IMPORTANT: CSG Site Maintenance

The CSG Actuarial agent quoting platform will be undergoing security maintenance this weekend on Saturday, September 24 and Sunday, September 25. During this time, you may experience disruption in accessing or signing into the platform, including accessing the CSG APP within MedicareCENTER. We apologize for any inconvenience this may cause.   To learn more about the CSG Actuarial Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com.   #goldencareagent #csgactuarial
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

CMS Requires New Verbal Disclaimer to be Read During Telephonic Sales Calls

The disclaimer announced in the 2023 CMS Final Rule extends to telesales calls and must be read within the first minute of the call. This disclaimer now applies to all third-party CY2023 materials as well as telesales calls beginning October 1, 2022. This rule was implemented after CMS reviewed beneficiary complaints and listened to the sales organizations’ telephonic enrollments. From this, CMS determined that many beneficiaries are confused about the enrollment process as well as the plan choices available to them. This disclaimer was created to help clear up that confusion. DISCLAIMER: “We do not offer every plan available in
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Med Adv & Part D E-Applications Now Available on CSG

CSG Actuarial is now offering Medicare Advantage and Part D enrollments on the Market Advisor agent quoting and enrollment tool in the CSG APP inside MedicareCENTER and on the GoldenCare-branded quoting tool! Join us Wednesday, September 21 at 2 p.m. Central Time for a full demonstration of the E-Application. Humana and Zing Enrollments available more – more top carriers will be available for AEP. REGISTER NOW   Key features of Medicare Advantage/Part D Quoting & Enrollments: Links to Complete HRAs Capture and Store Scope of Appointments Enter and Store Prescription Drugs and Pharmacies County, Plan and Company Enrollment Data Med
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

How can I record calls in compliance with the new CMS call recording requirements?

How can I record calls in compliance with the new CMS call recording requirements?   New CMS Call Recording Requirements: GoldenCare’s Team is here to help CMS has new Medicare marketing rules and guidelines that apply to MA plans, PDP plans and MAPD plans — they affect how you work as an agent and will likely mean big changes for you and your organization. The changes include: New requirements for third-party marketing organizations like Integrity and its partners A new process for submitting marketing materials to CMS A new, broader definition of “marketing” that expands the types of materials that
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

MedicareCENTER – Humana & Anthem Update

We have been notified of issues with MedicareCENTER not displaying agents’ Humana & Anthem plans properly and I wanted to give you an update on what we know. We apologize for the inconvenience this has caused. Humana — this should be fixed by 06/02 in Connecture, but Sunfire does tend to take a bit longer. For Sunfire, it could be 48-72 hrs. Anthem & Subsidiaries — Please use Anthem’s enrollment tools until a fix is implemented. We do not have an ETA for this company at this time. MedicareCENTER is working on a larger fix for all Anthem RTS files
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for various states.   Prescription Drug Plans: Ordering 2022 PDP Materials You may begin pre-ordering 2022 PDP Enrollment kits.   Medicare Advantage: AEP Guidelines Reminder for Disenrollments If your client wishes to disenroll from an MA plan, be sure you are completing the required steps needed to successfully disenroll them.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for various states.   Updated Senior Health SPA Guide Available Use our Senior Health Sales Professional Access (SPA) Guide to help you navigate your way through product, underwriting, e-Applications and accessing materials.   Prescription Drug Plans: Are You Ready to Sell? AEP is around the corner, make sure you are ready to sell Mutual of Omaha Rx’s 2022 Prescription Drug Plans.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for various states.   August 2021 Webinar – Do’s and Don’ts of Med Supp Underwriting Take a look at the most recent Medicare Solutions Monthly Webinar.   Dental: Dental Insurance Product-The Network With an expansive network, it’s no wonder why so many producers and clients love Mutual of Omaha’s Dental Solutions.   Prescription Drug Plans: The One-Company Advantage Be prepared to talk with your Medicare clients about prescription drug coverage.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for various states.   Make a Splash with Our Summer Sizzle Program Earn an Amazon® gift card to use on anything under the sun!   Prescription Drug Plans: PDP Plan Offerings for 2022 Check out the 2022 Mutual of Omaha Rx Prescription Drug Plan offerings.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments Review upcoming rate adjustments in various states.   Medicare Supplement Forms and Materials Update Effective August 16, you will notice changes on the Forms and Materials page, impacting Medicare supplement products.   Dental: Spotlight on Dental – Our Dental Solutions Make sure you are providing your Medicare clients options for all their health care needs, at a price that fits their budget.   Prescription Drug Plans: Level Copays for Insulin Mutual of Omaha Rx Premier plan offers lower out-of-pocket costs for clients’ insulin.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).