The Next Steps After Submitting the Application

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

The Next Steps After Submitting the Application

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC COVID-19 Underwriting Guidelines Update

From the Desk of Allen Gregoire Mutual of Omaha has been closely monitoring our new business and underwriting practices since the beginning of the COVID-19 pandemic, periodically making business decisions regarding our underwriting guidelines. We are pleased to announce that we are updating our long-term care insurance guidelines effective immediately. The following updates apply to all submitted and pending in-house LTCi cases: If the proposed insured, or any member of their household, has come into close contact with anyone known to the insured to have tested positive for COVID-19 and is asymptomatic, there is no required waiting period if the
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Find Ways to Help LTC Claims Go Smoothly

Agents can be extremely helpful during during the claims process. Here are some recommendations for ways you can help the entire process go smoothly for your clients: Make sure you are familiar with the benefits of the policy so you can remind your clients and their families how it works and what services may be covered. This includes: A general understanding of all policy benefits A specific understanding of hospice care and respite care benefits since these are particularly stressful situations where agents typically get involved Become familiar with the claims intake process so you can help clients initiate a
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Tom Randall’s Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
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Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Tom Randall’s Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
Read More

Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
Read More

Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha is pleased to announce the long-term care back-office data entry of applications has returned to normal processing times. Applications and all case status updates are now visible on Sales Professional Access (SPA), including application received date. Note: Due to the ongoing influx of business, telephone interview availability is limited. Currently, interviews are being schedule 2-3 weeks out from when requested by underwriting. We encourage you and your agents to check SPA to review your case status updates as our teams work diligently to process your LTCi cases as quickly as possible.
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).