Over the past several years Mutual of Omaha has made a number of enhancements to our customer-facing systems. In doing so, we’ve increased the number of email notifications sent to our customers who have an email address on file. Please encourage customers to provide an email address so they can receive important policy-related communications, including: Payment notification emails: Upcoming automatic deduction Upcoming payment due (if receiving paper billing statements) Payment past due email Payment returned notification (i.e. insufficient funds) New Medicare Supplement Explanations of Benefits available Proxy voting information (Mutual of Omaha customers only; does not pertain to United of
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Encourage Customers to Update Their Email on Customer Access
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