Find Ways to Help LTC Claims Go Smoothly

Agents can be extremely helpful during during the claims process. Here are some recommendations for ways you can help the entire process go smoothly for your clients: Make sure you are familiar with the benefits of the policy so you can remind your clients and their families how it works and what services may be covered. This includes: A general understanding of all policy benefits A specific understanding of hospice care and respite care benefits since these are particularly stressful situations where agents typically get involved Become familiar with the claims intake process so you can help clients initiate a
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Cash and Reimbursement… The Best of Both Worlds

MutualCare® Solutions policies give your clients two options on receiving long-term care benefits – cash or reimbursement. Cash Benefit The cash benefit can be used for any services that supports the plan of care. Plus, there is no elimination period to meet before receiving the cash. Reimbursement Benefit After the elimination period is met, the reimbursement benefit allows your client to access covered long-term care services, reimbursed up to the selected amount each month. Best of all, your clients have the flexibility to switch between the cash or reimbursement benefit at any time. For more details on the MutualCare® Solutions
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).