Medicaid are synonymous with long-term care insurance. However, relying on either of these government-run programs will most likely leave your clients and prospects without the level of care they need or expect. Help your clients make informed decisions about their future health plans by knowing the advantages of a private LTCi policy over Medicare and Medicaid. Check out this sales idea flyer to learn more. If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. Understanding the Benefits of LTCi vs Medicare and Medicaid
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Attention: Illumifin Experiencing Phone Health Interview Delays
Our vendor, Illumifin, has notified the Mutual of Omaha team that they are currently experiencing delays in scheduling of Phone Health Interviews (PHI). Currently, they are experiencing significant application volumes, and the recent holidays — Memorial Day, Juneteenth, and the upcoming 4th of July — have further impacted interviewer availability. Illumifin is taking steps to address the delays and anticipate returning to normal operations by mid-July. However, at present, we are seeing interviews backed up by approximately three weeks. We appreciate your patience and understanding during this time. Please feel free to reach out if you have any questions or
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