Human API Pilot for LTC Applications

Important: This announcement only applies to marketers who do not order their own medical records. Mutual of Omaha is committed to offering you and your clients the tools and resources to make it easy to do business with us. Beginning August 10, 2020, Mutual of Omaha will launch a new pilot with Human API to obtain your clients’ electronic health records as part of our underwriting process. This pilot will include Fully Underwritten Life and Long-Term Care products where ordering of medical records is required. By partnering with Human API, we can provide your clients a simple and secure way
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

NGL’s E-APP Is Now Available In California

E-APP now available in California The option to submit applications in California using the E-APP feature is now available, as of July 17. Watch this brief demo on how to easily submit a NGL EssentialLTC long term care application electronically with our E-APP or Upload Documents page. Benefits of using E-APP Safely conduct business from your home. Work with clients nationwide. Share your screen with clients. Efficient and faster application processing. Click here to login to the Agent Resource Center and submit new business.   #goldencareagent #ngl
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Categories: Industry News, Long-Term Care, and National Guardian Life.

Premium Not Required For LTC Applications

NEW: PREMIUM NOT REQUIRED FOR APPLICATION SUBMISSION WHEN SUBMITTING INDIVIDUAL LTC APPLICATIONS Effective immediately, Transamerica is pleased to share that cash is no longer required at time of application submission. You may now submit applications without initial premium when submitting individual business. Premium payment will become a delivery requirement. However, for clients that wish to bind coverage, the initial premium* must still be paid when the application is submitted. We hope that this option is of value to your business and your clients when appropriate. For questions or assistance with sales, illustrations, or other matters, please contact the Transamerica LTC
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Categories: Industry News, Long-Term Care, and Transamerica.

Thrivent LTCi and Family History of Alzheimer’s

Clarification from Thrivent regarding Family History of Alzheimer’s Thrivent underwrites LTCi based on the applicant’s personal health history, with the exception of Early Onset Alzheimer’s Dementia (EOAD). Please refer to the following EOAD guidelines: EOAD Definition: Both parents diagnosed AD prior to age 65 or death from AD prior to age 70 or a parent plus one additional close relative such as a sibling, or aunt, uncle or grandparent on the side of the affected parent with early onset AD. At age equal to or less than 59 years old, whether or not this member showed any symptoms of cognitive
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTCi – New Underwriting Process Brochure

Revised version of Consumer Underwriting Brochure Through the end of the year, Thrivent will be revising their consumer marketing pieces to align with their re-branding initiative. The first piece to be revised is “Your Underwriting Process” (#34902). This piece will be replacing the old “What to Expect” brochure (#27881). Note: the underwriting requirements and process have not changed, so for the short term, either version of the brochure can be used while replacements are made across various platforms: FormsPipe on iPipeline: In the near future, this will be replaced in the client leave behind materials in the downloadable application packets.
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Categories: Industry News, Long-Term Care, and Thrivent.

Real Life Stories: A Burden Relieved

As Joe approached his 65th birthday and his disability insurance was about to expire, James suggested long term care insurance. The Mollicones were initially hesitant, but neither wanted to be a burden to the other or to their two adult children, so they purchased policies. Less than six months later, Joe suffered a massive stroke that left him paralyzed on the right side and unable to speak. Three months after the stroke, the long-term care insurance policy started paying the maximum daily benefit and has been just enough to cover Joe’s home care needs. Four years later Joe reached his
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Professional Access Compensation Page Enhancement

We are pleased to announce an enhancement to our compensation page on Sales Professional Access (SPA) for producers who receive commission payments directly from Mutual of Omaha. This enhancement will allow you to view the most recent and the previous compensation payment as well as the ability to look up the commission you received on a specific case by providing the policy number. If you have any questions regarding the new page or would like to provide additional feedback to make the page easier for you, please send an email to comp.enhancement.feedback@mutualofomaha.com. For questions regarding your compensation payments, please email
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Reminder: Policyowner Services and Claims Phone Lines

As a reminder, on Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online.
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

EssentialLTC new rate calculator demo

Rate calculator demo available Last month we launched a new, easy-to-use rate calculator. Watch the short demo on how it works by clicking here or the video below. To start using the new rate calculator, click here. Don’t forget to bookmark the link so you can easily use it. Rate calculator features: 1-page quick quote output that can be given to your prospect. No login required to use rate calculator. Optimized for mobile device or tablet use. Provides on-screen images as you input the plan design. Please note: The rate calculator was not designed to be a full illustration or
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Categories: Industry News, Long-Term Care, and National Guardian Life.

Genworth to distribute newsletter to LTC Policyholders

Mailings to begin in July 2020 Genworth will begin mailing a newsletter to LTC policyholders in July 2020 with information and updates including: A message from our CEO New solutions for common caregiver problems Update on global expansion Premium rate increase explained Policy and service questions To view a copy of the newsletter, click here.   Genworth to distribute newsletter to LTC Policyholders   #goldencareagent #genworth
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Categories: Genworth, Industry News, and Long-Term Care.