Upcoming Changes to Sales Support

Mutual of Omaha is committed to providing you with effective resources and services that makes us easy to do business with. As a result of your feedback and to serve you better, we will be implementing some changes to the prompts on our Sales Support toll free phone line (1-800-693-6083). The new prompts will allow you to select the product, service or department you are calling in for and route you directly to the correct representative that can help. During the next few weeks, we will be slowly transitioning all incoming calls to the new prompts. In the interim, you
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Fitch Ratings affirms Securian Financial’s AA rating and stable outlook

Cites our extremely strong capitalization, very strong investment asset and risk profile, and diverse earnings profile On Friday, May 8, 2020, Fitch Ratings affirmed the insurance financial strength rating for Securian Financial at AA (Very Strong) and maintained our Stable outlook. The AA (Very Strong) rating is Fitch’s third highest of 19 ratings. The rating and outlook apply to Securian Financial affiliates Minnesota Life Insurance Company and Securian Life Insurance Company. Major rating agencies are reevaluating insurance companies due to the impact of the COVID-19 pandemic. This announcement follows Fitch’s recent decision to revise their Rating Outlook on the U.S.
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Categories: Industry News, Life Insurance, and Securian.

Getting Started with SPA

Sales Professional Access, or SPA, is our agent portal. Here you can find reporting, case status, download forms and marketing materials – plus so much more! We created a new guide to help you get started if you are a new agent. It’s also a great resource if you need a refresher on what resources are available on SPA. The guide takes you from registration to reporting – and everything in between. Download your guide today and take a tour of SPA.   Getting Started with SPA   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

TLE e-Application Training and Helpful Hints

Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Accelerate Your Business

Our Accelerated Underwriting program can speed up the underwriting process for your clients if they fit the program requirements. It’s an easy process that could provide an underwriting decision in 48-72 hours! Recently the program got even better: We made the program available for Income Advantage IUL and Life Protection Advantage IUL in addition to Term Life Answers. We increased the maximum face amount from $1 million to $2 million. Here are the basic program requirements: Application: Speed eTicket (Drop Ticket) Issue Ages: 18-55 Face Amounts: $100,000 – $2,000,000 Products Available: Term Life Answers (10-, 15-, 20- and 30- year),
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Important Life Underwriting Update

Throughout the rapidly evolving pandemic, Mutual of Omaha has been continuously evaluating our underwriting and new business practices to support business continuity, deliver a consistently high level of service, and maintain our financial strength. As a result, effective Wednesday, April 15, 2020, we are implementing the following temporary changes to our life insurance underwriting guidelines. These changes apply to all fully-underwritten life insurance cases that are not already approved or issued. This includes any newly submitted and pending in-house cases, whether formal or informal. Postponements Due to International Travel All fully-underwritten life insurance cases where the proposed insured has plans
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Email Address on Submitted Applications

This is a reminder to please fill-out your client’s applications completely before submitting for all Mutual of Omaha products. This includes capturing the customer’s email address. We encourage you to use an e-App if it is available for your products. e-Apps are an easy and fast way to submit business and have a field for email address. Most paper applications also have a field for an email address so if you prefer to use a paper application, please make sure you are including the client’s email address if applicable. Thank you for your business.   Email Address on Submitted Applications
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

IUL Express Keeps Getting Faster – For Apps and Illustrations

In November, we introduced our new IUL Express product. This product took IUL products into the fast lane by using a simplified-issue process. We provided new videos showing how DocuSign can speed up the application process in the current environment. And this week, we are unveiling new changes that result in your IUL Express illustrations running even faster. Applications: In the past few weeks, we began allowing the submission of IUL Express paper applications electronically using one of our accepted electronic signature methods and our paper application submission via email process. This process has a substantial impact on how quickly
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Automated Underwriting – Our Instant Decision Solution

The application process for our Term Life Express and Living Promise Whole Life Insurance products is simple – no medical exam and only a few health questions. But did you know when you complete the application using our e-Application you will receive an instant underwriting decision? Automated Underwriting, our instant decision solution, provides you an underwriting decision in minutes, if not seconds, while you are completing the application with your client. New to our e-Applications? Check our our producer training videos below. You can select just the chapters that you need assistance on, or if you are brand new, watch
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Life Underwriting Updates: Accelerated Underwriting and Statements of Good Health

As Mutual of Omaha carefully reviews our underwriting processes and procedures, which continue to evolve during this current situation, we would like to announce the following changes for Life Underwriting effective immediately. Accelerated Underwriting Program We are increasing the maximum face amount limit to $2 million. Qualifications Requirements: Issue Ages 18-55 Face Amounts: $100,000 – $2,000,000 Available Products: Term Life Answers 10-, 15-, 20- and 30-years, Income Advantage IUL and Life Protection Advantage IUL Speed eTicket (Drop Ticket) process only Use Speed eTicket, our easy drop ticket process to take advantage of this program. Simply submit a drop ticket via
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).