New Consumer-Approved Video! This inspirational video can help you convey Mutual of Omaha’s enduring commitment to long-term care insurance and provide your clients with the confidence they need to know their policy will be there when they need it. NEW LTCi Consumer Video #goldencareagent #mutualofomaha
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Claims Webinar Recording
In November, our Claims Leadership Team joined us for a webinar discussing valuable claims information. Missed the webinar? That’s OK! We recorded it for you. To watch it on demand, follow the steps below: Click this link Enter the passcode: &j7G7H@0 View the presentation! If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Claims Webinar Recording #goldencareagent #mutualofomaha #longtermcare
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A quick guide to SecureCare app/UW process
Whether it’s your first case … … or your 100th, it’s always a good idea to keep your back-office game fresh. This short video will walk you through a brief overview of SecureCare Universal Life’s application and underwriting process so you can make your next case an underwriter’s dream (or something close to it, at least). Plus, you’ll find links to application and underwriting tools — like our pre-screen checklist and consumer tele-interview guide — so you’ll be prepped for success. Get started Contact us Questions? Call our Securian SecureCare Sales Support Team at 1-888-900-1962. #goldencareagent #securian
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Washington State Sales Reminder | Holiday Hours
State of Washington LTC sales resume with limitations. Quote software updated to reflect WA limits. Beginning Nov. 20, Thrivent is once again accepting long-term care (LTC) applications for the state of Washington. What you need to know The $3,000 minimum monthly benefit that was in place immediately prior to suspension of Washington LTC sales will remain. The minimum contract holder age will go back to age 18. Because we cannot make the effective date a date other than the application date or issue date, LTC contracts sold in Washington going forward will not be eligible for the Washington Cares Act
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Industry News, Long-Term Care, and Thrivent.
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Care Solutions News, November 2021
Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map. Operations updates Prepare for year-end: Review key dates and holiday hours We’re dedicated to helping you have a smooth and successful year-end. To ensure you’re prepared, review our holiday hours, new business processing guidelines for 2021 production, and details about this year’s required minimum distribution waiver. Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the upcoming holidays,
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Improved illustrations available beginning 11/20
The long-term care illustrations improvements you requested We heard you, and an updated and improved long-term care illustration will be available on Nov. 20. The updated illustration: Has a modern appearance. Was reorganized to provide a better flow of information. Focuses on what’s important to increase your client’s understanding of the product. Note for advisors licensed in California: The updated illustration will be available once your state approves it. Specific changes you’ll see Page order has been changed to bring the most relevant pages to the front. In general, the key terms and definitions will be printed at the end
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Washington state commissions and upcoming holiday schedule
Washington state commissions Last week’s Washington state update contained an incorrect date range for commission charge backs. Here is the notice with the updated range: As a reminder, there will be full charge back of commissions on any Washington state applications submitted from May 24, 2021 – November 10, 2021 where the premium is not paid for the second year of coverage. We apologize for any confusion this may have caused. Upcoming holiday office hours Please see below for NGL’s EssentialLTC administration’s upcoming holiday office hours. Thank you for partnering with NGL. We wish you and your family a
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Industry News, Long-Term Care, and National Guardian Life.
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Resuming Individual LTCi Sales in the State of Washington
We are pleased to announce that effective December 1, 2021, Mutual of Omaha will once again be accepting individual long-term care insurance applications from the state of Washington. Note: We expect to provide an update on resuming LTC Rider sales in first quarter 2022. Important information to know: The MutualCare® Solutions Portfolio will resume sales without any minimum requirements. e-Applications, illustrations and quoting software will be available beginning December 1, 2021. Mutual of Omaha LTCi policies needed to be placed prior to November 1, 2021, to be eligible for the WA Cares Fund tax exemption. Any new applications will not
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Inforce Long-Term Care Insurance Rate Adjustments Effective February 1, 2022
Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective February 1, 2022: Effective Date States Impacted Policy Forms Impacted Benefit Period Overall Rate Increase Per Year 2/1/2022 Arkansas LT50, NH50, HCA, NHA and LTA Non-Lifetime 25% 2/1/2022 Arkansas LT50, NH50, HCA, NHA and LTA Lifetime 25% Policyholder Notification Process Policyholders will receive a letter notifying them at least 60 days prior to the premium rate increase. The effective date
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Washington Update and LTC Awareness Month
Important Washington state update NGL is excited to announce that all sales restrictions in Washington state are eliminated effective immediately! We are able to lift the restrictions due to new business application submission levels returning to normal and our underwriters reaching a decision on 97% of Washington state applications as of November 1, 2021 on business that was submitted since June 1, 2021. As a reminder, there will be full charge back of commissions on any Washington state applications submitted from May 24, 2021 – November 10, 2021 where the premium is not paid into the second year of coverage.
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