Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map. Operations updates Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the holiday, the November issue of Care Solutions News will be distributed on Thursday, Nov. 18. Postal Service delays The Unites States Postal Service (USPS) has implemented new service standards for First-Class Mail, beginning Oct. 1. This may be affecting the timing of mail from OneAmerica being
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Washington State backdating clarification
Washington State backdating clarification To clarify the last communication’s statement concerning backdating, any Washington State application received between November 1, 2021 and November 30, 2021, will not have the option to backdate. Washington State applications received on or after December 1, 2021, will once again have the option to backdate. We apologize for any confusion this may have caused. For agent inquiries contact your dedicated NGL Agent Services Team at 888.505.2332 or status@ngl-essentialltc.com. For sales questions contact the NGL Long-Term Care Sales Team at LTC@nglic.com. Washington State backdating clarification #goldencareagent #ngl
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Washington State New Business
Washington State New Business Beginning November 1, 2021, NGL will begin accepting new applications from Washington State. Due to the demand for LTC planning the Washington Cares Fund continues to generate, NGL has made the decision to place the following temporary minimums on all new Washington State applications: $3,000 annual lifetime premium – Modal equivalents – $1,560 semiannual, $810 quarterly, $263 monthly $6,000 annual 10-Year premium – Modal equivalents – $3,120 semiannual, $1,620 quarterly, $525 monthly $30,000 single premium Joint applications are subject to these minimums per application, not per applicant. Applications that do not meet the minimums listed above
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Mutual of Omaha Joins Forces with The Dodo in “Saving the Wild”
OMAHA, Neb. (Oct. 25, 2021) – “Mutual of Omaha’s Wild Kingdom” has joined forces with The Dodo, the most-viewed and engaged with animal brand globally, to bring new awareness to endangered species’ struggle for survival on our changing planet. This partnership will create an all-new digital series entitled “Saving the Wild” to tell heartwarming stories that illustrate the many challenges animals face in the wild. From a penguin who’s afraid of water to bear cubs who suffered burns in a wildfire, the stories harken back to the original “Wild Kingdom” television series while highlighting The Dodo’s modern, animal-focused storytelling. “We’re excited
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The Consumer Claims Flyer is Here!
The Consumer Claims Flyer is Here! You’ve asked for the Consumer Claims Flyer, it and now it’s here! This step-by-step flyer is a great tool to help you explain the NGL EssentialLTC claims process to your clients. It lays out eligibility for claims and the steps your clients can expect when filing for benefits. It will be available on the Agent Resource Center in the Consumer Approved Materials dropdown under the Sales & Marketing tab beginning Friday, October 29, 2021. We look forward to bringing you new materials like the Consumer Claims Flyer to help increase your business in the
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NGL EssentialLTC Underwriting Form and Flyer
Underwriting Prequalification Form Set yourself up for successful field underwriting using NGL’s Underwriting Prequalification Form. It is a great tool to gather a snapshot of your client’s health history that you can have reviewed by an underwriter. It will help give you an idea of whether or not NGL will be a good fit for this applicant from an underwriting perspective. Once your client applies, use the Consumer Underwriting Flyer to educate them on the underwriting process. It’s a great tool to show your clients “what’s next” once their application is submitted, and it helps them gather the information they’ll
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Industry News, Long-Term Care, and National Guardian Life.
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EssentialLTC, field underwriting, health prequalification, health prescreen, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, National Guardian Life, National Guardian Life Insurance Company, NGL, prequalification, prescreen, underwriting prequalification, and underwriting process.
New Sales Idea: LTCi vs. Medicare and Medicaid
Many people think that Medicare and Medicaid are synonymous with long-term care insurance. However, relying on either of these government run programs will most likely leave your clients and prospects without the level of care they need or expect. If you know the primary benefits of LTCi over Medicare and Medicaid, it can help you make the sale and help your clients make sure they’re protected now and into the future. View the Sales Idea flyer. New Sales Idea: LTCi vs. Medicare and Medicaid #goldencareagent #mutualofomaha
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Advanced Markets: More Satisfied Customers
More Satisfied Customers We all know that success in our business depends on creating satisfied customers who come back to you for more products and services, and also refer new customers to you. Wouldn’t it be nice if you had some clear advice…maybe even some assistance…on how to create those satisfied customers? Well, an unexpected source may have given you an opportunity. Although life insurance ownership has declined over the last 30 years, and customer satisfaction tends to decline once the policy is delivered, a recent study from J.D. Power and Associates shows that all of that may be changing.
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
insurance, Long-Term Care, long-term care insurance, LTC, ltc objections, LTCi, ltci objections, mutual of omaha, Mutual of Omaha Insurance Company, objections, omaha, overcoming objections, Plan Early, self-insure, and self-insuring.
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Important Washington state updates as 11/1 deadline nears
Washington state LTCi updates: Processing solution as 11/1 deadline nears Thank you for your patience as we work diligently to process the significant influx of long-term care (LTC) application volume we’ve received as a result of the Washington Cares Fund. The surge in applications has put significant strain on carriers, underwriters and the vendors who support this business across the industry. We received triple the normal number of LTC applications throughout May, June and July. And while we have made meaningful progress, there are still a significant number of applications to process. Current projections indicate that we will return to
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Update: WA long-term care application process
Update: WA long-term care application process The rapid influx of applications in the state of Washington (WA) has put significant strain on carriers, underwriters, and the vendors who support this business across the industry. When we made the decision to temporarily suspend sales of our Asset Care and Annuity Care products in Washington state on Aug. 14, we indicated we were unable to guarantee applications would be fully processed with a policy in force prior to Nov. 1, 2021. The following is the current status on pending applications for the remainder of October: On WA applications requiring medical records it
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