Important Updates from Customer Service

At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
Read More

Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Underwriting Materials Updated for New Term Conversion Guidelines

On March 18th we announced changes to our term conversion rules on our Term Life Answers fully-underwritten term insurance product. Our new Underwriting Guidelines booklet has been updated with the new term conversion guidelines and is available for ordering through your normal supply channels. And our newly updated Term Conversion Guidelines flyer also gives guidance for both of our term products, Term Life Answers and Term Life Express, regarding: The term conversion periods The conversion products available The compensation paid on conversions If you have any questions about our term products or their conversion privileges, please contact Mutual of Omaha’s
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Term Life Answers Pricing Changes

It’s important that we continually review our product portfolio and make decisions that are in the long-term best interest of our policyholders and our distribution partners. Effective April 1, 2020, we will be updating our Term Life Answers (TLA) product pricing for new issue policies. Our TLA product continues to provide clients with value and we will continue to offer these competitive product features: Age Last Birthday Underwriting FIT Underwriting Credit Program Accelerated Underwriting Program Flyer (for drop ticket applications only) Conversion Priviledges No-Cost Waiver of Premium for Unemployment Rider In addition to the product features above, effective April 1,
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Upcoming Rate Changes for Life Products

We are announcing upcoming changes to our participation rates, cap rates and fixed account rates on our life products. These rate decreases come as a result of the current rate environment and the increased market volatility, which causes an increase in options costs. Effective April 1, 2020, we will be lowering the fixed crediting rate on Income Advantage IUL, Life Protection Advantage IUL, IUL Express and AccumUL Answers. Effective May 10, 2020, we will be making changes to our participation rates and cap rates on our Income Advantage IUL and Life Protection Advantage IUL products. Fixed Crediting Rate Changes Effective
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

How to Safely Conduct Business

As we shared with you on March 16, 2020, Mutual of Omaha is practicing social distancing to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We encourage you to also do your part to slow the spread of the coronavirus. You’re likely rethinking how you can keep yourself and others safe in a business that’s built on relationships with people and, most often, face-to-face interactions. Mutual of Omaha is offering suggestions on how to continue your business in today’s environment while keeping both you and your clients safe and healthy.
Read More

Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Anti-Money Laundering (AML) Refresher Training

As REQUIRED by federal regulation, all producers writing permanent life or annuity products must complete the Anti-Money Laundering (AML) training. Each producer that completed AML training prior to January 1, 2020 is required to complete AML renewal training by June 30, 2020. The renewal course is titled “Money Laundering and Cybercrime – Anti-Money Laundering for Insurance Review” will automatically be assigned by LIMRA and takes approximately 30 minutes to complete. Mutual of Omaha has contracted LIMRA to provide anti-money laundering training at no cost to you. Once you’ve completed the course, LIMRA will automatically send Mutual of Omaha a notification.
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Securian answers Minnesota nurses’ call for masks in a big way

Nicole Hansen with Securian Financial and Rick Fuentes with the Minnesota Nurses Association load up a dolly with cases of protective masks at the MNA offices at 345 Randolph Ave. in St. Paul on Saturday, March 21, 2020. Securian had stockpiled protective masks in a warehouse in case of emergency. (John Autey / Pioneer Press)   The Minnesota Nurses Association began its protective-mask donation drive with a bang on Saturday. Securian Financial in St. Paul donated 20,200 masks to help fill the “drastic” shortage health care workers say they face in the fight against the COVID-19 pandemic. “We are all
Read More

Categories: COVID-19, Industry News, Life Insurance, and Securian.

Updates to Term Life Answers Conversion Language

Effective April 1, 2020, we will be updating the conversion language for our Term Life Answers policies. Conversion Period The conversion period allowed will be as follows: 10-year Term: – For issue ages 18-72: The earlier of 10 years or age 75 – For issue ages 73+: During the first 2 policy years only 15-year Term: – The earlier of 15 years or age 75 20-year Term: – The earlier of 20 years or age 75 30-year Term: – During the first 20 policy years only   Conversion Product Beginning April 1, 2020, the language in the Term Life Answers
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

We’re Open for Business – You Can Be Too

Our e-Application and email signature method give you the ability to complete applications for your clients, without having to meet face to face. Below you can find all the information you need to get started with an e-App today. New to using the e-App? Make sure you watch our training videos. They walk you through completing an e-App step by step. Products Available on e-App Term Life Answers and Fully-Underwritten IUL – See the Speed eTicket Flyer for details (For IUL, submit your application as if you were submitting a Term Life Answers drop-ticket application. In the Special Requests section
Read More

Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).