From the Desk of Marty Johnson Throughout the rapidly evolving pandemic, Mutual of Omaha has been continuously evaluating our underwriting and new business practices to support business continuity, deliver a consistently high level of service, and maintain our financial strength. As a result, effective Thursday, April 16, 2020, we are implementing a temporary change. We will not be accepting LTC applications for individuals age 65 and older. All LTC cases not already approved or issued will be postponed and processed as an incomplete application. We will continue to prequalify applicants 64 and younger. The prequalification will be good for 60
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Genworth: Coronavirus (COVID-19) Preparedness
We are committed to protecting our associates and their families, as well as being there when our policyholders and customers need us the most. In response to the coronavirus (COVID-19) outbreak, we have implemented a plan to help reduce the risk of exposure and transmission among our employees and allow us to continue to provide service to our policyholders and customers. This includes several changes to our corporate policies. Work. All employees strongly encouraged to work from home Travel Guidelines. Restricted employee travel and company visitors Technology. Equipped employees with tools and technology to work remotely from home. Business Continuity.
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COVID-19, Genworth, Industry News, and Long-Term Care.
Coronavirus, COVID-19, DOI, Genworth, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, pandemic, policyholder, and virus.
Coronavirus, COVID-19, DOI, Genworth, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, pandemic, policyholder, and virus.
LTC Marketing Program Has Been Discontinued
Apr. 2020 LTC Marketing Program Has Been Discontinued Our LTC Marketing Credits program has been discontinued effective March 31st. We’re exploring new ways to recognize our top producers and incentivize sales success. For now, here’s what’s important to know about the discontinuation. How to Redeem Your Credits: Must submit for reimbursement on or before April 15, 2020 Submit your paid invoice or receipt along with the LTC Marketing Credits Reimbursement Form to Jackie.Cooper@mutualofomaha.com All reimbursements are done via direct deposit Complete your one-time ACH direct deposit form here. If you have questions, please contact your GoldenCare Regional Director by calling
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Exciting new look from NGL
Exciting new look from NGL We hope that you are all staying healthy and we thank you for your continued support. As we all navigate this uncertain time, we wanted to provide some positive news and are excited to share our new logo with all of you! Please click on the image below for the reveal. NGL has utilized the “tree of life” logo since 1965 when it was originally created. It has been a strong logo, however with NGL’s renewed purpose and focus, a modern brand that resonated with partners and policyholders was created. “Testing several logos and selecting
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Grace period extended for policyholders
March 31, 2020 By NGL Nothing about the last few weeks has been normal. We have all been impacted by the recent events centered around the coronavirus (COVID-19). Our hearts go out to anyone who is ill or has an ill family member. To help our policyholders during this difficult time, NGL is temporarily extending our policy lapse grace period to 120 days from 60 days. What does a 120-day grace period mean? We understand there is a lot of uncertainty right now, and NGL doesn’t want to add additional stress on you if you are experiencing financial concerns. If
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LTC Update — Staying The Course
As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates. End-To-End Remote Selling The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and
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Thrivent LTC: Coronavirus Update
Grace periods extended to help customers through the impacts of coronavirus For corporate and field: Thrivent policy will not let any health contracts lapse before July 1, 2020 Some customers may be facing financial difficulties due to the impacts of coronavirus (COVID-19). To help them through this challenging time, Thrivent is offering an extended grace period for health insurance products. We will not lapse any contracts nationwide during the pandemic. This is very similar to the actions we take to offer a premium extension when a state declares a disaster. Details of the extended grace period This applies to contracts
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Updated LTC e-Application FAQ
If you haven’t tried the LTC e-App yet, what are you waiting for? Some great features of the e-App include: Mistake proof-visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so not of your information is lost A dashboard shows all applications in process To learn more about the LTC e-App, review our updated LTC e-App FAQ here. Updated LTC e-Application FAQ #goldencareagent #mutualofomaha #longtermcare
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Prescreening LTCi Applicants is Always a Good Idea
No one wants to tell a client their LTCi application has been declined or their policy has to be rated up. Let Mutual of Omaha help you avoid these awkward conversations. Prescreening your LTCi applications is the best way to know what rate class to quote or even whether the case should be submitted. Mutual of Omaha makes prescreening fast and easy. They offer this guarantee: send an email to ltcunderwriting@mutualofomaha.com and you’ll have a response in four hours. Be sure to include information like: Dates of doctors’ visits Specialty physicians the client may be seeing Pending surgeries or lab
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Important Updates from Customer Service
At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
