2020-2021 Advertising Compliance Annual Agent Bulletin As you’re closing out your 2020 business and making plans for 2021, check out the 2020-2021 Advertising Compliance Annual Agent Bulletin for your Advertising responsibilities and to answer many of your questions. Please take time to read through the information and discuss the content at your next Agency meeting. Click here to check it out! Questions? Please contact the Transamerica sales desk at 888-545-2713. 2019-2020 Advertising Compliance Annual Transamerica Agent Bulletin #goldencareagent #transamerica
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Important Long Term Care COVID-19 Update
LONG TERM CARE PRODUCT GRACE AND LAPSE PERIOD CHANGES Amid the changes we’re making to help agents conduct business during the COVID-19 pandemic, we’ve received guidance regarding how long we can extend grace and lapse periods for long term care policies. We are extending premium payment due dates by an additional 30 or 60 days.* Customers have 90 days from the due date to pay premiums and keep their insurance coverage. Customers should know: Existing policy holders will receive a one-time mailing outlining this extension — please see the non-TFLICNY state-specific letter, and the TFLICNY New York letter for reference
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Medicare Supplement COVID-19 UPDATE
MEDICARE SUPPLEMENT COVID-19 UPDATE POLICY MAILING AND GRACE PERIOD EXTENSION We hope this email finds you and your loved ones doing well. Unprecedented times call for agile solutions. As COVID-19 concerns continue to grow, we want you to know we’re working hard for your business and your clients. Click the link below to see some of the steps we’re taking to respond, including mailing policies directly to clients and extending grace and lapse periods. We’ll update this page regularly, so please bookmark it to stay up to date. View More Medicare Supplement COVID-19 UPDATE #goldencareagent #transamerica
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A Message From Our President & CEO | Transamerica’s commitment to our customers
A MESSAGE TO TRANSAMERICA’S CUSTOMERS From President & CEO Mark Mullin Transamerica continues to closely monitor developments with the coronavirus (COVID-19) and its impact. Unfortunately — and as you well know — it is significantly impacting our lives and our communities, as well as society and the economy. For over a century, we’ve been helping people plan for a secure financial future. We will continue to protect our customers and their savings, and safeguard their long-term financial plans during these challenging times. In February, we began to implement company-wide measures designed to protect the health and safety of our employees,
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New minimums apply for partnership policies for 2020
New minimums apply for partnership policies for 2020 Connecticut Partnership: Daily Minimum Benefit of $291 for TransCare II. For older plans (see attached memo), it is $291 for Nursing Home Benefit, $145.50 for Home and Community Based Benefit. Indiana Partnership: Daily Minimum is still $115, Pool of Money Minimum of $409,537 in order to earn total asset protection (see page 18 of INP-2H-22410 IN.3). Questions? Please contact the Transamerica sales desk at 888-545-2713. New minimums apply for partnership policies for 2020 #goldencareagent #transamerica
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New, Rebranded Transamerica Assets Now Available
We have new rebranded assets available on online! We have new rebranded assets available on online! The rebrand includes headlines that pop, lively images, and eye-catching call outs. Agent Only: Description Item # Benefit Increase Options Flyer 121103 LTC Partnership Reference Guide 125031 Consumer Pieces: Description Item # Cash Benefit Flyer 120502 Tailored BIO Flyer 119718 LTC Insurance Protection Consumer Guide 115717 To download, click the links provided above, or log in to www.taltc.com and click “Order Supplies” under the Tools menu. Questions? Please contact the Transamerica sales desk at 888-545-2713. We have new rebranded assets
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Consumers’ Privacy Rights and Information Security
Consumers’ Privacy Rights and Information Security There have been recent changes to privacy and cybersecurity laws that will affect how you do business with Transamerica. Your relationship with Transamerica requires that you comply with certain laws, regulations and practices around how company and consumer information is processed and protected. It is important that you comply with all of these obligations, including those related to Consumers’ Rights and Information Security as detailed in the attached memo. CCPA Field Compliance Action Memo Consumer Privacy Questions? Please contact the Transamerica sales desk at 888-545-2713. Consumers’ Privacy Rights and Information Security #goldencareagent
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2019-2020 Advertising Compliance Annual Transamerica Agent Bulletin
2019-2020 Advertising Compliance Annual Agent Bulletin As you’re closing out your 2019 business, and making plans for an explosive 2020; check out the 2019-2020 Advertising Compliance Annual Agent Bulletin for your Advertising responsibilities and to answer many of your questions. Please take time to read through the information and discuss the content at your next Agency meeting. Click here to check it out! Questions? Please contact the Transamerica sales desk at 888-545-2713. 2019-2020 Advertising Compliance Annual Transamerica Agent Bulletin #goldencareagent #transamerica
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Transamerica Agent Resource Center (ARC) Scheduled Downtime
Transamerica Agent Resource Center (ARC) Scheduled Downtime on Saturday, October 12 The Agent Resource Center (ARC) will be temporarily offline on Saturday, October 12 for scheduled website maintenance and enhancements. We apologize in advance for any inconvenience. ARC will return to normal operation on Sunday, October 13. Questions? Please contact the Transamerica sales desk at 888-545-2713. Transamerica Agent Resource Center (ARC) Scheduled Downtime #goldencareagent #transamerica
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TransCare® II To Become Exclusive Product Offering in CA, FL, DE and HI
TRANSCARE® II TO BECOME EXCLUSIVE PRODUCT OFFERING IN CA, FL, DE, and HI Effective June 27, 2019, TransCare II will be our exclusive product offering in the following states: California, Florida, Delaware, and Hawaii. After that date, TransCare III will be unavailable in those states. Questions? Please contact the Transamerica sales desk at 888-545-2713. TransCare® II To Become Exclusive Product Offering in CA, FL, DE and HI #goldencareagent #transamerica
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