No one wants to tell a client their LTCi application has been declined or their policy has to be rated up. Let Mutual of Omaha help you avoid these awkward conversations. Prescreening your LTCi applications is the best way to know what rate class to quote or even whether the case should be submitted. Mutual of Omaha makes prescreening fast and easy. They offer this guarantee: send an email to ltcunderwriting@mutualofomaha.com and you’ll have a response in four hours. Be sure to include information like: Dates of doctors’ visits Specialty physicians the client may be seeing Pending surgeries or lab
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Important Updates from Customer Service
At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Important Information Regarding Life Policy Output Procedures
State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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The Changing Landscape of LTC Planning
LTCi Remains Firmly Rooted as Viable Option When it comes to planning for LTC, consumers have more choices than ever before. But if they’re looking for the least expensive option, more comprehensive and generous benefits and other features like care coordination and inflation protection, then a traditional LTCi policy may be their best option. Traditional Policy Advantages: The least expensive way to fund long-term care services, providing strong value for the consumer Benefits are more comprehensive and generous than those provided by combined products Flexible policies provide coverage during the progression of care Provides known coverage amounts on day one
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A Message From Our President & CEO | Transamerica’s commitment to our customers
A MESSAGE TO TRANSAMERICA’S CUSTOMERS From President & CEO Mark Mullin Transamerica continues to closely monitor developments with the coronavirus (COVID-19) and its impact. Unfortunately — and as you well know — it is significantly impacting our lives and our communities, as well as society and the economy. For over a century, we’ve been helping people plan for a secure financial future. We will continue to protect our customers and their savings, and safeguard their long-term financial plans during these challenging times. In February, we began to implement company-wide measures designed to protect the health and safety of our employees,
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NGL EssentialLTC News
Deleting Old E-Applications The E-Application system now allows you to delete applications you are no longer working on via the “Your E-APP Summary Reports” section. Additionally, E-Applications entered but not submitted will automatically be deleted after 30 days of inactivity. Benefits of using E-APP Work with clients nationwide. Share your screen with clients or use it directly with the client. Efficient application process. Faster processing of business Click here to submit new business. Face-to-face exams for ages 66-79 NGL underwriting guidelines require an in-person exam for long term care insurance that includes cognitive and functional screening. Due to the current
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Additional COVID-19 Notice required for LTCI sales in New Mexico
Action required beginning March 27; provide COVID-19 notice to prospective customers Beginning March 27, all financial professionals in New Mexico who sell Thrivent long-term care insurance (LTCi) are required to provide an additional COVID-19 (coronavirus) notice to prospective customers. The notice will be included in New Mexico app packets on partner.thrivent.com or on iPipeline’s FormsPipe. Click here to view a sample. #goldencareagent #thrivent #ltc
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Thrivent LTCI News: Underwriting updates regarding COVID-19
Underwriting Questions FAQ (COVID-19) Last updated 03/25/2020 How are we underwriting COVID cases? Applicants positive for COVID 19 will be postponed. We will reconsider coverage 3 months after a negative test for COVID 19. Is Thrivent waiving underwriting requirements due to COVID 19? We are not waiving any underwriting requirements at this time. What if during policy delivery while completing the Statement of Good Health, it’s learned that the insured has tested positive to COVID-19 since the initial application? Client will need to wait until 90 days after being fully recovered at which time they can re-apply. Are we taking
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Important Information Regarding LTC Underwriting and New Business
LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio. Email Submission of LTC Applications Starting on March 27, 2020 LTC paper applications and
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Important Information Regarding the Underwriting of Pending Apps
As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products, effective immediately (Note: Health products include Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke. This does NOT apply to Med Supp applications.): If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured
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