System Maintenance This Weekend

Beginning this Saturday evening we will be completing required system maintenance to our servers. During the maintenance window Sales Professional Access and iPipeline e-Application will be inaccessible. The planned outage will last 7:00 p.m. (CST) Saturday, August 29, 2020 through 7:00 a.m. (CST) Sunday, August 30, 2020. For consideration of additional time zones, the outage window will be: Eastern – 8:00 p.m. Saturday through 8:00 a.m. Sunday Mountain – 6:00 p.m. Saturday through 6:00 a.m. Sunday West Coast – 5:00 p.m. Saturday through 5:00 a.m. Sunday After the brief outage you will be able to access Sales Professional Access and
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

WinFlex Tip: Navigating an IUL Illustration Using the New Illustration Contents Menu

Have you spent time looking at the new IUL illustrations that were introduced in July? There were many new features, including a complete redesign to improve the look, updates to the language to make it more client-friendly, a Your Policy Highlights section that gives clients a quick overview of the key benefits, and new table layouts to make the ledgers easier to read. One enhancement that you may not have noticed is the new Table of Contents. While a Table of Contents may not seem like a ‘wow’ feature, it can definitely help you quickly navigate to where you need
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

LTC Sales Ideas

Mutual of Omaha is laser-focused on helping you understand the features that set our products apart from the competition. Be prepared to discuss these important differences with your clients by reviewing the sales ideas below: Care Coordination We include a care coordination benefit to make it easy for policyholders to develop a plan of care and access LTC services. Cash Benefit Our policies include built-in cash benefit option that gives the insured greater flexibility in how policy benefits can be used. Calendar-Day Elimination Period Our policies include a calendar-day elimination period that allows people to access benefits of their policy
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

How to Safely Conduct Business

As we shared with you earlier this year, Mutual of Omaha continues to focus on providing information and recommendations to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We are all encouraged to do our part to slow the spread of the coronavirus by social distancing, practicing good hygiene and following the CDC guidelines in the areas and states where you do business in. Below are Health and Safety guidelines to help provide a safe way to conduct business. Opt for video meetings or phone calls when possible. Avoid in-person
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustment View upcoming rate adjustments for Arkansas and Pennsylvania.   2020 September Rate Release View upcoming rate releases for Idaho, Maine, and North Carolina, effective September 1, 2020.   New Rates for Plan F Business View upcoming rate release for Michigan and North Carolina, effective September 1, 2020.   2020 Med Supp and Dental Marketing Credits Program It’s like money in the bank! It is just another great incentive Mutual of Omaha offers producers for writing Med supp and Dental business. See how you can benefit from earning Marketing Credits.   Dental: Dental Rate Adjustment and
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Portfolio Overview

The products in the Critical Advantage Portfolio; Critical Illness insurance, Cancer insurance & Heart Attack/Stroke insurance, are designed with your client’s recovery in mind. Most people know someone who has been diagnosed with one of the conditions covered by the Critical Advantage products, so your clients understand the need for this coverage. All products offer a lump-sum payment upon diagnosis that can used for any out-of-pocket expense they may have. Expenses such as high insurance deductibles, replacing lost income or travel for specialized treatment. Our Critical Advantage Portfolio offers: Flexible benefit amounts ranging from $10,000 to $100,000 Coverage for individual(s),
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Case Study: A New LTC Producer Uses Underwriting Tools to His Advantage

Don is a new long-term care insurance agent based in St. Louis. As he learns the industry and product, Don has found it useful to carry the MutualCare® Solutions Underwriting Guide as an aid while screening clients. Recently, Don was working with a 65-year-old male applying for the Custom Solution. Having already familiarized himself with the build chart before the meeting, Don knew to quote no better than Class 1 based on the client’s height and weight. However, during the prescreen Don learned of a pre-diabetes diagnosis. Unsure how to proceed, Don consulted the Underwriting Guide. Under “Diabetes” the guide
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

A Case Study: Accumulation, Protection or Both?

Income Advantage IUL can provide your clients with valuable life insurance protection. It also offers the opportunity to accumulate cash value* for future needs, such as supplementing the client’s retirement income. Teaming an Income Advantage policy up with a term life insurance policy may be an ideal solution for clients who want to plan ahead for retirement, but also have a larger temporary life insurance need. Learn more about how this works by looking at our Satisfy the Need for Accumulation and Protection flyer. It includes: A case study showing how this concept works A comparison of taking income immediately
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Contracting and Appointments – Service Level Update

At Mutual of Omaha, we remain committed to meeting the needs of our business partners, producers and customers. Recently, you may have noticed some delays in the processing of Contracts and Appointments. Several factors have impacted our services levels, including: Significant delays in receiving criminal records from counties in nearly all states which has impacted how long our background checks are taking to complete Our transition to a remote work environment which has required us to adjust our workflow management and has resulted in processing delays Higher than normal call volumes What We Are Doing: We are making several changes
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Age Restrictions Now Lifted in All States

LTC Age Restrictions Now Lifted in All States Mutual of Omaha will begin accepting LTC applications for clients age 65 and over in California, Oregon and Washington effective immediately, August 24, 2020. Reminder: Underwriters will initiate scheduling the face-to-face assessments for LTC applicants age 65 and over after medical records have been received, reviewed and considered favorable for insurability. This new process ensures we are only requesting face-to-face assessments on individuals who are indeed insurable, subject to the completed assessment. Restrictions are now lifted for all 50 states. For a complete list of effective dates, please view the Frequently Asked
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).