The GoldenCare Office will be closed November 28th & 29th for Thanksgiving, reopening for business on December 2nd at 8:00 a.m. Central Time. For The Week Of November 25, 2019 There are no planned webinars for this week. Visit our Pre-Recorded Training Library to get on-demand training for a variety of products & topics!
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GoldenCare Newsletter | November 18, 2019
Read Full GoldenCare Newsletter, November 18, 2019 Edition In this GoldenCare Newsletter Edition From GoldenCare: Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training. Stay up-to-date on all the latest and greatest in the industry. For a list of current topics and to get in on the discussion Click Here. Update Your Contracts LTCCEO Updates: Be sure you’ve got the latest version! Double click “Check for Updates” on your desktop to receive the latest update or call us at 800-842-7799! Happy Selling! Current Promotion: Check back for our next exciting promotion!
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Thanksgiving Office Closing
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Thursday, Nov. 28, and Friday, Nov. 29, 2019, for the Thanksgiving holiday. Thanksgiving Office Closing #goldencareagent #mutualofomaha #thanksgiving
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Disability Income Insurance Sales Update
There will be upcoming changes to certain Mutual of Omaha’s Disability Income products in December that will affect Massachusetts and Wyoming only. Due to state regulation changes we are suspending Disability Income Insurance sales in MA and WY. Any applications from these DI products signed after the dates shown below will not be accepted. Impacted DI applications in MA and WY must be processed by December 31, 2019. STATE PRODUCT NAME POLICY NUMBER EFFECTIVE DATE MA DI Choice DI Choice at Work D81, D82, D83, 150BE D81M, D82M 12.2.19 WY DI Choice DI Choice at Work D81, D82, D83, 150BE
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Medicare News – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments Upcoming rate adjustments for NC and VT. December 2019 Rate Release Rate adjustment effective December 1, 2019 for Vermont Mutual Medicare supplement. Webinar- Time to Talk About Q1 Join us November 19th for the final webinar in our 2019 series. Learn about some complimentary products that your Med supp clients may be interested in. 2020 Copay and Deductibles CMS has released the 2020 Parts A and B copay and deductible amounts. Plan High Deductible G Now Available in More States High Deductible G plans available in AK, CT, DC, DE, ID,
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Illinois Partnership Active Exchange
In October, customers with eligible policies meeting Illinois partnership requirements received notification letters informing them their LTC policy is partnership qualified. Customers with LTC13 policies not qualifying for the passive partnership exchange may choose to participate in an active exchange. An active exchange requires policyholder(s) to apply for a coverage change, modifying coverage to meet state inflation protection requirements. Both a new application and the “National Partnership Exchange Cover Letter” are required to be completed and submitted with the application to be treated as a coverage exchange. There will be full underwriting on the increased coverage. Letters notifying customers of
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Phone Health Interview (PHI) Hours
This past Spring we extended our client phone interview hours to give your clients more flexibility to complete their health interview. Our client interview team, (800) 775-3000, stays open 1-hour longer Monday-Thursday and is also open on Saturdays. Let your clients know they can call us later in the evening or even on a Saturday – whatever works best for their schedule. Operating Hours (Effective 3/4/19) Monday – Thursday: 8:00 a.m. – 8:00 p.m.(CST) Friday: 8:00 a.m. – 5:00 p.m. (CST) Saturday: 10:00 a.m. – 2:00 p.m. (CST) If you have questions, please contact your Sales Director or Account
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Spread the Word About Customer Access
Spread the word! Customer Access is a great resource that allows your clients to access their information in one convenient spot 24/7. By simply logging into Customer Access, clients have access to a variety of self-service capabilities, including making a payment, viewing Explanation of Benefits, obtaining policy information and much more – new features are also added periodically! Here’s a list of what can be done 24/7 on Customer Access. Customers can also utilize the Interactive Voice Response (IVR) system within our customer service line 24/7 to do the following: Make a payment Request a duplicate ID card Obtain policy
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TLE Offers Life Insurance Protection Plus Living Benefits
Term Life Express offers simplified underwriting, competitive pricing, and attractive conversion privileges. Did you know that it also includes Living Benefit Riders at no additional cost (only on the TLE non-ROP policies)? The Living Benefit package includes three Accelerated Death Benefit Riders at no additional cost to the customer. Chronic Illness Rider Terminal Illness Rider Critical Illness Rider Learn more about Term Life Express’s living benefits today using the TLE Living Benefit Rider Guide. TLE Offers Life Insurance Protection Plus Living Benefits #goldencareagent #mutualofomaha
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DI is Smart Planning
Bill always attended New Year’s Eve events with his family, until a horrible car accident changed his life, career, and most important his income. Read the remainder of Bill’s story here, or by clicking on the image below: DI is Smart Planning #goldencareagent #mutualofomaha > Related: Disability Income Protection Saves the Day
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