In efforts to support the Washington State Cares Fund initiative, Mutual of Omaha implemented underwriting and commission changes for applications received from the state of Washington, including: A 100% chargeback for policies issued May 19, 2021 – November 1, 2021 and lapsing within the first policy year. Declining applications for clients not seen by a physician in the last 24 months. However, due to continually increasing application volumes from the state, Mutual of Omaha must make additional modifications. Effective immediately, we are instituting the following adjustments to the MutualCare® Solutions product offerings for the state of Washington: Increasing minimum issue
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EssentialLTC in VitalLTC
EssentialLTC in VitalLTC Communicated around the end of April, additional time was required to test the VitalLTC updates to ensure accurate pricing and benefits were reflected. We’re pleased to announce that the enhanced version of EssentialLTC is now available for use in VitalLTC’s programs. For agent inquiries, contact your dedicated Agent Services Team at 888.505.2332 or status@ngl-essentialltc.com. For sales questions contact the Long-Term Care Sales Team at LTC@nglic.com. #goldencareagent #ngl #longtermcare
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New and Updated Consumer Materials
New and Updated Consumer Materials We are excited to announce that we have new and updated materials for use with consumers. These materials are designed to make explaining the benefits of National Guardian Life Insurance Company’s (NGL) EssentialLTC to your clients easier Beginning Friday, May 28, these materials will be available under the consumer section of the Sales and Marketing tab on the Agent Resource Center (ARC) or by clicking the links in the descriptions below to download. These materials are not approved for use in AZ, CA, CT, DE, DC, FL, HI, IN, NJ, ND, SD. You will be
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Long-Term Care Virtual Assessment Update
Throughout the pandemic, Mutual of Omaha has been evaluating our underwriting and new business practices in efforts to support business continuity, deliver a high level of service and maintain our financial strength. In February, we announced a temporary transition to virtual assessments for applicants age 65 and over with favorable medical records. However, due to the increasing number of Americans being vaccinated, we will be moving back to face-to-face assessments. Effective June 1, 2021, virtual assessments will only be conducted when a nurse is not available or due to geographic location. *Reminder: Underwriting will initiate scheduling assessments for LTC applicants
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COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
assessment, Coronavirus, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, omaha, pandemic, policy, underwriting assessment, virtual assessment, and virus.
assessment, Coronavirus, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, omaha, pandemic, policy, underwriting assessment, virtual assessment, and virus.
ATTENTION FLORIDA AGENTS: Optional HHC Rider Now Available
Effective June 1, 2021, Mutual of Omaha implemented pricing and benefit changes in four additional states (DC, FL, ND & SD). In Florida, however, one additional change was made to enhance the product offering. When the MutualCare® Solutions LTCi products were launched in 2013, the Florida State Department of Insurance approved a state-specific version which did not allow the optional Waiver of Elimination Period for Home Health Care rider to be offered. Exciting News! Mutual of Omaha is pleased to announce that, as of June 1, 2021, Florida MutualCare® Solutions LTCi policies can now be sold including this optional rider!
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Rate Adjustments Effective August 1, 2021 (CO)
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective August 1, 2021: Block of Business Impacted States LTC06 Colorado For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will receive
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Rate Adjustments Effective September 1, 2021 (RI)
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective September 1, 2021: Block of Business Impacted States LTC06 Rhode Island For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will
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LTC New Business Rate Refresh and Benefit Changes in Additional States
As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to our policyholders and distribution partners to ensure our pricing strategy and product offerings are in line with industry trends, internal claims data and the economic environment. Last year, Mutual of Omaha began implementing new rates and benefit option changes to the MutualCare Solutions Portfolio in approved states. Effective June 1, 2021, we will be implementing these changes in four additional states. Impacted States Delaware, Florida, North Dakota and South Dakota Rate Adjustments Premium adjustments may vary by age, sex and benefit selection. You may view the
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Rate Refresh Partner Allowance Guidelines
Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Upcoming holiday hours and our Summer Schedule
Please note Thrivent Long-Term Care’s upcoming schedule changes: Friday, 5/28: Office closes at 1 pm CDT Monday, 5/31: Closed for Memorial Day Beginning Friday, May 28, we will be switching to our summer office hours. To keep our Team performing at their peak, we will be closing our office at 1 pm CDT on Fridays. If you need quotes, pre-screening, answers to product questions or other assistance for weekend meetings, please contact us before 10 AM Central on Fridays. Through Labor Day, our office hours will be: 8 am – 5 pm CDT Monday-Thursday 8 am – 1 pm CDT
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