OneAmerica Care Solutions News

Enhancing your experience in 2020 Asset Care submission process: Two simple choices Our focus on enhancing your experience in 2020 continues with a fine-tuning of our Asset Care new business submission process. The new process is straightforward: After completing Part I of the application, agents will simply choose whether to ask the Part II medical questions or have our interview vendor complete these questions. Read on to get details about the path each choice will take you on and when this change will go into effect.   Your expanded OneAmerica Relationship Team Relationships are at the core of what we
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Introducing: Expanded Relationship Teams

Focusing on Relationships to Enhance Your Experience Relationships are at the core of OneAmerica®. We believe in personal service, and we believe in you. We care about your relationships with your clients. We hear and validate your feedback. That’s why we’re focusing on Enhancing Your Experience in 2020.   More Support for You The first enhancement is coming in January, with your Expanded Relationship Team. It’s a comprehensive crew, including Wholesalers, Account Relationship Management, Sales Development Partners, Case Managers, Underwriters, and New Business Processors. Each member is ready to embark on a relationship with you and support your business needs.
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

OneAmerica Care Solutions News

Quick reads SECURE Act: Changes and opportunities abound You’ve heard the news: The Setting Every Community Up for Retirement Enhancement (SECURE) Act was signed into law on Dec. 20, 2019. But do you know how it will impact Americans planning for retirement? The act tackles the gap between what Americans have for retirement and what they will actually need, and it includes these key changes: Support for new parents through penalty-free withdrawals from retirement accounts, including IRAs, for qualified births and adoptions Elimination of the IRA contribution age limit and extension of the required minimum distribution start date to age
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Care Solutions Sales Desk hours of operation this week

Care Solutions Sales Desk hours of operation this week To accommodate annual training, the OneAmerica® Care Solutions Sales desk will operate at reduced hours this week as follows: Care Solutions Sales Desk Hours Monday, Jan. 20: 8:30 a.m. – 7 p.m. ET (normal hours) Tuesday, Jan. 21: 10 a.m. – 5 p.m. ET Wednesday, Jan. 22: 10 a.m. – 3:30 p.m. ET Thursday, Jan. 23: 10 a.m. – 5 p.m. ET Friday, Jan. 24: 8:30 a.m. – 7 p.m. ET (normal hours) As noted above, the sales teams will maintain normal hours on Monday and Friday. You may experience longer
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Getting clicks and likes while generating leads and sales

Prepare for What’s Next Getting clicks and likes while generating leads and sales. The latest Care Solutions multimedia campaign portrays common long-term care situations, giving you a place to start the conversation with potential clients. A Promise for a Lifetime follows the stories of four potential client personas: Lisa, Michael, Thorpe, and Andy & Becky. By posting their captioned pictures and videos, you can open the long-term care discussion to your online community and beyond. They can be posted on your social media platforms (Twitter, Facebook, and LinkedIn) or used in presentations, lobby slides or emails to clients Be sure
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Care Solutions News, December 2019

Help clients prepare for the future Have you seen our latest multimedia campaign yet? Prepare for What’s Next uses contemporary infographics and persona-based marketing to capitalize on social media pages. The captioned pictures and videos will help you drive traffic, leads and sales. All assets are ready to be downloaded and shared at AssetBasedLTC.com.   Operations updates Asset Care® underwriting guidelines for age and amount change at the start of the new year Effective Jan. 1, 2020, the age and amount requirements for traditional underwriting of Asset Care® cases will be changing. The revised guidelines require all applicants age 60
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

New Marketing Campaign: ​​​​​​​Prepare for What’s Next

New Campaign: Prepare for What’s Next The new multimedia marketing campaign for Care Solutions is ready for you to share! The assets in this campaign will help you share content with producers or clients, flexibly aligning with your marketing strategy.   Protection for Life Six digital assets illustrate what makes OneAmerica different in the long-term care marketplace. Start Posting A Promise for a Lifetime This set has story-based photos, emotional videos, and engaging texting videos. The assets portray common long-term care situations, helping you connect with clients on a more personal level. Build Connections   Preparing for What’s Next This
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Ensure a successful year-end: Review key dates and holiday hours

Ensure a successful year-end: Review key dates and holiday hours We are dedicated to helping you have a smooth and successful year end. Please review our holiday hours, new business processing guidelines for 2019 production, product transition dates and required minimum distribution deadlines below to ensure you’re prepared.   OneAmerica® holiday hours Find details on when the home office will be closed during the holiday season. We’ve also included hours for our Care Solutions interview vendor, LTCG, for your reference. Review our holiday hours.   New Business processing Our New Business processing year-end guidelines will help you get cases paid
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Care Solutions News from OneAmerica

Quick reads Have you heard? Asset Care® is now available in more states As of Sept. 23, our updated Asset Care® product is now available in Arizona, Connecticut, Delaware, Hawaii, New Jersey, North Dakota and South Dakota. We’ve also made changes in Montana, Washington D.C., and California. Read on for full details. Now available: Online scheduling for LTCG interviews Our Care Solutions interview vendor, LTCG, has launched a new scheduling function so clients can now easily schedule interviews online. Once the agent has contacted LTCG and ordered the interview, the client can go to https://scheduling.ltcg.com/OneAmerica to schedule their interview at
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Asset Care® Update from OneAmerica

Bringing Value to More States We’re pleased to announce that our updated Asset Care® product will be available starting Sept. 23, in Arizona, Connecticut, Delaware, Hawaii, New Jersey, North Dakota and South Dakota as we continue to launch the product across the country. Review the full transition rules for newly launching states, noting these key dates: Paper applications for the current product and rates (premium expense charges) must be received in the Home Office by EOB Sept. 20, 2019. eApps must be locked and sent for signature by EOB Sept. 20, 2019 and must be received in the Home Office
Read More

Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.