Thrivent LTCi issues 4% more policies at preferred health than a leading competitor In July’s Broker World magazine, the Milliman Long Term Care Insurance Survey showed that 23% of Thrivent policies are issued with our preferred health discount, while a leading competitor only issues 19% as preferred. Distribution of Policies By Rate Class Full LTCi Survey #goldencareagent #thrivent #ltc
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Care Coordination Provides Real Value for Families
The need for long-term care can come on fast or over time. Family members often need help in finding appropriate care for loved ones. Help your clients understand how it works: The insured or a trusted family member calls the toll-free number in the policy to initiate a claim. A care coordinator contacts the insured or the family member to assess the need for long-term care services. The care coordinator then develops a personalized plan of care and helps to arrange for services. The care coordinator continues to monitor the insured’s progress and the quality of care received. Check out
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Streamlining our new EFT/PAC process
Streamlining our new EFT/PAC process As a reminder, a new improved Electronic Funds Transfer/Pre-Authorized Check (EFT/PAC) form is now available to help get policies placed and delivered faster and easier than before! This Pre-Authorized Check (PAC) Premium Payment Service form can be utilized at time of application or during the application process to obtain applicant approval of either or both of the following to occur: Request that a one-time electronic funds transfer occur to pay for premium due as a delivery requirement should a policy be issued. Request ongoing PAC premium on active cases for premiums they become due. Online
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You Asked and We Listened – UW Guideline Changes at MOO
From the Desk of Amanda Blackburn We previously communicated updates to our Underwriting Guidelines. As a friendly reminder, we were pleased to announce the following changes to Medical Marijuana and Family History of Dementia: Family History of Dementia with one parent, sibling (biological parents or siblings) of any form of Dementia, including but not limited to Alzheimer’s (cognitive disorder, impaired reasoning, memory issues) will be eligible for select class with maximum pool of $300k and monthly benefit of $10k. (We no longer limit the monthly benefit to 5k) Medical Marijuana users will be eligible for coverage at select class if
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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Inforce LTCI Rate Adjustments Effective October 1, 2023
Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective October 1, 2023. *The state of Rhode Island requires a 90-day notification period for all policyholders. Therefore, the effective date for the affected RI policies indicated below will be November 1, 2023. For details on yearly rate adjustment percentages, view the supplemental grid here. Impacted Forms Impacted States LTC04G Arizona & Rhode Island LTC04I Arizona & Rhode Island LTC04I7 Arizona &
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Understand Your Role in the Claims Process
When the need for long-term care services arises, the agent is often the first person the policyholder contacts. That’s why it’s important for you to know how the claims process works in order to understand your role. Making initial contact- The insured may contact you as their first step. Gathering information- A representative from Mutual of Omaha’s claims department will talk with the insured to gather more information. Explaining how the policy works- Not all LTC policies are the same. Determining benefit eligibility- Each policy states how the insured is eligible for benefits. Paying the claim- After the elimination period
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Exciting News: LTC Policyholders Now Have Enhanced Customer Access Features
Exciting News, LTC policyholders now have an enhanced experience when signing into Customer Access. Once they sign in, they will no longer need to log in to two websites to access their LTCi policy. *For any policyholders who have previously saved a link to their LTC account as their default web page they will be directed to sign in to Customer Access. Through Customer Access, policyholders will have features available to help them manage their account information such as: Update personal & billing information Enroll in automatic deduction Review policies or request duplicate documents initiate claims online View claim status
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Stack the Competition
In today’s market it’s more important than ever to consider the financial strength and stability of the company you choose to do business with. Three Ways Mutual of Omaha Comes Out on Top When it comes to finding the right long-term care solution for a client, you have more options than ever. Here are three things we think will put Mutual of Omaha’s LTCi at the top of your list. Commitment to Traditional LTCi Training and Support Strength and Experience Take a look at three reasons why Mutual of Omaha comes out on top in the LTCi space. Stack
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Protecting Things That Matter Most With LTCi
Our long-term care consumer video is a good way to show people how an LTCi policy can help them protect the things that are most important – spending time with family, staying in the home they love, and using their nest egg to make retirement dreams come true. Showcase the video to get people thinking about the future and their potential need for long-term care. For more information and linked videos per state check out the flyer. Protecting Things That Matter Most With LTCi #goldencareagent #mutualofomaha
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How LTCi can help maintain independence
Sharing how LTCi can help maintain independence Many people purchase long-term care coverage because they hope to remain independent as long as they are able. As you enter July and celebrate Independence Day, share this message with your clients. Our Four Truths of Long-Term Care consumer flyer provides four simple talking points to help engage your clients in a discussion about Extended Care planning. Download 4 Truths #goldencareagent #thrivent #ltc
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