Changes to COVID-19 participation guidelines

Changes to COVID-19 participation guidelines Securian Financial remains focused on delivering high levels of service, helping customers with their insurance needs, and maintaining the company’s financial strength. Your support in delivering on this focus has provided valuable insights to best navigate the unpredictable nature of a pandemic while addressing the additional risks it presents. Since these participation limits were implemented, our promise has been to actively review these guidelines. Along the way, we have delivered on a request for transparency to enable you to make the best decisions for your customers. While not yet at the final stage in our
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Categories: COVID-19, Industry News, and Securian.

Washington Cares Fund – CURRENT AND UPDATED NEWS

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/ Special GoldenCare Training Event With LTC Expert Steve Moses YOU ASKED. WE LISTENED!  The impacts of the COVID-19 pandemic and the Washington LTSS Trust Act are among the top concerns noted by our agents. Join us for an LTCi Industry Impacts presentation with one of the most influential and respected people in long-term
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Condition-Related Marketing: Osteoporosis

Condition-Related Marketing: Osteoporosis Just because a client received a concerning health diagnosis, that doesn’t mean they won’t qualify for long-term care insurance. We’ve created a new condition-related marketing series to help you understand what clients are going through and help assist them successfully apply for an LTCi policy. Check out our first installment where we talk about osteoporosis.   Condition-Related Marketing: Osteoporosis   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Announcement Regarding Long-Term Care Insurance in the State of Washington

Details about Washington State’s mandated long-term care law and payroll tax are slowly emerging. Even so there are so many unknowns and the opt-out provisions are vague. With so much left unclear, the looming deadline and things changing so quickly, Mutual of Omaha is responding with caution, taking an observational approach.   From the Desk of Tess Grace Effective immediately, Mutual of Omaha is suspending long-term care sales in the state of Washington. Here’s what you need to know: Applications submitted on or before the end of the day June 16, 2021, will be processed as normal. All pending in-house
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington Cares Fund – Update

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/   Long-Term Care Insurance Case Monitoring Update June 24, 2021 Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update (6/7)

From the Desk of Marty Johnson Simplified Issue Life: Weekly Time Service Update Mutual of Omaha is pleased to announce our Simplified Issue Life Underwriting team has returned to normal time service levels! Thank you for your business, continued support, and patience as we worked to process your business. Our normal time service levels are listed below. Please note, business days do NOT include weekends. New business is reviewed within 1 business day from receipt Policies are issued on average 1-5 days after application review, depending on requirements needed Pending requirements are reviewed within 1-2 business days Post issue requests
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Washington State Long-Term Care Insurance Product Offering Update

In efforts to support the Washington State Cares Fund initiative, Mutual of Omaha implemented underwriting and commission changes for applications received from the state of Washington, including: A 100% chargeback for policies issued May 19, 2021 – November 1, 2021 and lapsing within the first policy year. Declining applications for clients not seen by a physician in the last 24 months. However, due to continually increasing application volumes from the state, Mutual of Omaha must make additional modifications. Effective immediately, we are instituting the following adjustments to the MutualCare® Solutions product offerings for the state of Washington: Increasing minimum issue
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Mutual Income Solutions Underwriting & Eligibility

Mutual Income Solutions Underwriting Our goal is to provide the best possible offer of disability income insurance to help protect your client’s income. Below are the points of criteria we base each application on: Occupation — Depending on your client’s job duties, we’ll designate an occupation risk class. Health — A health interview and medical tests may be required depending on benefits applied for. Income — Financial underwriting determines your client’s income in order to set the policy’s maximum monthly benefit.   For more details, review the Mutual Income Solutions Underwriting Guide.   Mutual Income Solutions Underwriting   Mutual Income
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Transition Rules and Best Practices

From the Desk of Corri Campbell Last Tuesday, we sent a communication outlining the transition rules, implementation dates and benefit option changes to the MutualCare Solutions Portfolio for the states of Delaware, Florida, North Dakota and South Dakota. I wanted to personally follow up reiterating how important it is to take note of our transition rules as they were outlined: Old applications signed after May 31, 2021, will not be accepted. Old applications signed by May 31, 2021, but received by Mutual of Omaha after June 11, 2021, will not be accepted. In both scenarios, new applications will be required,
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).