Video Interview with Chief LTC Underwriter Carol Carville

Go behind the scenes with Carol Carville. We hope the video interview with Demerri Bond was helpful and insightful. We’re excited to bring you the next in the series, a candid interview with underwriter Carol Carville. Carol has worked in group medical, life, disability and now long-term care, so her perspective is unique and varied. In the video, she talks about common application mistakes and why the relationships she has with producers in the field is so important to her and our business. Don’t miss it!   Video Interview with Chief LTC Underwriter Carol Carville   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Strength Must Be Earned – Even in the Insurance Industry

When we offer a product, we know we’re staking a century’s worth of hard-won reputation on it. So we know our IUL products have to be honest and simple. It may sound easy, but the IUL products that are on the market today are growing more complex and increasingly difficult for clients to understand. But not ours. We pride ourselves on having the moral strength to do what’s right for clients and provide them with an IUL that does what they were originally designed to do – offer upside potential and downside protection. Simple. Transparent. Honest. Now that’s strong —
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

August 22nd Underwriting Teleconference Recording Now Available

We appreciate your attendance and enjoyed answering all your questions at the third LTC underwriting teleconference. During the call you heard from Aaron Smallwood, Supervisor Underwriting Support for LTC, Demerri Bond, LTC Underwriting Manager, and Allen Gregoire, our Director of Underwriting for all individual health. Didn’t make it? That’s OK! We recorded it for you. All teleconferences are available for download on Sales Professional Access under Sales Tools > Product Education. Listen to last week’s teleconference now.   Make sure to add the remaining bi-monthly teleconferences to your calendar.   Please email us suggestions on topics or questions you’d like
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

We’re Strongest When We Work Together

Nothing is More Powerful than Passionate People Working Together. Recently, we’ve seen the IUL industry beginning to use complex product features to enhance their hypothetical illustration values. This has taken the focus off of doing what’s right for clients and put it on to which company can manipulate their product to illustrate better values. Choosing a product based on these illustrated values might be appealing, but it may not be what’s best for our industry in the long run. We need to get back to selling IULs based on what they were designed to do and provide customers with a
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

LTC Post-Issue Requirements: Amendment Scenarios

Last week you read the overview of the three types of post issue requirements for LTC policies: amendments, outstanding premiums and Policy Delivery Acknowledgments. Amendments must be returned to Mutual of Omaha within 60 days of your client’s policy being issued. Changes made within the first sixty days from issue will also require a returned amendment. The Benefit Change form found in the issue kit may be used to request a benefit change but is not required, nor is it a replacement for an amendment. Amendments are required for a variety of situations, including: Missing Application Requirements When an application
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Clarification on Lumico’s Underwriting Process

Clarification on Lumico’s Underwriting Process It has been mentioned by several agents that during the underwriting process Milliman RX Rules has been making underwriting decisions, based on the drugs they show for an individual applying for Lumico’s medicare supplement plans. We believe this is happening because when a client is declined due to a particular drug or combination of drugs we suggest the applicant contact Milliman to see and confirm the drugs they have listed are actually correct. The results received from Milliman are then reviewed by Lumico for a underwriting decision. Milliman in no way makes these underwriting decisions
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Categories: Industry News, Lumico, and Medicare Supp./Adv..

October 1st Updates for 2017 CSO Table Changes

On October 1, 2019, United of Omaha will be modifying our GUL and GUL Express products due to the implementation of the 2017 Commissioners Standard Ordinary (CSO) Tables. Product Impacts Guaranteed Universal Life (GUL) The product will be updated with the new CSO tables, resulting in a mix of increases and decreases in premiums. The Disability Continuation of Planned Premium Rider will be introduced on GUL in California at the same time. Guaranteed Universal Life Express (GUL Express) The product will be updated with the new CSO tables, which has resulted in decreases in the lifetime guarantee premiums. We will
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

What are LTC Post Issue Requirements?

Below is an illustration of the typical LTC application process: STEP 1 Application Submission STEP 2 Risk Assessment STEP 3 Final Action STEP 4 Policy Delivery STEP 5 PIR Submissions   You may think that your work is complete by Step 4: Policy Delivery; however, in some situations post issue requirements (PIRs) are needed. Awareness of potential PIRs will help you maintain customer satisfaction as well as monitor your cases until final policy delivery. So… What is a Post Issue Requirement? PIRs may include one or more of the following items: Outstanding Premium Total premium is due 60 days from
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Mandatory Phone Health Interview Removed on TLE and GULE

Want another reason to sell TLE and GULE? We no longer require a mandatory phone health interview (PHI) on our Term Life Express and Guaranteed Universal Life Express products for face amounts between $250,001-$300,000. A mandatory PHI will not be required, at any face amount applied for, effective August 1, 2019. Applications signed prior to August 1, 2019, with a face amount of $250,001-$300,000, will continue to have the mandatory PHI Applications signed August 1, 2019 and later, will no longer require a mandatory PHI to be completed Now the application process can go even faster and your clients only
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Strong IUL Products from a Company with a Strong Reputation

At Mutual of Omaha, we’ve spent more than a century earning our reputation of strength and integrity. And while the world looks pretty different than it did in 1909, our reputation endures. You don’t have to take our word for it though. Objective, third-party assessments validate and reinforce Mutual of Omaha’s financial strength. We have consistently earned strong ratings from agencies such as A.M. Best, Standard & Poor’s and Moody’s Investors Service. So, with our IUL products, you can focus on selling a strong, honest product without having to sell the company. We’re a name they know and trust, with
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).