Advertising Compliance Requirements

Mutual of Omaha has long been committed to ensuring that all advertising materials used to promote our company and our products meet certain criteria as required by government regulations, the NAIC, and our Home Office. Producers are required to obtain permission from the company before advertising on its behalf. Because of our commitment to compliance, we have developed and rely on our Advertising Review system to maintain a system of control over the content, form, and method of distribution of all advertisements of our products and services. If you are looking for advertising materials, please check Forms & Materials on
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Categories: Industry News and Mutual of Omaha (& Affiliates).

New Law Requires CA Licensees to Include Their License Number on Emails

NOTICE TO: Individual and Agency Producers, Independent and Public Insurance Adjusters, and Other Interested Parties   FROM: Licensing Services Division, Producer Licensing Bureau   DATE: November 14, 2022   RE: New Law Requires Licensees to Include Their License Number on Emails   Starting January 1, 2023, a new law will require most types of insurance producers, as well as independent insurance adjusters, public insurance adjusters, and analysts, to include their license number on emails. (California Insurance Code section 1725.5, as amended by Senate Bill 1242 [Committee on Insurance, Chapter 424, Statutes of 2022]) This Notice answers some of the most
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Categories: Uncategorized.

Understanding your Exposure with Telephone Solicitations

Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Categories: Industry News and Mutual of Omaha (& Affiliates).

California Fair Claims Settlement Practices Regulation

California Fair Claims Settlement Practices Regulation The state of California requires that insurers communicate standards for the prompt handling of claims to all individuals that may be in contact with our customers and could receive notice of a claim. On an annual basis, the company’s Chief Compliance Officer must certify compliance with the California Fair Claims Settlement Practices regulations. Although you do not process claims, you play a very important role in supporting the Claims area to meet the standards set by California. This communication is intended to serve as a reminder of the California requirements, which state: Upon receiving
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Updated marketing materials for California

Updated marketing materials for California California recently approved the re-branded consumer point-of-sale materials. Please replace any older versions with the revisions below. These materials can also be found on the Marketing tab for Thrivent’s traditional product in iPipeline’s FormsPipe tool (access available through GoldenCare’s agent website). Appointed agents may also download (or order hard copies) from www.tfltcstore.com. 31082CA – 4 Truths about Long Term Care – Consumer Product Brochure 36235CA – Strength and Commitment 33283 – What Does $100 a Month Buy Note: California materials are only available for the traditional LTCi solution. CareForward has not yet been approved by
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Categories: Industry News, Long-Term Care, and Thrivent.

Processing times return to business as usual

Long-term care processing times return to business as usual Processing times for long-term care (LTC) new business applications have returned to business as usual. What you need to know Starting in late May 2021, an unprecedented number of LTC applications were submitted in response to the Washington Cares Fund. This one-time event resulted in industry-wide service delays and long processing times for new business. We have been working diligently the past several months to process the large inventory of pending cases and are happy to share that the new business backlog has significantly reduced, returning processing times for new applications
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent Survey: 70% Of Americans Have No Extended Care Plan

70% Of Americans Have No Extended Care Plan InsuranceNewsNet February 1, 2022 Ayo Mseka Despite the COVID-19 pandemic, a survey from Thrivent found that perceptions toward extended care planning haven’t changed, and a significant percentage of Americans have not documented their plans, should the need for extended care arise. Thrivent’s 2021 Extended Care Planning Survey defined extended care as non-medical care for those who need assistance with basic daily activities, such as dressing, bathing or using the bathroom due to a physical or cognitive impairment. It was conducted online in partnership with data intelligence company Morning Consult and polled 2,200
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC: Advertising Compliance Update

Thrivent Advertising Compliance Bulletin The materials below provide you with guidance on compliant advertising practices under your Thrivent Agreement and outlined in the Producer Compliance Guide All materials used to advertise Thrivent, its products or services, or created with the intent to sell Thrivent’s products must comply with state advertising requirements and be approved by Thrivent prior to use. Violation of Thrivent’s advertising policy may result in disciplinary action and could potentially lead to termination of your Agreement with Thrivent. See the bulletin and full compliance guide for complete details. Advertising Reminder   Advertising Compliance Bulletin   Full Producer Compliance
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Categories: Industry News, Long-Term Care, and Thrivent.

Attention All Agents | GTL’s Advertising Guidelines

Attention All Agents GTL’s Advertising Guidelines   Did you create any advertising or marketing material(s) for a Guarantee Trust Life Insurance Company product(s)? If so, please click the button below to review the advertising and marketing guidelines that we have established to guide you through this process. If you have any current Life and Health Insurance advertising that has not been approved by our Product Approval and Compliance Department in the past, you are responsible for submitting this to Guarantee Trust Life for approval. Please send this as soon as possible to the attention of our Life and Health Sales
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Categories: Guarantee Trust Life, Hospital Indemnity Plan, and Industry News.

AEP Applications Must Be Received By December 7

Don’t Be Late! AEP Applications must be received by December 7th! The Annual Enrollment Period (AEP) ends in just a few days! During this final push, be sure to submit complete, legible applications to carriers early. In order to process your applications, GoldenCare must receive applications by 12:00 Noon. After 12:00 Noon, applications must be submitted directly to the carrier for process. Remember, the earlier the better – this gives carriers time to scrub the applications and put them into the system accurately. REVIEW YOUR APPLICATIONS! Santa is checking it twice… Take a peek at your submitted applications and verify
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..