LTCG Juneteenth Office Closing

Mutual of Omaha’s new business application processing vendor, LTCG, will be closed on Monday, June 20, 2022, in observance of the Juneteenth holiday. This closure includes the customer service department. Applications can still be submitted as normal and will be processed once the office reopens again on Tuesday, June 21, 2022, at 7:00 a.m. CT. Long-Term Care Customer Service Contact Information Phone Number: 1-877-894-2478 Hours of Operation: Monday – Fridays, 7 a.m. to 5 p.m. CT   If you have any questions, please reach out to your usual Mutual of Omaha contact.   LTCG Juneteenth Office Closing   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Now on LinkedIn: Mutual of Omaha Brokerage Sales Team!

We are very excited to announce the expansion of our social media presence to now include LinkedIn! Social media is an important facet in running your business and interacting with your clients. We value your commitment to maintaining a presence with your business on these platforms and want to provide you with top-notch content for the platforms you and your audience use the most. LinkedIn is the social media platform that understands the value of building professional relationships. The purpose behind the content we create and share on our Brokerage Sales Team LinkedIn profile is to help brokers continue to
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Contracting Forms for Mutual of Omaha

Mutual of Omaha Producer Services Department has made the decision to change our background check vendor to Business Information Group, Inc. Updates have been made to our contracts as well as to the Fair Credit Reporting Act (FCRA). Please note, this is not a version change, this is a change that reflects the new background vendor, as well as requirements shown here: Contract Information and Signature Form – Producer Information Section 1 Middle Name Required – if not applicable, a check box has been added to the producer information name section We encourage the producer to complete this as it
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Way to Connect to Okta to Update Your Authentication Methods

Mutual of Omaha has modernized the way producers and marketers securely access our network and applications by implementing a new platform called Okta. Once you have successfully created an account in Okta, you can set up or update multi-factor authentication methods (MFA) through your Sales Professional Access (SPA) account. We have made it easier to update or add additional MFA methods by adding a link directly to your Okta MFA settings, on your SPA Profile page (https://login.mutualofomaha.com/enduser/settings). Click here to see step-by-step screen shot instructions. If you have further questions, please contact the service desk at 800-847-9785.   New Way
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Contact Information Section on SPA

You can now easily find Mutual of Omaha contact information on Sales Professional Access (SPA). Go to the Sales & Marketing tab and under the Connect section, select product type and you will find an easy-to-navigate page with all the contacts you need in one spot.   New Contact Information Section on SPA   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Reminders for Adding Authorized Users on Sales Professional Access

Recently, Mutual of Omaha modernized the way producers and marketers securely access our network and applications by implementing a new platform called Okta. In addition to providing instruction on how to set up Okta, we also provided instruction on adding authorized users to your Sales Professional Access (SPA) account. Because Mutual of Omaha has seen an increase in authorized user requests, we wanted to communicate some reminders, as well as provide a time service estimate, for these requests. If you missed the instructions on how to add an authorized user, click here. Reminders: Once a request to add an authorized
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Okta Registration for SPA Reminder

Final Reminder: Effective February 24, 2022, Mutual of Omaha is modernizing the way producers and marketers securely access our network and applications by implementing a new platform called Okta. We encourage you to register for Okta immediately, to avoid business disruption. NOTE: SPA login credentials cannot be shared. This change impacts the agent portal, Sales Professional Access (SPA). Before registering for Okta, make sure your contact information on SPA is current. The contact information on file will be used for authentication. If you are unsure of your contact information on file, click here for instructions on how to check or
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

SPA Okta Registration Required

The final registration deadline for Okta is extended to February 24, 2022. We encourage you to register for Okta immediately, to avoid business disruption. Okta is a two-factor authentication process. SPA login credentials cannot be shared. Before registering for Okta make sure your contact information on SPA is current. The contact information on file will be used for authentication. Step 1: Verify Contact Information on SPA Log on to Sales Professional Access (www.mutualofomaha.com/broker) In the upper right-hand corner, select the image of the person Select “Profile” Review your information Update as needed your email address, mailing addresses and/or phone numbers
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Okta Verification System

Effective February 24, 2022, Mutual of Omaha is modernizing the way producers and marketers securely access our network and applications by implementing a new platform called Okta. In order to prepare for this change, you must register prior to the transition. This change impacts the agent portal, Sales Professional Access (SPA). IMPORTANT: To register, go to https://login.mutualofomaha.com and follow the prompts. Review the Okta procedure document for more information. After migration you will need to use your username and not your email address to authenticate to these applications. If you do not know your username, you can see it by
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

REMINDER: New EFT Direct Deposit Requirements

Effective February 1, 2022, Mutual of Omaha will require an electronic deposit for all commission payments. Enrolling in EFT will get you paid in a more timely, secure, and convenient manner with no checks needing to be deposited. Once compensation totals more than $25, we will send an electronic payment directly to the bank that is in your profile on Sales Professional Access. Failure to enroll in EFT will result in your commissions being delayed and will be paid annually in January following the end of a calendar year. Please add or update your electronic deposit information by January 31,
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).