Coming soon: A new, simpler contracting process We’re replacing our existing Allina Health | Aetna Medicare contracting system for MAPD products, nomoreforms™, with an improved tool. It’ll be available starting May 13. The new contracting tool will improve the onboarding/contracting process for new producers. (Fortunately, currently contracted producers won’t need to take any action to recontract.) In addition, the new contracting tool will: Expedite contracting process. Improve onboarding experience for new producers. Connect to the National Insurance Producer Registry (NIPR). So, you’re demographic and state license changes will automatically update in our new contracting tool. Read more about what to
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Don’t forget, OEP ends March 31 Remember, you’re not allowed to advertise the 2019 Medicare Advantage (MA) Open Enrollment Period (OEP), or encourage beneficiaries to switch plans. But if an MA/MAPD client contacts you and wants to make a change, if eligible, they can. Download our 2019 OEP overview flyer for more information. Download the 2019 OEP Rules of the Road Listen to the 2019 OEP Rules of the Road Is dental coverage a big deal for your clients? Did you know that all 2019 Allina Health | Aetna Medicare plans offer dental allowances? The annual allowances are for preventive
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New welcome/onboarding calls help members engage with their plan early Did you know? All 2019 Allina Health | Aetna Medicare members now receive a welcome call from an onboarding representative after they enroll. During the call, we review the member’s provider network, formulary medications, pharmacy network, and 2019 plan benefits. To learn more about what members can expect after they enroll, just visit allinahealthaetnamedicare.com. New CMS Medicare ID numbers are here Make sure all your enrollment applications are processed efficiently, without delays, by including your clients’ new Medicare number. The Medicare number is a CMS-assigned number that can be found
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Enhanced provider search tools for AEP success We’ve made BIG improvements to Aetna Medicare provider search tools, AetnaMedicare.com/findprovider and Coventry-Medicare.com/findprovider. The updated tools make it easier and faster for you to assist your clients this AEP season. Some recent enhancements include: New responsive design allows you to search on tablets and smart phones, too new easy-to-use features Enhanced search functionality New guided search makes the most commonly-searched terms easy to find Need help finding providers? Call our hotline For the busy AEP season, we offer a special hotline to help you look up providers. Just call 1-855-242-9735. Representatives are available
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Ready, set, go — 2019 AEP marketing is here! If you’re ready to sell, you can begin marketing 2019 plans as of October 1, for the Annual Election Period (AEP). In 2019, we’ve got more MA/MAPD plans in more counties than ever before! Remember, you’re allowed to hand out enrollment applications for CY2019 products starting October 1, but you may NOT accept, collect or take possession of a completed AEP enrollment application prior to October 15, unless the beneficiary is entitled to another valid enrollment period. Learn more. Download 2019 MA/MAPD sales presentations The 2019 MA/MAPD sales presentations are now
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Register for local 2019 MA/MAPD product training Attend an upcoming 2019 market-specific product training to learn details about MA/MAPD products coming to your market this AEP. You can view all available trainings and register online at www.AetnaMedicareAgentTraining.com. Also, if you still need to complete your other ready-to-sell requirements, including annual certification and contracting, don’t delay! Growing your business? The Aetna Medicare Marketing Studio can help Please join us for a quick 30-minute training session on Aetna’s Medicare Marketing Studio. The Studio is a customizable Medicare marketing print portal where you can find CMS-compliant marketing materials, including direct mail, flyers, posters
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New brand and logo – Same company you know and trust In 2019, Coventry, Altius and Health America Pennsylvania (HAPA) MA/MAPD plans, and First Health Part D plans (PDP), are getting a brand and logo change. Going forward, all of these plans will be branded as Aetna  or Aetna Coventry  and will feature one of the logos below.     We’re committed to making it easier to do business with us. And moving all of our products to one brand is just the first step. We’re excited that this brand change will make us easier to identify in the marketplace,
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In 2019, we’re going BIG — Get a first look at 2019 plans We’re pleased to provide you with a first look at our 2019 Individual Medicare (MA/MAPD, PDP) products and service areas, which are pending government approval.* 2019 will be our biggest expansion year ever, as we expand MA/MAPD plans into 358 new counties. Plus, we’re expanding dental, vision, hearing and traveler-friendly benefits to many plans. In addition, we’ve got a simplified PDP portfolio, with three plans in all 50 states plus Washington, D.C. Preview key themes and highlights of our 2019 plans. This year, 2019 First Look is
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Coming soon: We’re consolidating our commission systems — What you need to know to prepare Great news: We’re working behind the scenes to consolidate and streamline our commission payment systems. Once complete, you’ll begin receiving one combined commission statement for your Aetna and Coventry Medicare business, and you’ll be able to access reports in one place. To accomplish this commission system migration, there will be some temporary disruptions to report availability, processing time for newly submitted contracts, and the commission payment schedule for new-to-Medicare enrollments only. You’ll see these impacts between mid-July and mid-August. Take some time to review key
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As a reminder, the Centers for Medicare & Medicaid Services (CMS) recently began mailing new Medicare ID cards to beneficiaries and this will continue through April 2019. The new cards have a unique Medicare identification number, also called a Medicare Beneficiary Identifier (MBI). You can review our past communication here. Please note: In most cases, Aetna will receive the new Medicare numbers from CMS before our existing members get their new Medicare card and number in the mail. For example, the new Medicare numbers now appear in Individual Medicare enrollment and commission-related reports on Producer World for all existing membership.
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