Great News! Automatic Bill Pay is Accessible

Beginning August 7, 2023, existing policyholders will be able to sign up for Automatic Bill Pay for all modes (monthly, quarterly, semi-annually, or annually) in various ways. For policies issued between 1987 and 2003 Policyholders can log in to Customer Access and complete their billing mode change under the “Billing” tab or Call Customer Service at 1-877-845-0872 to request mode changes For policies issued 2004 and later Policyholders can complete and return the Benefit Change Request Form and Electronic Funds Transfer Authorization along with a voided check or Call Customer Service at 1-800-921-9334 to request mode changes Please note, Automatic
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Understand Elimination Periods

Lets talk about elimination periods. Its important for clients to understand long-term care insurance ins and outs and the benefit options available to them. Helping your clients understand the different types of elimination periods is key. Explain the terms: Elimination period — The short answer is, “waiting period.” It’s how long a policyholder has to wait until their coverage goes into effect. The elimination period countdown begins once the policyholder has begun receiving LTC services. Service day elimimnation period — This means only the days when the policyholder receives covered services can go towards the elimination period. Calendar day elimination
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

California Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of April 1, 2022 and a six-month deadline of October 1, 2022. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

REMINDER: Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

New Sales Idea: Understanding Elimination Periods

It’s important for clients to understand long-term care insurance and how it can be tailored to meet a client’s specific needs. Talking about elimination periods is part of this process. Download our NEW Sales Idea to learn more!   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   New Sales Idea: Understanding Elimination Periods   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated LTC Underwriting Guide

The LTC field underwriting guide has been updated. Review the Power of Attorney change on page 48 by downloading below or order the updated guide via normal ordering channels. LTC Underwriting Guide Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766 or emailing supplies@goldecnareusa.com for updated hardcopy materials!   Updated LTC Underwriting Guide   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Marketing Materials Now Available

Updated marketing materials are now available for states with rate and benefit changes effective September 1, 2020. The details are outlined below. Impacted States: Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming   Updated Materials Product Guide MutualCare Custom Brochure MutualCare Secure Brochure Please discontinue use of old materials and order through your normal ordering channels.   Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Sales Ideas

Mutual of Omaha is laser-focused on helping you understand the features that set our products apart from the competition. Be prepared to discuss these important differences with your clients by reviewing the sales ideas below: Care Coordination We include a care coordination benefit to make it easy for policyholders to develop a plan of care and access LTC services. Cash Benefit Our policies include built-in cash benefit option that gives the insured greater flexibility in how policy benefits can be used. Calendar-Day Elimination Period Our policies include a calendar-day elimination period that allows people to access benefits of their policy
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).