Find Ways to Help LTC Claims Go Smoothly

Agents can be extremely helpful during during the claims process. Here are some recommendations for ways you can help the entire process go smoothly for your clients: Make sure you are familiar with the benefits of the policy so you can remind your clients and their families how it works and what services may be covered. This includes: A general understanding of all policy benefits A specific understanding of hospice care and respite care benefits since these are particularly stressful situations where agents typically get involved Become familiar with the claims intake process so you can help clients initiate a
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Tom Randall’s Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
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Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Tom Randall’s Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
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Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Call to Action: Start the Long-Term Care conversation NOW!

From the Desk of Tom Randall Regardless of Which State They Live In…  the WA Cares Fund Program MATTERS to Your Clients! It’s Very Important You Understand the New Washington Cares Fund Program. Here’s why, and what you need to tell your clients and prospects! Effective 1/1/22, Washington workers will pay an EXTRA tax of $0.58 per every $100 of earnings… with NO Maximum Limit! If you make $100,000, you would owe an EXTRA $580 tax/year… Even at $50,000, that’s an EXTRA $290 tax/year Worked harder? If you’re at $500,000, that’s an EXTRA $2900/year! For that EXTRA $290 – $2900 tax/year,
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Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha is pleased to announce the long-term care back-office data entry of applications has returned to normal processing times. Applications and all case status updates are now visible on Sales Professional Access (SPA), including application received date. Note: Due to the ongoing influx of business, telephone interview availability is limited. Currently, interviews are being schedule 2-3 weeks out from when requested by underwriting. We encourage you and your agents to check SPA to review your case status updates as our teams work diligently to process your LTCi cases as quickly as possible.
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently your case status appearing on Sales Professional Access (SPA). Our teams are working diligently to process LTCi cases as quickly as possible; however, until they are entered into our system, we are unable to confirm the application received date. We encourage you to check the website for updates rather than calling
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated MutualCare® Solutions Product Guide

The MutualCare® Solutions Product Guide has been updated to offer clarification on several items, including: Page 19, General Guidelines: Added subsequent applications to page under “Watch the Date.” Page 33, Long-Term Care Training: Updated copy language. Page 37, Care Coordination Services: Updated copy language. The new guide is now available. Please discontinue use of old versions and order new through normal ordering channels.   Updated MutualCare® Solutions Product Guide   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).