Simplified Issue Life: Weekly Time Service Update (6/7)

From the Desk of Marty Johnson Simplified Issue Life: Weekly Time Service Update Mutual of Omaha is pleased to announce our Simplified Issue Life Underwriting team has returned to normal time service levels! Thank you for your business, continued support, and patience as we worked to process your business. Our normal time service levels are listed below. Please note, business days do NOT include weekends. New business is reviewed within 1 business day from receipt Policies are issued on average 1-5 days after application review, depending on requirements needed Pending requirements are reviewed within 1-2 business days Post issue requests
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

LTC Transition Rules and Best Practices

From the Desk of Corri Campbell Last Tuesday, we sent a communication outlining the transition rules, implementation dates and benefit option changes to the MutualCare Solutions Portfolio for the states of Delaware, Florida, North Dakota and South Dakota. I wanted to personally follow up reiterating how important it is to take note of our transition rules as they were outlined: Old applications signed after May 31, 2021, will not be accepted. Old applications signed by May 31, 2021, but received by Mutual of Omaha after June 11, 2021, will not be accepted. In both scenarios, new applications will be required,
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update (5/21)

From the Desk of Marty Johnson Simplified Issue Life: Weekly Time Service Update Thank you for your continued support and patience as we work diligently to return to normal time service levels. We continue to increase our staff and work overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible. Our current time service levels are listed below. Please note, business days do NOT include weekends. Most of the new business reviews are being handled within 2 business days Policies are issued on average 1-5 days after application review, depending on requirements needed
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update (5/14)

From the Desk of Marty Johnson Simplified Issue Life: Weekly Time Service Update Thank you for your continued support and patience as we work diligently to return to normal time service levels. We continue to increase our staff and work overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible. Our current time service levels are listed below. Please note, business days do NOT include weekends. Most of the new business reviews are being handled within 3 business days Policies are issued on average 1-5 days after application review, depending on requirements needed
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update (4/8)

From the Desk of Marty Johnson We want to thank you for the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to the unprecedented volume of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible. As we work toward returning to expected service levels, we are committed to keeping you updated on our service times. Our current time service
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update

From the Desk of Marty Johnson Mutual of Omaha would like to thank you for your business! We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to the unprecedented volume of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. However, we remain committed to providing you the quality service you have come to expect. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as quickly as
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Simplified Issue Life: Weekly Time Service Update

From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. However, we remain committed to providing you the quality service you have come to expect. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Express Time Service Update

From the Desk of Marty Johnson Recently I informed you we were experiencing processing delays for Simplified Issue business. At this time, we continue to receive unprecedented volumes of new business, which is leading to extended service levels. I want to reiterate; we remain committed to providing the quality service you have come to expect. We are addressing this issue by increasing our staff, and reallocating internal resources where applicable to assist. Additionally, our underwriting team continues to work extra time on nights and weekends to ensure your business is handled as quickly as possible. We continue to focus on
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Simplified Issue Time Service Update

From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. We remain committed to providing the quality service you have come to expect. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. In response, we have underwriters working overtime, nights and weekends to make sure your business is handled properly, and as quickly as possible. We understand reviewing
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

iPipeline e-App Browser Update

We have been working with iPipeline to fix security issues caused by a recent Apple operating system update. We are excited to share that you can now resume using Safari as one of the preferred browsers for iPipeline e-Applications. We appreciate your patience and flexibility while we addressed this issue. As a reminder, please keep the browser requirements below in mind when submitting an e-Application. Only use the preferred browsers below. Please note, Internet Explorer is not a preferred browser. Chrome Safari Firefox Edge Make sure you’re always using the most recent version of a preferred browser. If you aren’t,
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).