Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. In reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through the
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Age Restrictions Now Lifted in All States

LTC Age Restrictions Now Lifted in All States Mutual of Omaha will begin accepting LTC applications for clients age 65 and over in California, Oregon and Washington effective immediately, August 24, 2020. Reminder: Underwriters will initiate scheduling the face-to-face assessments for LTC applicants age 65 and over after medical records have been received, reviewed and considered favorable for insurability. This new process ensures we are only requesting face-to-face assessments on individuals who are indeed insurable, subject to the completed assessment. Restrictions are now lifted for all 50 states. For a complete list of effective dates, please view the Frequently Asked
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Lifting LTC Restrictions in Ten Additional States

Lifting LTC Restrictions in Ten Additional States Effective July 20, 2020, Mutual of Omaha is pleased to announce additional states where the age restriction will be lifted for LTC applications age 65 and over. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Kentucky Maine Minnesota New Hampshire New Mexico North Carolina Ohio Pennsylvania Vermont Virginia We continue to evaluate lifting restrictions for the remaining states of California, Oregon and Washington. Until then, these states must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States

Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States Mutual of Omaha is pleased to announce we are lifting restrictions for LTC applications age 65 and over in additional states effective July 6, 2020. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Connecticut District of Columbia Illinois Massachusetts Michigan New Jersey New York Rhode Island We continue to evaluate lifting issue age restrictions for additional states. Until then, all states not identified must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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Categories: COVID-19, GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Issue Age Restriction Lifted in Select States

As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin and Wyoming. We
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated LTC Underwriting Guide

Announced in our select state age restriction lift communication, our process for face-to-face assessments has changed. Please see pages 57-58 for the detailed information:   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   Updated LTC Underwriting Guide   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Next Steps Flyer

Your client has applied for a LTCi insurance policy and you want them to be aware of what will happen next before they can be approved for coverage. Use this Next Steps Flyer to go over what to expect in the LTCi application process with your clients, including when to expect a face-to-face assessment will be scheduled.   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   Updated Next Steps Flyer   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Care Solutions LTCG Interview Auto-Order Update

Coming soon: Care Solutions LTCG interview auto-order for ALL applications As we continue to make updates and improvements that enrich both client and agent experiences with OneAmerica®, we’re excited to announce an addition to our previously launched Care Solutions LTCG interview auto-order enhancement. In March we implemented this feature for all electronic applications (eApps). Beginning on May 22, 2020, the auto-order feature will also be implemented for non-eApps. Read below for more on how this enhancement simplifies and shortens the application process for both clients and agents, no matter which application process you choose!   What you need to know
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.