Greetings, First and foremost, on the behalf of all of us here at SureBridge, I would like to thank you for your business. We are very appreciative of the business you have placed and continue to place with us, and we value your commitment and partnership. We also remain committed to providing the quality of service you have come to expect. Due to the merging of operational systems and record volumes of new business, our agent and client services are experiencing delays in service times. In response, we have taken measures to ensure your business is handled properly and expediently.
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REMINDER: Updated NGL EssentialLTC Compensation Schedule Needed
Simplified compensation structure Your compensation is important to us. We listened to you and heard that you wanted a simplified compensation structure, making it easier for you to understand how you will be paid. Beginning January 1, 2021, instead of eight levels of age bands, there are now two levels: Issue ages 40-69 Issue ages 70-79 Items not changing include: renewals are still based on the premium for the base policy and any Inflation Protection Rider, and half of the regular first-year compensation rate is applicable to the portion of premium for a Return of Premium Rider or the 10-Year
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We’ll Be Here to Pay Your Claims
We’ll be here to pay your claims. That’s our promise to you. Most people who purchase a long-term care insurance policy hope they’ll never need to use it. But when they do, they can be confident Mutual of Omaha will be here to pay their claims. View our consumer-approved* flyer for more details. * content varies based upon state. We’ll Be Here to Pay Your Claims #goldencareagent #mutualofomaha
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Expedited underwriting: Expanded and simplified
With Asset Care® expedited underwriting, applicants who qualify can bypass medical exams and medical records, and policies move through underwriting and on to issue more quickly. Now, we’re expanding the program so more applicants can participate, and we’re simplifying the calculations that determine who qualifies. The changes below apply to all new applications submitted on or after February 24. What’s changing: Making expedited easier By increasing the amount to underwrite limits for the expedited program, we’re giving more applicants access to easier, quicker underwriting. We’ve also eliminated the 1.5x multiplier previously used to determine the limits for policies with
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LTC New Business Rate Refresh and Benefit Changes for Additional States
As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to our policyholders and distribution partners to ensure our pricing strategy and product offerings are in line with industry trends, internal claims data and the economic environment. Last year, Mutual of Omaha began implementing new rates and benefit option changes to the MutualCare Solutions Portfolio in approved states. Effective March 1, 2021, we will be implementing these changes in four additional states. Impacted States Arizona, Connecticut, Indiana and Vermont Rate Adjustments Premium adjustments may vary by age, sex and benefit selection. You may view the new rates
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Update to Gerber Life’s pre-assigned ID contracting process
Pre-Assigned ID Contract Processing Temporarily On-Hold Thank you for your partnership with Gerber Life Insurance. Our goal has always been to provide you with the best service possible. To improve our appointment turnaround time, we are changing the focus on how we process contracts. We are temporarily stopping the option for Pre-Assigned ID’s and going back to Just-In-Time (JIT) processing. What does this mean for you and your Agents? Just-In-Time states: Your Agents first piece of business should be submitted via paper along with their contracting Call Center: Your Agents contracting should be submitted prior to submitting business Pre-Appointment
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Need some help? Just text us!
Do you have questions or requests for GTL’s Sales Support team and don’t have time to call? Just Text 800-323-6907 Don’t have the time to call or email our Sales Support team with questions? GTL’s new Text-to-Chat is here to help you quickly get answers while you’re on-the-go! Simply text 800-323-6907 if you need product information, have state availability questions, need rates or supplies, or have any other questions! Text to Chat is available only during GTL’s business hours: Monday-Thursday 7AM – 5PM | Friday 8AM – 12PM Thank you for your business! Need some help? Just text
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Action needed: Get email notifications for online documents
Action needed: Get email notifications for online documents Coming soon, Securian Financial will stop sending life in-force client service documents by mail and instead send email notifications, when documents are available online. Clients, however, will continue to receive their documents by mail as they do today. To make sure you receive these email notifications, here’s what we need from you: Please email idgwebaccess@securian.com with a preferred email address for life in-force communications for your firm. Contact Securian With Questions For any related questions, please call (833) 365-0322 or email idgwebaccess@securian.com. #goldencareagent #minnesotalife #securian
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Express Pay for Mutual of Omaha business!
At Mutual of Omaha getting you paid quickly is just as important as the business you place with us. We began offering a daily pay option via our Express Pay process a few years ago and many of you have taken advantage of this quick and easy service. We are excited to announce that effective immediately, a new enhancement has been made to the Interactive Voice Response system (IVR) allowing you to hear your last 2 commission amounts by simply inputting the last 4 digits of your SSN/TIN. With this enhancement, you will have access to real time commission payments
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Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for Mississippi, Utah, and West Virginia. Dental: 2021 Med Supp & Dental Marketing Credits Program Do you want to be reimbursed for leads purchased from a vendor, postage for mailings, advertising fees, and other expenses related to selling Mutual of Omaha’s Medicare supplement and dental plans? Check out our Marketing Credits program, for 2021. #goldencareagent #mutualofomaha
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Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Dental, dental insurance, insurance, medicare, Medicare Solutions, Medicare Supplement, Medicare Supplements, Medigap, mutual of omaha, omaha, Omaha Insurance, Omaha Supplemental Insurance Company, OSIC, PDP, Prescription Drug Plans, and Rx.
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