Throughout the pandemic, Mutual of Omaha has been evaluating our underwriting and new business practices in efforts to support business continuity, deliver a high level of service and maintain our financial strength.
In February, we announced a temporary transition to virtual assessments for applicants age 65 and over with favorable medical records. However, due to the increasing number of Americans being vaccinated, we will be moving back to face-to-face assessments.
Effective June 1, 2021, virtual assessments will only be conducted when a nurse is not available or due to geographic location.
*Reminder: Underwriting will initiate scheduling assessments for LTC applicants age 65 and over after medical records have been received, reviewed and deemed favorable for insurability. This process continues to ensure we are only requesting assessments on individuals who are indeed insurable, subject to the completed assessment.
Please reach out to your LTC underwriting team to prescreens and additional information by sending an email to firstname.lastname@example.org.