Case Study: Why Clients Get Issued “Other Than Applied”

Camila, a 63-year-old woman in Arizona, applied for MutualCare® Custom Solution. She was quoted Select; however, after underwriting review, a Class I rate was offered. How did this happen? During the application process, Camila hadn’t told her agent about a stroke she had 3 years ago, and it was discovered when the underwriter reviewed her medical records. This stroke history changed Camila’s rate class, and upon discovery the underwriter emailed the agent regarding the rate class change and encouraged the agent to call and discuss options with the client. The agent discussed the rate class change with the client and
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Ideas for Critical Advantage Portfolio

If you need some help selling Critical Illness insurance, Cancer insurance or Heart Attack/Stroke insurance, check out our sales ideas on Sales Professional Access (SPA). On the Critical Advantage sales tools page, you can find helpful sales ideas: Cross-selling Cancer insurance to your Med Sup clients Filling Coverage Gaps Built-in Return of Premium on Critical Illness insurance High Deductible Health Insurance and more. Visit the Critical Advantage sales tools page on Sales Professional Access for more information.   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   Sales Ideas
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Understanding your Exposure with Telephone Solicitations

Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for – MI, MN, MO, and OR.   One Company/One State – KS and NM Effective August 1, 2020, only applications underwritten by Omaha Insurance Company will be accepted for Kansas and New Mexico new Medicare supplement business.   Medicare Solutions Product Portfolio Offerings Mutual offers a suite of products designed to meet the needs of your Medicare aged clients. Learn more.   Value-Added Benefits Give your clients more value when they purchase a Mutual of Omaha or its affiliates Medicare supplement policy.   New Mutual of Omaha Medicare Supplement Plans
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Improved Sales Support Service Line

As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
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Categories: Critical Illness, Dental, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

A New Look for All of Your IUL Illustrations

Beginning July 1, 2020, we are enhancing our fully-underwritten IUL illustrations in design, functionality and speed. These improvements to our Income Advantage IUL and Life Protection Advantage IUL illustrations in WinFlex Web reinforce our commitment to delivering high quality, simple, transparent products to the IUL marketplace. The Look The new illustrations use a cleaner design that complements the Mutual of Omaha brand. The tables have been redesigned to make them easier to read. Plus, by using a combination of landscape and portrait pages, we are now able to fit all of the values you need on each page. The Functionality
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

View our New Cost of Care Resources

It’s no secret — the cost for various long-term care services goes up every year. With no end in sight, how can your clients afford not to have long-term care insurance. Cost of Care Calculator — Search for long-term care care costs by state and view what those costs might look like five, 10 or 20 years in the future. View Calculator → Cost of Care Study Brochure — This brochure provides an easy-to-read chart of how much long-term care services cost by state. View Brochure → NEW Cost of Care Sales Idea — This flyer helps explain misconceptions clients
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Using the LTC e-Application

Time is money. Save both by completing and submitting long-term care insurance applications online. The e-App is fast and convenient. Best of all, it ensures everything is complete in its entirety before the application is submitted. That helps to eliminate unnecessary delays so policies can be issued quickly. Still haven’t tried it? Here are the tools to get you started: > LTC e-App Quick Start Guide > LTC e-App Training Video > LTC e-App FAQ Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required).
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Your Clients Save More on Premiums

All premium rates on products in the Critical Advantage℠ Portfolio are competitive. You can give your clients more value for less money when selling Cancer, Heart Attack & Stroke and Critical Illness products. That’s why you should know the rates continue to be competitive after a 20% rate cut in 2018. Take a look at the chart below to see how our Cancer premiums compare to a competitor. Age Mutual of Omaha Premium Competitor Premium 35 $17.25 $22.49 45 $29.48 $37.51 55 $46.75 $63.01 65 $68.35 $96.01   This example is a Cancer policy with a $30,000 benefit amount and
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Products Designed to Supplement Income

Almost everyone knows someone who has been diagnosed with one of the illnesses covered under the Critical Advantage portfolio, which makes it a great addition to your clients overall financial plan. All products in the portfolio pay a lump-sum benefit upon diagnosis of a covered condition, and the check is sent directly to the policyholder, not the healthcare provider. This money can be used anyway they choose such as replacing lost income, travel expenses and ongoing living expenses. And with the addition of optional riders, your clients can get the maximum value from their policy. Discover additional ways to fill
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).