We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. We remain committed to providing you with updates regarding the timeframe for which work is being processed. As of September 2, 2020, we are currently working on Contracting and Appointment requests that were received between August 13-17. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. For more information on what we are doing to improve our service levels and how you are able to help, refer to the mid-August Contracting and Appointments Service
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New Sales Idea: Understanding Elimination Periods
It’s important for clients to understand long-term care insurance and how it can be tailored to meet a client’s specific needs. Talking about elimination periods is part of this process. Download our NEW Sales Idea to learn more! If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. New Sales Idea: Understanding Elimination Periods #goldencareagent #mutualofomaha #longtermcare
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Rate Refresh Partner Allowance Guidelines
Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Updated LTC Underwriting Guide
The LTC field underwriting guide has been updated. Review the Power of Attorney change on page 48 by downloading below or order the updated guide via normal ordering channels. LTC Underwriting Guide Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766 or emailing supplies@goldecnareusa.com for updated hardcopy materials! Updated LTC Underwriting Guide #goldencareagent #mutualofomaha #longtermcare
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Updated Marketing Materials Now Available
Updated marketing materials are now available for states with rate and benefit changes effective September 1, 2020. The details are outlined below. Impacted States: Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming Updated Materials Product Guide MutualCare Custom Brochure MutualCare Secure Brochure Please discontinue use of old materials and order through your normal ordering channels. Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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Rate Adjustments Effective November 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective November 1, 2020: Block of Business Impacted States LTC04G North Carolina and Illinois For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process
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Rate Adjustment Effective December 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective December 1, 2020: Block of Business Impacted States LTC04G Rhode Island For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will
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LTC Sales Ideas
Mutual of Omaha is laser-focused on helping you understand the features that set our products apart from the competition. Be prepared to discuss these important differences with your clients by reviewing the sales ideas below: Care Coordination We include a care coordination benefit to make it easy for policyholders to develop a plan of care and access LTC services. Cash Benefit Our policies include built-in cash benefit option that gives the insured greater flexibility in how policy benefits can be used. Calendar-Day Elimination Period Our policies include a calendar-day elimination period that allows people to access benefits of their policy
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
calendar-day elimination period, care coordination, cash benefit, elimination period, inflation protection, insurance, Long-Term Care, long-term care insurance, LTC, LTC Conversation, LTC Planning, LTCi, mutual of omaha, omaha, sales idea, and sales ideas.
calendar-day elimination period, care coordination, cash benefit, elimination period, inflation protection, insurance, Long-Term Care, long-term care insurance, LTC, LTC Conversation, LTC Planning, LTCi, mutual of omaha, omaha, sales idea, and sales ideas.
How to Safely Conduct Business
As we shared with you earlier this year, Mutual of Omaha continues to focus on providing information and recommendations to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We are all encouraged to do our part to slow the spread of the coronavirus by social distancing, practicing good hygiene and following the CDC guidelines in the areas and states where you do business in. Below are Health and Safety guidelines to help provide a safe way to conduct business. Opt for video meetings or phone calls when possible. Avoid in-person
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COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Coronavirus, COVID-19, critical illness, disability, disability income, insurance, life, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Medicare Supplement, Medigap, mutual of omaha, omaha, and United of Omaha.
Coronavirus, COVID-19, critical illness, disability, disability income, insurance, life, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Medicare Supplement, Medigap, mutual of omaha, omaha, and United of Omaha.
Case Study: A New LTC Producer Uses Underwriting Tools to His Advantage
Don is a new long-term care insurance agent based in St. Louis. As he learns the industry and product, Don has found it useful to carry the MutualCare® Solutions Underwriting Guide as an aid while screening clients. Recently, Don was working with a 65-year-old male applying for the Custom Solution. Having already familiarized himself with the build chart before the meeting, Don knew to quote no better than Class 1 based on the client’s height and weight. However, during the prescreen Don learned of a pre-diabetes diagnosis. Unsure how to proceed, Don consulted the Underwriting Guide. Under “Diabetes” the guide
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