SureBridge Operations Update

SureBridge Operations Update As you know, over the past several months SureBridge has implemented a number of improvements to address issues that have impacted customer and agent services. We are excited to announce that due to these efforts: The majority of inbound calls received by Customer Services are answered within one minute. Triage process has eliminated long hold times to speak with a tenured representative on more complex inquiries through our triage process. Agent calls are answered within an average of two minutes through the Agency Concierge. To continue the good news, we are pleased to announce that AM Best
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Categories: Dental, Industry News, and SureBridge.

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments in Oregon, Nebraska, Maryland.   Broker Rewards Programs Want to add a little more joy to your life? Learn about the various incentive programs Mutual of Omaha offers to you, for 2021.   Lower Medicare Supplement Rates in Florida New competitive Medicare supplement rates effective May 1, 2021.   Dental: Coverage People Want Dental insurance is the most often requested supplemental benefit. Yet nearly two-thirds of Medicare enrollees don’t have it. That gives you an opportunity to provide added value to your Medicare-age clients.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments in Colorado, Florida, New Mexico, Louisiana, South Dakota.   The Tool You Need Save time and submit Medicare supplement business using our convenient e-Application.   2021 Medicare Solutions Education Series- Spotlight on Plan N View the Medicare supplement March webinar “Plan N Solution.”   Avoiding Delays in Processing Medicare Supplement Applications Learn how you can avoid processing delays, when submitting Med supp applications.   Dental: Lower Dental Rates in Virginia New dental rates and multi-policy discount approved in Virginia.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Feature Added to SureBridge POS Tool

New Feature Added to the SureBridge Point of Sale Tool Effective March 19, SureBridge is launching a new application process feature to improve the Issue and Payment process. Once live, this new feature validates bank account numbers when Bank Draft (ACH) is selected as the method of payment. If the bank account number is identified as invalid, the message below will display with the option to re-enter the account number or choose an alternate method of payment, helping to ensure there is no delay in a policy being issued due to invalid payment information. Updates to the SureBridge Point of
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Categories: Dental, Industry News, and SureBridge.

Quote on the Go with the Quotes for Sales Professionals App

Mutual of Omaha’s “Quotes for Sales Professionals” free mobile quoting app makes your life easier by allowing you to quote our products on the go. No more rates sheets and manual calculators. This tool allows you to enter your client’s information and get an instant quote right on your mobile devices ( Android, iPhone, iPad, etc.). Simply search Mutual of Omaha in the App Store or in Google Play, download “Quotes for Sales Professionals” and you’re ready to start quoting! Mobile Quotes Tips You have the ability to save your preferences within the app – making it even faster for
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustment View upcoming rate adjustments for Nebraska, effective April 1, 2021.   Value-Added Benefits – Talk It Up Learn how our Medicare supplement policyholders can receive several value-added benefits. In most states, you can now discuss these added benefits, at the time of pre-sale.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: 2021 March Rate Release Effective March 1, 2021, Illinois, Iowa, South Dakota, and West Virginia will be releasing new rates.   2021 Brokerage Health Webinar Series Reminder Find out how Mutual of Omaha can partner with you to manage and grow your book of business, with this month’s webinar “Service You Can Count On”.   New Medicare Supplement Plans in Arizona Offer your clients in Arizona new competitive Medicare supplement rates underwritten by Mutual of Omaha.   Prescription Drug Plans: New IVR Options for PDP Members There are new options available for PDP members, when they call into
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for Kentucky, Mississippi, Michigan, Nebraska, and North Carolina.   e-App Guides and Instructional Tools Available Check our our newly updated Medicare supplement e-Application instructional video and updated Quick Start Guide. These tools are sure to assist you, as you enroll your clients in our Medicare supplement, PDP, and Dental plans.   #goldencareagent #mutualofomaha
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

SureBridge Agent and Client Services

Greetings, First and foremost, on the behalf of all of us here at SureBridge, I would like to thank you for your business. We are very appreciative of the business you have placed and continue to place with us, and we value your commitment and partnership. We also remain committed to providing the quality of service you have come to expect. Due to the merging of operational systems and record volumes of new business, our agent and client services are experiencing delays in service times. In response, we have taken measures to ensure your business is handled properly and expediently.
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Categories: Dental, Industry News, and SureBridge.