Update: New contracting tool will go live July 1 As you know, we’re transitioning to a new enhanced contracting process for Allina Health | Aetna Medicare products. We’re excited about the efficiencies this new tool will bring. It’s going to shorten and simplify the entire contracting process. To help ensure a successful rollout, we’re moving the start date for the new contract tool to July 1. Learn more about the new contracting process. Save the date: 2020 producer certification begins July 10 The producer certification process for 2020 Allina Health | Aetna Medicare products kicks off on July 10. Certification
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Action required by members who requested to have their premiums withheld by SSA/RRB in 2019 We want to notify you about an issue affecting all Medicare members who elected to pay plan premiums from their Social Security Administration (SSA) or Railroad Retirement Board (RRB) check. Normally, when members select this premium payment option, the SSA/RRB withholds funds from members’ SSA/RRB checks to cover their plan premiums. Unfortunately, due to a system issue, SSA/RRB did not withhold premiums for two or more months starting February 1, 2019. This issue affected all carriers. Affected members now need to pay any past-due premium
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Start date for new enhanced contracting process moves to June 17 We’re in the process of replacing our existing Allina Health | Aetna Medicare contracting system (nomoreforms™) with an improved tool that will expedite the contracting process for MAPD products. Some of the key dates previously announced have changed. The new contracting tool will now be available starting June 17. Read more about what to expect with the new contracting tool. Short blackout period for making contract changes Plan Ahead: From June 3 – 16, there will be a short, temporary blackout period for submitting new contracts and making hierarchy
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Coming soon: A new, simpler contracting process We’re replacing our existing Allina Health | Aetna Medicare contracting system for MAPD products, nomoreforms™, with an improved tool. It’ll be available starting May 13. The new contracting tool will improve the onboarding/contracting process for new producers. (Fortunately, currently contracted producers won’t need to take any action to recontract.) In addition, the new contracting tool will: Expedite contracting process. Improve onboarding experience for new producers. Connect to the National Insurance Producer Registry (NIPR). So, you’re demographic and state license changes will automatically update in our new contracting tool. Read more about what to
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Don’t forget, OEP ends March 31 Remember, you’re not allowed to advertise the 2019 Medicare Advantage (MA) Open Enrollment Period (OEP), or encourage beneficiaries to switch plans. But if an MA/MAPD client contacts you and wants to make a change, if eligible, they can. Download our 2019 OEP overview flyer for more information. Download the 2019 OEP Rules of the Road Listen to the 2019 OEP Rules of the Road Is dental coverage a big deal for your clients? Did you know that all 2019 Allina Health | Aetna Medicare plans offer dental allowances? The annual allowances are for preventive
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New welcome/onboarding calls help members engage with their plan early Did you know? All 2019 Allina Health | Aetna Medicare members now receive a welcome call from an onboarding representative after they enroll. During the call, we review the member’s provider network, formulary medications, pharmacy network, and 2019 plan benefits. To learn more about what members can expect after they enroll, just visit allinahealthaetnamedicare.com. New CMS Medicare ID numbers are here Make sure all your enrollment applications are processed efficiently, without delays, by including your clients’ new Medicare number. The Medicare number is a CMS-assigned number that can be found
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Enhanced provider search tools for AEP success We’ve made BIG improvements to Aetna Medicare provider search tools, AetnaMedicare.com/findprovider and Coventry-Medicare.com/findprovider. The updated tools make it easier and faster for you to assist your clients this AEP season. Some recent enhancements include: New responsive design allows you to search on tablets and smart phones, too new easy-to-use features Enhanced search functionality New guided search makes the most commonly-searched terms easy to find Need help finding providers? Call our hotline For the busy AEP season, we offer a special hotline to help you look up providers. Just call 1-855-242-9735. Representatives are available
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