As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates. End-To-End Remote Selling The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and
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Thrivent LTC: Coronavirus Update
Grace periods extended to help customers through the impacts of coronavirus For corporate and field: Thrivent policy will not let any health contracts lapse before July 1, 2020 Some customers may be facing financial difficulties due to the impacts of coronavirus (COVID-19). To help them through this challenging time, Thrivent is offering an extended grace period for health insurance products. We will not lapse any contracts nationwide during the pandemic. This is very similar to the actions we take to offer a premium extension when a state declares a disaster. Details of the extended grace period This applies to contracts
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Turn DI Objections into Sales
Whether you’re a new or seasoned producer selling disability income insurance you should be aware of reasons people think they don’t need this essential coverage. The key is to be prepared for anything a prospective client might say. Objection: “Nothing will happen to me. I don’t need DI.” It’s probably human nature to think like this. However, clients who raise this objection simply are not facing reality of losing their income. If your client missed three months’ worth of income, how would they pay their expenses? As an insurance professional looking out for your client’s best interests, it’s your job
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Updated LTC e-Application FAQ
If you haven’t tried the LTC e-App yet, what are you waiting for? Some great features of the e-App include: Mistake proof-visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so not of your information is lost A dashboard shows all applications in process To learn more about the LTC e-App, review our updated LTC e-App FAQ here. Updated LTC e-Application FAQ #goldencareagent #mutualofomaha #longtermcare
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Prescreening LTCi Applicants is Always a Good Idea
No one wants to tell a client their LTCi application has been declined or their policy has to be rated up. Let Mutual of Omaha help you avoid these awkward conversations. Prescreening your LTCi applications is the best way to know what rate class to quote or even whether the case should be submitted. Mutual of Omaha makes prescreening fast and easy. They offer this guarantee: send an email to ltcunderwriting@mutualofomaha.com and you’ll have a response in four hours. Be sure to include information like: Dates of doctors’ visits Specialty physicians the client may be seeing Pending surgeries or lab
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Medicare News – Omaha Family of Companies
Medicare Supplement: Value Add Benefits- Talk It Up Learn more about our value added benefits and what states you can talk about them pre-sale. Texas is the latest state that allows pre-sale communication. Including MBI on Medicare Supplement Apps Include the MBI on your client’s Medicare supplement app and avoid delays in processing Medicare Advantage and Prescription Drug Plans: Changes for PDP e-App Over the Phone Enrollments As we practice social distancing, it has changed the way many are doing business. Read about some rule changes regarding the taking of a Prescription Drug Plan enrollment on e-App over
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How to Introduce Critical Advantage Products to your Clients
With a critical illness diagnosis, there is usually out-of-pocket expenses included in treatment. With Critical Illness insurance, Cancer insurance, and Heart Attack & Stroke insurance, your clients get paid a cash benefit to pay for any expense not covered by regular health insurance. This can include child care, travel and lost wages due to time away from work. If you need help with introducing these products to your Disability Income, Medicare Supplement or Long-Term Care clients, the Guide to Introducing Critical Advantage Products is what you need. Download the guide here for tips on cross-selling and what you need to
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Important Updates from Customer Service
At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.
Important Information Regarding Life Policy Output Procedures
State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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The Changing Landscape of LTC Planning
LTCi Remains Firmly Rooted as Viable Option When it comes to planning for LTC, consumers have more choices than ever before. But if they’re looking for the least expensive option, more comprehensive and generous benefits and other features like care coordination and inflation protection, then a traditional LTCi policy may be their best option. Traditional Policy Advantages: The least expensive way to fund long-term care services, providing strong value for the consumer Benefits are more comprehensive and generous than those provided by combined products Flexible policies provide coverage during the progression of care Provides known coverage amounts on day one
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