From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. However, we remain committed to providing you the quality service you have come to expect. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as
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From the Desk of Marty Johnson Recently I informed you we were experiencing processing delays for Simplified Issue business. At this time, we continue to receive unprecedented volumes of new business, which is leading to extended service levels. I want to reiterate; we remain committed to providing the quality service you have come to expect. We are addressing this issue by increasing our staff, and reallocating internal resources where applicable to assist. Additionally, our underwriting team continues to work extra time on nights and weekends to ensure your business is handled as quickly as possible. We continue to focus on
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