March 31, 2020 By NGL Nothing about the last few weeks has been normal. We have all been impacted by the recent events centered around the coronavirus (COVID-19). Our hearts go out to anyone who is ill or has an ill family member. To help our policyholders during this difficult time, NGL is temporarily extending our policy lapse grace period to 120 days from 60 days. What does a 120-day grace period mean? We understand there is a lot of uncertainty right now, and NGL doesn’t want to add additional stress on you if you are experiencing financial concerns. If
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LTC Update — Staying The Course
As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates. End-To-End Remote Selling The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and
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Thrivent LTC: Coronavirus Update
Grace periods extended to help customers through the impacts of coronavirus For corporate and field: Thrivent policy will not let any health contracts lapse before July 1, 2020 Some customers may be facing financial difficulties due to the impacts of coronavirus (COVID-19). To help them through this challenging time, Thrivent is offering an extended grace period for health insurance products. We will not lapse any contracts nationwide during the pandemic. This is very similar to the actions we take to offer a premium extension when a state declares a disaster. Details of the extended grace period This applies to contracts
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Updated LTC e-Application FAQ
If you haven’t tried the LTC e-App yet, what are you waiting for? Some great features of the e-App include: Mistake proof-visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so not of your information is lost A dashboard shows all applications in process To learn more about the LTC e-App, review our updated LTC e-App FAQ here. Updated LTC e-Application FAQ #goldencareagent #mutualofomaha #longtermcare
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Prescreening LTCi Applicants is Always a Good Idea
No one wants to tell a client their LTCi application has been declined or their policy has to be rated up. Let Mutual of Omaha help you avoid these awkward conversations. Prescreening your LTCi applications is the best way to know what rate class to quote or even whether the case should be submitted. Mutual of Omaha makes prescreening fast and easy. They offer this guarantee: send an email to ltcunderwriting@mutualofomaha.com and you’ll have a response in four hours. Be sure to include information like: Dates of doctors’ visits Specialty physicians the client may be seeing Pending surgeries or lab
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Important Updates from Customer Service
At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Important Information Regarding Life Policy Output Procedures
State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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The Changing Landscape of LTC Planning
LTCi Remains Firmly Rooted as Viable Option When it comes to planning for LTC, consumers have more choices than ever before. But if they’re looking for the least expensive option, more comprehensive and generous benefits and other features like care coordination and inflation protection, then a traditional LTCi policy may be their best option. Traditional Policy Advantages: The least expensive way to fund long-term care services, providing strong value for the consumer Benefits are more comprehensive and generous than those provided by combined products Flexible policies provide coverage during the progression of care Provides known coverage amounts on day one
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A Message From Our President & CEO | Transamerica’s commitment to our customers
A MESSAGE TO TRANSAMERICA’S CUSTOMERS From President & CEO Mark Mullin Transamerica continues to closely monitor developments with the coronavirus (COVID-19) and its impact. Unfortunately — and as you well know — it is significantly impacting our lives and our communities, as well as society and the economy. For over a century, we’ve been helping people plan for a secure financial future. We will continue to protect our customers and their savings, and safeguard their long-term financial plans during these challenging times. In February, we began to implement company-wide measures designed to protect the health and safety of our employees,
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NGL EssentialLTC News
Deleting Old E-Applications The E-Application system now allows you to delete applications you are no longer working on via the “Your E-APP Summary Reports” section. Additionally, E-Applications entered but not submitted will automatically be deleted after 30 days of inactivity. Benefits of using E-APP Work with clients nationwide. Share your screen with clients or use it directly with the client. Efficient application process. Faster processing of business Click here to submit new business. Face-to-face exams for ages 66-79 NGL underwriting guidelines require an in-person exam for long term care insurance that includes cognitive and functional screening. Due to the current
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