Beginning this Saturday evening we will be completing required system maintenance to our servers. During the maintenance window Sales Professional Access and iPipeline e-Application will be inaccessible. The planned outage will last 7:00 p.m. (CST) Saturday, August 15, 2020 through 7:00 a.m. (CST) Sunday, August 16, 2020. For consideration of additional time zones, the outage window will be: Eastern – 8:00 p.m. Saturday through 8:00 a.m. Sunday Mountain – 6:00 p.m. Saturday through 6:00 a.m. Sunday West Coast – 5:00 p.m. Saturday through 5:00 a.m. Sunday After the brief outage you will be able to access Sales Professional Access and
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You Can Avoid LTCi Application Pitfalls
Did You Know? You can avoid these LTCi application pitfalls It’s a jungle out there. There’s a lot for you to remember, and LTCi is a complicated product. And you certainly don’t want to get through the sales process only to have the application declined, postponed, or withdrawn. Mutual of Omaha’s underwriting team offers these tips to help you avoid LTCi application pitfalls: If clients haven’t had a physical and lab work in the past 2 years, there’s no way to know if they’re healthy. Mutual of Omaha will not be able to insure someone who has not met this
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Watch GTL’s Straight Through Processing in Action
Access GTL Policies within Seconds of Approval! Instantly Issue your Hospital Indemnity policies and get paid quicker with GTL’s online submission platforms! Whether your client meetings are virtual or in-person, GTL’s Straight Through Processing will help instantly deliver your policies online. Watch our short video to see it in action! Watch the Video Visit the Agent Portal Watch GTL’s Straight Through Processing in Action #goldencareagent #gtl
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NGL’s E-APP Is Now Available In California
E-APP now available in California The option to submit applications in California using the E-APP feature is now available, as of July 17. Watch this brief demo on how to easily submit a NGL EssentialLTC long term care application electronically with our E-APP or Upload Documents page. Benefits of using E-APP Safely conduct business from your home. Work with clients nationwide. Share your screen with clients. Efficient and faster application processing. Click here to login to the Agent Resource Center and submit new business. #goldencareagent #ngl
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iPipeline e-App Browser Update
We have been working with iPipeline to fix security issues caused by a recent Apple operating system update. We are excited to share that you can now resume using Safari as one of the preferred browsers for iPipeline e-Applications. We appreciate your patience and flexibility while we addressed this issue. As a reminder, please keep the browser requirements below in mind when submitting an e-Application. Only use the preferred browsers below. Please note, Internet Explorer is not a preferred browser. Chrome Safari Firefox Edge Make sure you’re always using the most recent version of a preferred browser. If you aren’t,
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Update to GTL’s Agent Portal Voice Verification
You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal View Voice Verification FAQs Update to GTL’s Agent Portal
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Use the Critical Advantage Portfolio e-Application
The e-Application streamlines the application process, so your clients get coverage faster and you get paid sooner. Built with ease-of-use in mind. The most accurate way to submit business for Critical Illness, Cancer and Heart Attack and Stroke products is by using the e-Application. Take a look at these features: Allows you to quote a premium and complete an application at the same time You’re always using correct forms and your applications are completed in good order Provides a paperless “green” experience Simple e-signature process Auto-save functionality A dashboard shows all applications in process Take a look at the Critical
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New Partnership policy states and updated marketing materials
Partnership exchange mailing in Illinois Following the Partnership policy approval in Illinois in 2019, we are happy to announce that the exchange of eligible National Guardian Life Insurance Company (NGL) EssentialLTC policies issued in Illinois began on May 26, 2020. Click here for more information. Updated marketing materials Newly updated marketing materials are now available and ready for you to download from the Agent Resource Center. We will continue to share materials as new ones are created or existing ones are updated with the new NGL logo. Updated documents available: Agent Guide – Information about commissions, underwriting, agent licensing, HIPAA,
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TLE e-Application Training and Helpful Hints
Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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Submit your LTC applications and watch demo
Submit your long term care applications Your business is important to us and we want to make sure you have the tools needed to serve your community. We continue to accept NGL EssentialLTC long term care applications up to the nearest age 79. Items to keep in mind: Applications will not be closed or rejected based on age. Depending on the state you are in and if you are experiencing a stay-at-home order, it might take a little longer than usual for the face-to-face interview. We are making every effort to complete the scheduled exams for applicants who are currently
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