Transamerica Operations Disrupted by Storm

TRANSAMERICA OPERATIONS DISRUPTED BY STORM WE APPRECIATE YOUR PATIENCE On Monday afternoon, severe storms passed through central Iowa and affected our Cedar Rapids operations. Most importantly, we believe our employees are safe despite widespread damage in the area. Power and internet outages are widely reported, which will lead to a few days of uncertainty. In response, Transamerica and our administrative partner, TCS, have enacted our Business Continuity Plan. During this time, several phone lines will be temporarily closed or rerouted to other locations. Lines that remain open will have longer wait times as we try to balance customer support. These
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Categories: Industry News, Long-Term Care, and Transamerica.

You Can Avoid LTCi Application Pitfalls

Did You Know? You can avoid these LTCi application pitfalls It’s a jungle out there. There’s a lot for you to remember, and LTCi is a complicated product. And you certainly don’t want to get through the sales process only to have the application declined, postponed, or withdrawn. Mutual of Omaha’s underwriting team offers these tips to help you avoid LTCi application pitfalls: If clients haven’t had a physical and lab work in the past 2 years, there’s no way to know if they’re healthy. Mutual of Omaha will not be able to insure someone who has not met this
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Help Clients Preserve Their Estate with the LTC Rider

Many people work a lifetime to accumulate assets to pave the way for a comfortable retirement and to leave an inheritance for their children. The last thing anyone wants is to see their hard-earned savings depleted to pay for long-term care services. Long-term care services, however, can quickly erode a client’s assets. The Help Preserve Your Client’s Estate sales idea discusses the need for long-term care services. It also includes a case study that examines the impact a life insurance policy with a long-term care rider can have on a client’s estate using two contrasting scenarios. For even more information
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Categories: Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Human API Pilot for LTC Applications

Important: This announcement only applies to marketers who do not order their own medical records. Mutual of Omaha is committed to offering you and your clients the tools and resources to make it easy to do business with us. Beginning August 10, 2020, Mutual of Omaha will launch a new pilot with Human API to obtain your clients’ electronic health records as part of our underwriting process. This pilot will include Fully Underwritten Life and Long-Term Care products where ordering of medical records is required. By partnering with Human API, we can provide your clients a simple and secure way
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

NGL’s E-APP Is Now Available In California

E-APP now available in California The option to submit applications in California using the E-APP feature is now available, as of July 17. Watch this brief demo on how to easily submit a NGL EssentialLTC long term care application electronically with our E-APP or Upload Documents page. Benefits of using E-APP Safely conduct business from your home. Work with clients nationwide. Share your screen with clients. Efficient and faster application processing. Click here to login to the Agent Resource Center and submit new business.   #goldencareagent #ngl
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Categories: Industry News, Long-Term Care, and National Guardian Life.

Premium Not Required For LTC Applications

NEW: PREMIUM NOT REQUIRED FOR APPLICATION SUBMISSION WHEN SUBMITTING INDIVIDUAL LTC APPLICATIONS Effective immediately, Transamerica is pleased to share that cash is no longer required at time of application submission. You may now submit applications without initial premium when submitting individual business. Premium payment will become a delivery requirement. However, for clients that wish to bind coverage, the initial premium* must still be paid when the application is submitted. We hope that this option is of value to your business and your clients when appropriate. For questions or assistance with sales, illustrations, or other matters, please contact the Transamerica LTC
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Categories: Industry News, Long-Term Care, and Transamerica.

Thrivent LTCi and Family History of Alzheimer’s

Clarification from Thrivent regarding Family History of Alzheimer’s Thrivent underwrites LTCi based on the applicant’s personal health history, with the exception of Early Onset Alzheimer’s Dementia (EOAD). Please refer to the following EOAD guidelines: EOAD Definition: Both parents diagnosed AD prior to age 65 or death from AD prior to age 70 or a parent plus one additional close relative such as a sibling, or aunt, uncle or grandparent on the side of the affected parent with early onset AD. At age equal to or less than 59 years old, whether or not this member showed any symptoms of cognitive
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTCi – New Underwriting Process Brochure

Revised version of Consumer Underwriting Brochure Through the end of the year, Thrivent will be revising their consumer marketing pieces to align with their re-branding initiative. The first piece to be revised is “Your Underwriting Process” (#34902). This piece will be replacing the old “What to Expect” brochure (#27881). Note: the underwriting requirements and process have not changed, so for the short term, either version of the brochure can be used while replacements are made across various platforms: FormsPipe on iPipeline: In the near future, this will be replaced in the client leave behind materials in the downloadable application packets.
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Categories: Industry News, Long-Term Care, and Thrivent.

Real Life Stories: A Burden Relieved

As Joe approached his 65th birthday and his disability insurance was about to expire, James suggested long term care insurance. The Mollicones were initially hesitant, but neither wanted to be a burden to the other or to their two adult children, so they purchased policies. Less than six months later, Joe suffered a massive stroke that left him paralyzed on the right side and unable to speak. Three months after the stroke, the long-term care insurance policy started paying the maximum daily benefit and has been just enough to cover Joe’s home care needs. Four years later Joe reached his
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Professional Access Compensation Page Enhancement

We are pleased to announce an enhancement to our compensation page on Sales Professional Access (SPA) for producers who receive commission payments directly from Mutual of Omaha. This enhancement will allow you to view the most recent and the previous compensation payment as well as the ability to look up the commission you received on a specific case by providing the policy number. If you have any questions regarding the new page or would like to provide additional feedback to make the page easier for you, please send an email to comp.enhancement.feedback@mutualofomaha.com. For questions regarding your compensation payments, please email
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).