July 2020 Updates Please be aware of the following administrative or new business updates. Cost of Care tool temporarily removed from illustration software Thrivent’s Cost of Care calculator is currently being updated. The link to this tool in the Illustration software and the eApp Illustrations has been temporarily disabled. If you currently click on this link, you will receive an error page. Thrivent hopes to have this functionality restored before the end of the month. Policy Issue Age – Clarification To ensure that the issue age of an approved LTC policy for a client with a recent birthday is that
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Thrivent launches national ad campaign
National awareness campaign launches July 6 On July 6, Thrivent is kicking off its first-ever national advertising campaign with a media blitz that will include advertisements around the TODAY Show, The Wall Street Journal and much more. This comprehensive campaign will continue through the end of the year and will help raise awareness with consumers around Thrivent. Some highlights: National TV placements (see the ad below) On July 7, ads appeared on the TODAY show, LIVE with Kelly & Ryan and The Wall. After July 7, the commercial airs on: Network programs: Dateline, 20/20, 60 Minutes, 48 Hours and more.
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Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States
Mutual of Omaha LTC Issue Age Restriction Lifted in Additional States Mutual of Omaha is pleased to announce we are lifting restrictions for LTC applications age 65 and over in additional states effective July 6, 2020. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Connecticut District of Columbia Illinois Massachusetts Michigan New Jersey New York Rhode Island We continue to evaluate lifting issue age restrictions for additional states. Until then, all states not identified must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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Case Study: Why Clients Get Issued “Other Than Applied”
Camila, a 63-year-old woman in Arizona, applied for MutualCare® Custom Solution. She was quoted Select; however, after underwriting review, a Class I rate was offered. How did this happen? During the application process, Camila hadn’t told her agent about a stroke she had 3 years ago, and it was discovered when the underwriter reviewed her medical records. This stroke history changed Camila’s rate class, and upon discovery the underwriter emailed the agent regarding the rate class change and encouraged the agent to call and discuss options with the client. The agent discussed the rate class change with the client and
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View our New Cost of Care Resources
It’s no secret — the cost for various long-term care services goes up every year. With no end in sight, how can your clients afford not to have long-term care insurance. Cost of Care Calculator — Search for long-term care care costs by state and view what those costs might look like five, 10 or 20 years in the future. View Calculator → Cost of Care Study Brochure — This brochure provides an easy-to-read chart of how much long-term care services cost by state. View Brochure → NEW Cost of Care Sales Idea — This flyer helps explain misconceptions clients
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Using the LTC e-Application
Time is money. Save both by completing and submitting long-term care insurance applications online. The e-App is fast and convenient. Best of all, it ensures everything is complete in its entirety before the application is submitted. That helps to eliminate unnecessary delays so policies can be issued quickly. Still haven’t tried it? Here are the tools to get you started: > LTC e-App Quick Start Guide > LTC e-App Training Video > LTC e-App FAQ Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required).
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Now Accepting Emailed Photos of Post Issue Requirements
We are pleased to announce that Mutual of Omaha is now accepting emailed photos of completed LTC post issue requirements (PIRs). The photos must be sent to the LTC.New.Business@mutualofomaha.com email address to be processed. Examples of requirements that can be emailed include: Policy Delivery Acknowledgement A Policy Delivery Acknowledgement (PDA) is currently required for five states: WV, LA, SD, NE and IL. If a signed PDA has not been received within 25 days, an electronic version of the form may be sent to the client through DocuSign for electronic signature. The Acknowledgement (paper or electronic) must be signed and returned
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EssentialLTC now available in CA and new rate calculator launched
EssentialLTC available in California The National Guardian Life Insurance Company (NGL) EssentialLTC Long Term Care insurance product is now available in California effective July 6, 2020. Click here to read the complete news release. “The comprehensive features available with NGL’s long term care product offer the residents of California another Long Term Care insurance option as they evaluate their coverage needs. Including an affordable Long Term Care insurance policy in their financial planning portfolio can provide peace of mind and help to protect families against the financial and emotional consequences of a long term care event,” said Joe Guyotte, NGL
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LTC Issue Age Restriction Lifted in Select States
As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin and Wyoming. We
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Updated LTC Underwriting Guide
Announced in our select state age restriction lift communication, our process for face-to-face assessments has changed. Please see pages 57-58 for the detailed information: If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. Updated LTC Underwriting Guide #goldencareagent #mutualofomaha
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