Simplified Issue Life: Weekly Time Service Update

From the Desk of Marty Johnson Mutual of Omaha would like to thank you for your business! We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to the unprecedented volume of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. However, we remain committed to providing you the quality service you have come to expect. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as quickly as
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Increase Your Placement

We want to help make sure your client’s application for disability income insurance is approved. We’ve created a consumer facing flyer to gain more information on their needs. By discussing and talking through this flyer with your clients, it can give more insight on whether or not their Mutual Income Solutions Disability Insurance application will be approved.   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   Increase Your Placement   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update

From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. However, we remain committed to providing you the quality service you have come to expect. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Express Time Service Update

From the Desk of Marty Johnson Recently I informed you we were experiencing processing delays for Simplified Issue business. At this time, we continue to receive unprecedented volumes of new business, which is leading to extended service levels. I want to reiterate; we remain committed to providing the quality service you have come to expect. We are addressing this issue by increasing our staff, and reallocating internal resources where applicable to assist. Additionally, our underwriting team continues to work extra time on nights and weekends to ensure your business is handled as quickly as possible. We continue to focus on
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

On Demand Webinar Training Series

Watch our LTCi Training Series on demand! To watch on demand, follow the steps below: Click the webinar link. Register for the on-demand event (or enter your email address). View the presentation! Topics are listed below: Back to the Basics of LTCi: Go back to the basics with a product overview and the history of long-term care insurance. Sales and Marketing Process and the Tools You Can Use: Get to know your LTC sales and marketing team as they share the “Six Steps of the LTCi Sales Process” and the tools you can use. All About Underwriting: Learn more about
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Other Than Applied Process

Effective March 1, 2021, the other than applied processes listed below have been updated. Declined Spouse: When both spouses apply and one is declined, underwriting will issue the approved spouse with a reduction in partner allowance percentage and remove Shared Care, if applicable. No hold will occur. Rate Class or Benefit Selection with Shared Care: When one or both spouses are approved other than applied due to rate class or benefit selection, a communication is sent to the application designated contact notifying them of the required changes. We will hold issue for 7 days. Underwriting Evidence: When an application is
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

REMINDER: Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

A New LTC Producer Uses Underwriting Tools to His Advantage

Don is a new long-term care insurance agent based in St. Louis. As he learns the industry and product, Don has found it useful to carry the MutualCare® Solutions Underwriting Guide as an aid while screening clients. Recently, Don was working with a 65-year-old male applying for the Custom Solution. Having already familiarized himself with the build chart before the meeting, Don knew to quote no better than Class 1 based on the client’s height and weight. However, during the prescreen Don learned of a pre-diabetes diagnosis. Unsure how to proceed, Don consulted the Underwriting Guide. Under “Diabetes” the guide
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Achieving Together in 2021

Achieving Together in 2021 DENNIS MARTIN, PRESIDENT, ILFS   2021 is certainly off to a quick start! Already more than a month into the new year, I’m still enjoying the opportunity to look forward to the possibilities ahead in 2021. Before I share some of what I envision for both our industry and for OneAmerica® this year, I’d like to offer some well-deserved thanks to each of you. Despite the challenges of 2020, you showed fortitude, resilience and dedication. Your perseverance makes a meaningful impact on your clients and on our business, and we’re grateful and proud to work with
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Expedited underwriting: Expanded and simplified

With Asset Care® expedited underwriting, applicants who qualify can bypass medical exams and medical records, and policies move through underwriting and on to issue more quickly. Now, we’re expanding the program so more applicants can participate, and we’re simplifying the calculations that determine who qualifies. The changes below apply to all new applications submitted on or after February 24.   What’s changing: Making expedited easier By increasing the amount to underwrite limits for the expedited program, we’re giving more applicants access to easier, quicker underwriting. We’ve also eliminated the 1.5x multiplier previously used to determine the limits for policies with
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.