System Issue: Cancelation requests through SureBridge Self-Service Tool not processed

We recently identified a system issue with the SureBridge Self-Service tool (myportal.surebridgeinsurance.com) that prevented policy cancelation requests made through the portal from being processed between Nov. 23, 2022 and Jan. 7, 2023. This issue is isolated to cancelation requests only and updates have been made to correct the issue. The tool should be working as expected again. The policies affected are being identified and will be processed accordingly. Any refunds that may be due could take up to 10 days to be processed. This email is for information purposes only and requires no action by the agent. If you have
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Categories: Dental, Industry News, and SureBridge.

Premium change for SureBridge branded Prime DVH

Premium change for SureBridge branded Prime DVH After nearly three years of success in the Dental-Vision-Hearing market, the time has come to adjust pricing on The Chesapeake Life Insurance Company Prime DVH product. This premium change will better position the product against rising costs and help ensure its continued success in the DVH space. Effective January 6, 2023, rates for the SureBridge branded Prime DVH plan will be adjusted for new business and existing policies that have been in force for more than 12 months in the states of CO, IA, MS, NC, TN. Even with this upcoming adjustment, we
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Categories: Dental, Industry News, and SureBridge.

Do current clients turning 65 need a new senior plan?

Understanding SureBridge branded “senior” products During the Annual Enrollment Period, you could be meeting with clients who have turned 65 and are now entering a new stage of life–Medicare eligibility. You may wonder if this means they need to have their SureBridge supplemental products re-written to the “senior” version. We have great, time-saving news for you: there is no need to rewrite! Many of The Chesapeake Life Insurance Company (CLICO) products, offered on the SureBridge brand, are designed for customers of nearly all ages. Once written to a CancerWise Plus, HeartWise, HospitalWise or Prime DVH plan, even as your customer
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Categories: Dental, Industry News, and SureBridge.

SureBridge Supplemental Product Incentive for Q4 2022

SureBridge Supplemental Product Incentive October 1, 2022 – December 31, 2022 Now is the time to build growth and gain momentum going into 2023! Present your clients with a variety of SureBridge branded supplemental products designed to help them close coverage gaps and round-out their overall health coverage. When you do, you could earn $25 in addition to your commissions for every eligible plan issued! Earn $25 for every eligible SureBridge supplemental product underwritten by The Chesapeake Life Insurance Company, when you submit eligible applications between Oct. 1, 2022 – Dec. 31, 2022, and meet your baseline of 5 qualifying
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Categories: Dental, Industry News, and SureBridge.