Customer Access Transitioning to Okta Login

April 3, 2023 | by | Comments Off on Customer Access Transitioning to Okta Login

Mutual of Omaha is committed to keeping your customers’ information safe. We will be transitioning the Customer Access login screen to utilize Okta technology. When your customers access Customer Access, they will be asked to log in with their username instead of email address. In addition, the log in screen will also look different, but your customers will still have the same 24/7 online access to their information. Beginning April 19, 2023, your customers will be required to change their password on Customer Access. To assist in the transition, your customers will be receiving 3 separate emails, throughout the transition
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: administrative, consumer, consumer portal, consumer-access, customer portal, Customer Service, insurance, mutual of omaha, Mutual of Omaha Insurance Company, Okta, omaha, self-service, United of Omaha, and United World.

Reminders for Adding Authorized Users on Sales Professional Access

March 16, 2022 | by | Comments Off on Reminders for Adding Authorized Users on Sales Professional Access

Recently, Mutual of Omaha modernized the way producers and marketers securely access our network and applications by implementing a new platform called Okta. In addition to providing instruction on how to set up Okta, we also provided instruction on adding authorized users to your Sales Professional Access (SPA) account. Because Mutual of Omaha has seen an increase in authorized user requests, we wanted to communicate some reminders, as well as provide a time service estimate, for these requests. If you missed the instructions on how to add an authorized user, click here. Reminders: Once a request to add an authorized
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: Agent Service, agent support, authentication, e-App, e-Application, electronic application, electronic applications, insurance, multi-factor, multi-factor authentication, mutual of omaha, Mutual of Omaha Insurance Company, Okta, omaha, sales professional access, SPA, United of Omaha, and United World.